Just returned from a week in Waikiki. This hotel is great for couples. The rooms were nicely decorated, very modern and clean. We did not find the ipod hook up and we had a few problems getting on line. It was fixed however and we were offered to use a computer in the hotel if we needed to. The beach is just a block away and you are within walking distance of everything.(food,shopping,night life)

We were greeted with chocolates in the room, a great big hug from the manager Lenor and to our surprise a bottle of champagne, chilled and ready to go on our 4th night there. Customer Service is top notch.

You will have to book your tours directly but allow them to schedule your ride back to the airport. It's much cheaper than the going rates of taxi. The hotel is also located right off the the city bus line which is a great option for sight seeing. We took the bus from the beach and to a few other local places and it was only $2 per person to ride it.

Upon leaving, they were just finishing the lobby renovation and it looked fantastic! Very Chic and Modern.

This is a great hotel and we do plan to stay again.

I stayed at the Hotel Renew during March 2008. I was very impressed with the hotel: my room was very comfortable, quiet and tastefully decorated; and the location was fantastic - one short block from the beach yet away from the crowds and close to shopping and restaurants. The best part of my stay was the staff, overseen by Terry and Leonor, who were incredibly accommodating and knowledgeable about everything Oahu has to offer.

A daily continental breakfast was offered during my stay, which I had not expected. This was much appreciated.

There were a few minor drawbacks: the hotel has no amenities (such as a restaurant or fitness centre), the lobby was under renovation, and there is no on-site parking. However, there are lots of restaurants close by and who needs a gym when you can swim in the ocean? There is also a reasonably-priced parking lot close by.

Overall, this was one of my best hotel experiences ever and I hope to have the opportunity to stay at the Hotel Renew again.

We booked our trip to Honolulu through expedia.com. Originally planning on staying at the Prince Kuhio; a hotel we’d stayed at in ’05 and ’06, we were unable to locate it due to an ownership change. What a stroke of major Luck that turned out to be!
While browsing hotel names we came upon Hotel Renew. Expedia advised that it was undergoing a major renovation, but it also had a 3 ½ star rating. The price seemed nice, and we are always up for a bit of adventure, so we booked the hotel.
When we arrived we discovered that the lobby was being renovated; but that didn’t dampen the enthusiastic welcome we received from the staff, including Joe K., the bellman, and Erick at the front desk located temporarily on the second floor.
When we got to our room we were blown away by the décor’s understated elegance. In a Deco-moderne style ( according to my wife ), the room was very comfortably appointed. The flat-screen HDTV mounted on the wall, the included high-speed internet, the sophisticated lighting system, king-sized bed and a crib for our 2 ½ -year old, all contributed to a sense of sublime comfort and relaxation.
Our maid, Tina, fastidiously restored our room each day despite our son’s efforts at remodeling, and the flowers and chocolates on the pillow were just the cat’s meow.
Leonor W., the executive housekeeper, was always right on time with whatever we needed, and she was intuitively adept at relating to our son, who fell in love with her and Joe, who played Spiderman with him.
It was great to have the opportunity to speak with the general manager, Terry, on a regular basis; who seemed to be involved in every aspect of the hotel operations from management functions to physically working on the lobby renovation.
The complementary continental breakfast featured fresh tropical juices, Hawaiian coffees, tea, fresh fruits, toast and sweet rolls. The intimate table settings allowed interaction with other guests at the start of the day, contributing to the familial atmosphere that persisted despite the elegance of the hotel décor.
The lobby’s grand opening was planned for the day after our departure, and I wanted to cancel our return flight just to see the realization of the work.
Throughout my travels over the years I have never enjoyed the combination of luxurious appointments and wonderfully personal and professional attention provided by the entire staff.
I would not hesitate for a moment to recommend the Hotel Renew to anyone travelling to Honolulu.

Our family, my wife, teenage son, and I, had a memorable time in Waikiki earlier this month. A big part of that occasion was due to the inimitable hospitality we found at the Acqua Hotel Renew. Leonor, the hotel mgr and her wonderful hip supporting staff greeted us each day at brunch; when they learned that we wanted to go boogey boarding, sightseeing or X, they were more than helpful- maps, even a four day loan of a board and beach chair. What really drove home the point of their excellent service was the turned down all cotton sheets with orchid flowers and chocolate on the pillows and a celebratory bottle of Korbel for my beautiful wife's big birthday. Weve been all over the globe and this hotel with it's proximity to the Waikiki, cleanliness, and accent of friendly & hospitable service is second to none.

Leonor and her staff gets it. We're already planning our next trip and plan to stay at the Renew.

Greg, Gini, and Gabriel Gomez