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“Very worthy of the great reviews- nice hotel, great value, friendly staff” 5 of 5 stars
Review of Embassy Suites Waikiki Beach Walk

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Embassy Suites Waikiki Beach Walk
3.5 of 5 Hotel   |   201 Beachwalk St, Honolulu, Oahu, HI 96815   |  
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Ranked #6 of 82 Hotels in Honolulu
Jackson Hole, Wyoming
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Very worthy of the great reviews- nice hotel, great value, friendly staff”
5 of 5 stars Reviewed May 11, 2011

My husband and I traveled to Oahu with our 2 young children (ages 3 and 5) for 9 days based heavily on the reviews on this site for the Embassy Suites. We were not disappointed. Upon arrival, we were greeted by a friendly bell staff and escorted to the front desk where Jay greeted us with cold drinks and quickly checked us in. We were booked in a city view room on the 10th floor. After spending a brief period of time in the room, we decided to see if an upgrade was available with ocean views (this room offered no views) and called the front desk. Jay highly recommended an oceanview room on the 20th floor in the adjacent tower. The $50 a night upgrade we spent for this room was the best money spent on our trip- what a difference this room made! The living area was much larger and there were 2 separate sliding doors leading to the balcony (one looked directly at the ocean, the other was of the ocean and city views), as well as a 3rd door to the city/ocean view balcony from the bedroom. Rooms were clean and comfortable with flat screens in both the living room and bedroom (no DVD player). The beds were comfortable and the bathroom was spacious. The wet bar featured a small fridge, microwave, sink and coffee maker. A very pleasant surprise was our housekeeper, Yuet, who was phenomenal. Every day in the hall she greeted us by name and she was so friendly and accommodating- always asking if we needed anything and giving us plenty of towels for the beach and extra coffee when she noticed that we drank all that she put in the room. However, on the days she had off, housekeeping was much different as our room was still not cleaned by late afternoon and it was mediocre at best on those days (coffee wasn't replaced, floors were not vacuumed, seemed like making beds and putting towels in were the only thing done those days). Yuet was a big part of making our stay more comfortable and we left her a nice tip at the end of our stay to show our appreciation.

We were concerned about the distance to the beach from the hotel but this was not a problem at all - the beach is directly across the street and a very quick and easy walk.

Breakfast service was very efficient with the large crowds, and the buffet offered a large selection of fresh fruit, traditional American style breakfast items as well as a few Japanese items (miso soup and rice). It was very well staffed and tables were cleared quickly.

The manager's reception was also done quite well - the bartenders (Dennis was a favorite) were very friendly and poured strong drinks. The bar is directly next to the pool so kids can swim close by during the reception and there are plenty of tables and chairs surrounding this area so it never felt crowded.

I do not recommend the room service. The food was not good and pizza arrived badly burned one night (our front desk friend Jay promptly removed the charge). However, there are plenty of nice restaurants located in the hotel (Ruth's Chris, Roy's) and others very close by, so if you're staying in for the night it's worth a quick run over to a nearby restaurant for carry out. The best are the tiny Japanese restaurants within a block of the hotel which were so small the front desk staff didn't even know about them- wondeful, authentic food if you're looking for something off the beaten path and out of the crowded, commercialized restaurant world of Waikiki. The international market is a fun culinary scene too (about a 10 minute walk from the hotel).

