We stayed at the Ocean Tower Hotel on Waikiki Beach before and after our NCL Pride of Aloha cruise. Prior to the cruise we stayed in a room on the 7th floor with a terrace and a view of the beach. Although the room was dated, it was very clean, and we felt very safe, the location was perfect & the room comfortably met our needs. Although the hot water shower knob didn’t work well, a maintenance man responded and replaced almost immediately.

Upon our return to Waikiki we stayed in a newly renovated room on the second floor. This boutique room was beautifully designed & detailed. The modern marble bathroom, ultra comfy bed, large plasma television, modern touch pad light & a/c controls, & oversized plush towels were an absolute pleasure.

We were impressed with the ideal location minutes from Waikiki Beach, shops, restaurants & entertainment. Lenor introduced us to the designer, Aqua Management, & friendly guests over breakfast; wonderful coffee, fresh delish pastries & pineapple juice every morning. However, it was truly Lenor Wong & her staff that made our vacation! As far as we’re concerned Lenor should be teaching Customer Service!

•The champagne & chocolates in celebration of our anniversary were very special and appreciated!
•We were given a discount book providing 50% off amazing restaurants & Lenor made excellent recommendations.
•Prior to leaving for Diamond Head, Lenor asked my shoe size and gave me a beautiful heavy duty pair of climbing sneakers that matched my clothing. Thanks Lenor, the sneakers are great!
•We were provided with a late check out, hospitality room that was invaluable!
•Lenor created beautiful lei’s that surprisingly coordinated perfectly with our clothing upon checkout, thanks! We were both beyond impressed!

The highest rating is a 5 and Lenor Wong deserves a much higher rating! The Ocean Towel Hotel was beyond our expectations during both of our stays! We can’t say enough nor rate our experiences more highly.

My boyfriend and I stayed at Ocean tower July 25-30th. Check in was quick, although 1 one of the rooms were not ready yet (we were an hour early). We were in rm 806, which had a very nice view of the beach and we also had a balcony. Clean rooms, but definitely outdated. Loved the location of the hotel (1 block from the beach).
Leonor and the rest of the staff was very helpful. She greeted us each morning and asked us what we were up to for the day. She even gave us a coupon for the swap meet. At the end of our stay we needed a scale to weigh our luggage and she brought one from home! Pearl was also very helpful and even showed us one of the newly renovated rooms (which will be done at the end of this year). Can't wait to stay in one of the new rooms, would definitely come back.

I wrote a wonderful summary of our stay and how much we loved staying in the Ocean Tower, but somehow it didn't make it onto tripadvisor.com. So I will repeat more simply this time that Leonor made our trip one to remember for sure. The staff was wonderful -- we even got to stay in one of the new rooms as a birthday present for my husband on our last night there. We recieved gifts and special attention that I don't believe you will find anywhere else. We were there from July 13 to July 21. We got to use chairs, beach mats and toys, etc. from the hotel. From the ninth floor, we had a wonderful view of Waikiki beach, and on our last day, we were even given a room where we could shower and store our luggage before our late flight out. I would definitely stay there again. Leonor, you hold a very special place in our hearts because of your kindness and generosity. I hope to stay in touch with you! Lisa (Thank you for all you did for Dorea!)

...the perfect nature of our stay.
Honestly Ocean Tower was the best hotel experience we have had in recent memory (or perhaps even ever!). The staff there is simply without comparison, from Leonor to Grace to Keenan, Pearl, Terry and Phung... these people become your instant family and make your stay a perfect one. From our Champagne and Flowers (Thank you, Leonor!) to the most incredibly caring Phung, who out of the goodness of heart, late one night, ran over to the ABC store across the street, minutes or even seconds before they closed, to get a bottle of Aloe Vera lotion for my wife (who had sustained major sunburn via the course of our fun filled day!). Now, seriously, tell me what hotel anywhere has staff like that?!
The rooms were very spacious and well maintained.. the views were breathtaking each and every day.. the authentic Hawaiian Live music from the nearby Tiki Grill and Bar gently serenaded us awake every morning and (secret advice here) if you open the balcony door & the beach facing window at the same time (we were on the 8th floor, room 806), lay on the bed and you will get a pure, soothing and stimulating breeze that you will not soon forget.
On top of that, they are renovating this already perfect hotel experience..and the rooms will provide the ultimate in luxury and technical excellence. Combine all those and there is no reason to stay anywhere else in Waikiki. If there was a 10 dot rating, with "superlative", that's the one I would have checked. Alas, the only scoring available is 5 dots and Excellent. Too low a score in my opinion.
Steven & BenniQue Blasini