This is definitely a family hotel, so if you do not wish to be amongst a pile of kids in the pool, this may not be the hotel for you, but if you are traveling with young children who have fun making new friends it is a great option. The staff is friendly, the hotel is clean and comfortable, and is a great value for this type of property- we were very pleased with our stay and would definitely recommend it.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
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English first
Sydney, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 5, 2011

Just spent 7 days at Embassy Suites. Hotel staff friendly, Ocean View room had an ocean view, beds comfortable and service was good. Kitchenette is very basic, fridge & microwave. No cutlery or plates, cups etc. Breakfast included in the room tariff was satisfactory, and manager reception each evening was good.With the door to the balcony open there is quite a lot of street noise, but fine with it closed. Overall value for money was very good. Close to all of the good bits of Waikiki, plenty of restaurants and shops nearby. Beach one block away. I would stay in this hotel again, and will as a stopover between USA and Australia to break up the flight. As a destination however 7 days in Waikiki is enough, no plans to return as a holiday destination.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 4, 2011 via mobile

The embassy suites Waikiki is perfect for a family of 4-5 to stay.
If your traveling for your honeymoon or romantic 1 on 1 vacation it wouldn't be for you.

First off I stay at Hilton brand hotels on average over 60 times a year so with that said I would def stay this embassy is cleaner then most. The rooms are fresh and new feeling still and the location was they main sell, besides being able to cash out my Hilton honors points for all 7 nights!

The 5 of us in my party stayed in the hula tower 2bedroom suite on the 15th floor. It wasn't called an ocean view but you can still see the ocean over roof tops from the balcony.
The beach is a 2 min 1 block walk away and def wasn't disappointed with that.

As all embassy suites offer free breakfast and happy hour drinks, it did save us alot of money.

The pool is small and so is the sun deck. If your looking for a place with a huge pool try the Hilton village.

If I was traveling alone or with one person I would opt to stay at the Hilton, But at the same time you got to love how easy it is to able to walk right out of the hotel and be in front of the ABC store for your everyday needs, & a block from EVERYTHING else!

30 bucks a day to valet! 210 a week! I spent 218 total for my rental car so the fact I paid just as much to park it was a complete rip off! But what are u gonna do its Waikiki

Bottom line Great place for families, and overall good value. I would consider staying again in future.

  • Stayed April 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 4, 2011

We loved this place. Having spent 17 nights on a cruise ship travelling from Sydney to Honolulu, it was great having the space of a suite. We had lovely views of Waikiki, from our ocean view room on the 18th floor of the Hula Tower with two balconies.

On arrival at about 9.00 am, we were told our room would not be ready until 3.00 pm but as we were only staying for two nights, we had planned to get out and about anyway so this wasn't an issue, The receptionist staff were friendly and helpful :). We were given a key to get to the pool deck on arrival because the room wasn't ready, and we were even invited to have some breakfast (we had already eaten on the ship but it was a nice welcoming gesture).

The suite was great - the bed and sofa bed were very comfortable, lovely balconies, two tvs etc.

Having come off a cruise ship without guest laundry facilities, I really appreciated the 24 hour guest laundry.

We didn't really have a chance to get the free breakfast because we were out early both mornings (tour to Pearl Harbour and leaving for the airport) and it would have been good to have breakfast open from 6.15 rather than 6.30 am, but this is not a big issue.

We loved the manager's reception and the great entertainment - as we had limited time, it was nice to soak up a bit of Hawaiin culture right in our hotel!

I'm not surprised Embassy Suites is rated highly by the reviews on tripsadvisor. It was good value, great location, very comfortable accommodation, good facilities and great attitude from the staff.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 3, 2011

Had just come from a 5 star resort in Maui so arrived here with some trepidation not really knowing what to expect. How surprised we all were! From the moment we arrived - with drinks on arrival - the personal service and friendliness of the entire staff is to be applauded.

Our room (we had a suite) - two rooms joined by a common lounging area with small kitchen - was perfect for the four of us travelling together - and had great balconies as well.

The breakfast was terrific and the Manager';s Reception of an afternoon from 5-30 to 7.30 with free drinks (anything!!) and nibbles was great.

For the purposes of this visit I could not fault this hotel EXCEPT for the very ordinary gymnasium that they have. The gym is hot, oppressive and is a bit like a dungeon - was much nicer to run down to the beach anyway!

  • Stayed May 2011, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stevenage, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 30, 2011

This was definitely one of the best hotels I have ever been to!

My family and I all love Embassy Suites, so when we found out there was one in Waikiki, we had to book! We arrived that day to have our car doors opened for us with smiles all around.

When we came to check in at 11am we didn't expect the room to be ready, but, viola it was! A great bonus was while checking in, all 4 of us got given a Hawaiian fruit cocktail (Non alcoholic! ;) ) Very speedy check in!

Before we arrived we had requested an ocean view room (which we got :D ) it was amazing, huge lounge, average embassy suites bedroom, and huge bathroom. It's much brighter than most Embassy suites as this one has two towers (Aloha Tower and Hula Tower) not an atrium.

Breakfast was great, cooked to order Omelettes, Pancakes (only on select days), A few Japanese dishes, and bacon and egg ect. Very nice, you could sit underneath a roof or sit outside in the nice warm fresh air, but it does get a little windy so don't loose any napkins!

The hotel is a 3-5 minute walk to the beach, and is located right on Waikiki beach walk which has a lot of shops (which I will explain in more detail at the end of the review)

The pool area is very nice, quite quiet in the morning but it gets very very busy during the evening! The hot tub at the pool is very nice but very hot!

I thoroughly recommend staying at this hotel as it has everything you want while staying in Hawaii! :D

Waikiki beach walk:
Very very nice shops, I recommend going to an ABC store as these stores sell great Souvenirs, towels, swimsuits, sun cream, food ect. Also make sure you stop by Honolulu cookie company as the cookies here are AMAZING!

Room Tip: Request in advance for a free upgrade :D
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  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Top Contributor
62 reviews 62 reviews
14 hotel reviews
Reviews in 34 cities Reviews in 34 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed April 18, 2011

My wife and I stayed here on points. We didn't have a car (rented one for a day only) and our bill on checkout was $0.

I always smile when people write (great free breakfast and great free drinks at reception), since all Embassy Suites have these.

We requested an upgraded room PRIOR to arrival (quiet, with a view of ocean) and stayed in 1030, a corner suite with a view of the ocean (between the other buildings). The room was high enough that noise from the street and pool area was muted, although you can't escape the trash pickup that happens daily in the street below (but in the bedroom, which is a side entrance in this room, we heard little). Room was clean and maid service was excellent. Breakfast was similar to other Embassy Suites (including the #1 in the world in LaVista, NE that I've stayed in). Manager's reception was a notch above, mostly in the food served and the entertainment provided. I was told by another guest (and signage confirmed this), that the reception's food used to be in the breakfast area and was more elaborate. Most nights included multiple choices including fresh vegetables, chips and salsa, and more. Only complaint for breakfast and reception was irregular bussing of tables, and sometimes they weren't wiped down (Embassy Suites doesn't provide an area for you to bus your own table).

Location is great, right in the Beachwalk area. Convenient also to buses. We walked the 2.7 miles to Diamond Head the first morning in the pre-dawn, arriving at sunrise. What a great experience.

We chose this hotel over HIlton Hawaiian Village based on it being new and providing the breakfast and reception, and our choice was a good one. Great experience.

Room Tip: Ask
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  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Waikiki Beach Walk

Address: 201 Beachwalk St, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Honolulu
#3 Family Hotel in Honolulu
#5 Spa Hotel in Honolulu
#8 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Embassy Suites Waikiki Beach Walk 3.5*
Number of rooms: 421
Official Description (provided by the hotel):
The Embassy Suites Waikiki Beach Walk is ideal for family vacations, romantic escapes, social gatherings or group retreats. All of our guests enjoy spacious suite accommodations, complimentary cooked-to-order breakfast daily, and our nightly Manager’s Reception. ... more   less 
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Also Known As:
Embassy Suites Waikiki Beach Walk Hotel Honolulu
Embassy Suites Honolulu
Honolulu Embassy Suites
Embassy Suites Oahu
Embassy Suites Waikiki Beach Walk Hawaii/Honolulu

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