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“Clean Hotel - Amazing Staff” 5 of 5 stars
Review of Hotel Renew by Aston

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Hotel Renew by Aston
3.0 of 5 Hotel   |   129 Paoakalani Avenue, Honolulu, Oahu, HI 96815 (Waikiki)   |  
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Ranked #14 of 82 hotels in Honolulu
Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Clean Hotel - Amazing Staff”
5 of 5 stars Reviewed January 16, 2013

Everyone at this hotel was very helpful and accommodating. Wonderful attention to detail: helped me book reservations for my anniversary, suggested activities in the area, warm welcome with a glass of pineapple juice. Beach towels and accessories for free.

Not able to help much in the area of late check-out. Breakfast was also minimal...

But overall, staff and hotel were exceptional!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
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English first
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2013

OUR STAY:
My girl friend and I stayed at Hotel Renew from Jan. 8-12, 2013. We arrived around 6PM and were welcomed by Daniel and Adam (aka. Fancy Pants). We were given 2 glasses of cold and refreshing Pineapple juice, as well as a couple of cold towels... which we didn't really need as it was drizzling and chilly outside. We were given room 203 and immediately, Daniel asked if we needed to find some places to eat at. He pulled out a map and started circling where we should go based on what we said we liked. Not only that, but we were treated to a couple of drinks at the renew Lounge- which we utilized on our very last day. We had the Hawaii Gold beer... yum! Adam was waiting for us in the room, while already placing our suitcases on the luggage self. What service! Furthermore, he showed us the really great lighting features in the room, how to use the A/C unit andset up the wifi. He was so helpful and an absolute delight! We explored the room which was very clean and the large TV was such a treat. On our last day, we weren't leaving for the airport until PM. They were able to hold our luggage all day and when we were ready to go, Adam brought our heavy baggage out to the shuttle. That is certainly service at it's finest.

LOCATION:
Hotel Renew is literally a few steps from Waikiki beach. They provide towels, beach chairs, boogie boards, etc... for free! The beach and Kalakaua Ave. are mere steps away. You can walk to the International Marketplace, all of the shopping and restaurants as well. No car required. Furthermore, you're about a $12 cab ride to Diamond Head. In front of the neighboring hotel, you can catch the Waikiki Trolley. We only took the 'Pink' shopping line. It's $2 a ride, but it takes you right to the Nordstrom door of Ala Moana mall.

BEDS:
They were clean and very comfortable. The duvet covers were divine, especially if you keep the A/C on overnight.

BATHROOM:
Very clean and up to date. For a place near a beach, we didn't see anything wrong with it.

VIEW:
Unfortunately, our 2nd floor room faced the hostels and a very loud street. Our first night was really interesting. At about 6am, we could hear trucks unloading most likely for the ABC store next door. We also heard someone screaming pretty early in the am one day, but that's expected with the hostels across the way. We did get used to it and though we would have preferred a more quiet room, it didn't affect our stay.

VALUE:
For what we paid, this was more than worth it. The price was great and we really have nothing to complain about.

STAFF:
One word... WOW! We discussed that this is probably the best team we have ever encountered in all of our travels. Every one was so kind and sweet. They always made sure to smile, say "hello", help answer our questions and even opened the door for us every single time we were arriving or leaving. Anything we needed and asked for, they were able to deliver- no problem. Colby at the lounge was great and really took the time to get to know us. The same with Adam who we had the privilege of seeing almost every day. Thanks Fancy Pants!
Nonetheless, we cannot thank all of you enough for making us comfortable and beyond content our entire stay!

SUMMARY:
This is a fantastic hotel in Honolulu. This was my second time, and in comparison to where I previously stayed, this wins hands down. We highly recommend that you consider Hotel Renew. It is in a perfect location, has great (high tech) rooms, very clean and above all, a first class family of staff who will take very good care of you. We are all for boutique hotels and this one certainly does not disappoint.

We will definitely go back and stay here again!

Room Tip: 1) Ask for a room on a higher floor 2) Make sure your room is facing Paoakalani Ave. or Kalakaua Av...
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 15, 2013

We stayed at Hotel Renew from 9-28 December 2012 – the most recent of several stays over the years – and as usual it was perfect. It’s rare for us to not have any complaints with a place after some 3 weeks but that’s the way it is at Renew!

The staff are divine. Some of the nicest, friendliest, most helpful people you will ever have the pleasure of encountering. A massive thank-you and “a hui hou” to Paul, Angie, Grace, Adam, Michael, Tina, Daniel, Chris, Kevin, Mae and many others. You always manage to make our stays such a pleasure as you are so kind, gracious and welcoming. Nothing is too much trouble and you always go the extra mile, whether it’s with a dinner recommendation, shopping tips or just showing genuine interest in our stay. No wonder it is always such a letdown to leave! It was tough to come home.

As usual, our room was perfectly maintained and a lovely retreat from the hustle and bustle. We miss the ridiculously comfortable bed.

Am already counting down to when we next return. It’s that kind of a place!

Many thanks from your friends in Australia – the Jarro family xxx

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookfield, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2013

How much do I love this hotel? Let me count the ways! It's lovely. A breath of fresh air when compared with the mega resorts nearby. The staff are warm and welcoming in a way only possible for a smaller hotel. The ambience is comfortable. The colors pleasing. The room, though not overly large, is roomy enough, so efficiently laid out, so pretty, and impeccably clean. And such a comfortable bed! Less than a block away from the quieter side of Waikiki beach, but not overly quiet. A nice continental breakfast. And a really nice bar that opens in the evenings with delightful bar staff and excellent drinks. I could go on!! No pool, but who needs a pool here. Kudos to owner and staff!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 13, 2013 via mobile

my fiancé booked our room the about an hour before we arrived at the hotel. every staff member we encountered was very friendly and helpful - from valet to front desk to maintenance workers and everyone in between.

the rooms were very nice, felt very clean and it felt like we were the first people who have stayed in the room we were in. everything in the room felt like it was brand new. needles to say, we enjoyed staying in the room. but during the night we got thirsty and decided to grab a couple of drinks from the bar in the lobby. Kasi, who was our bartender was very attentive and personable to us and the other patrons who were enjoying some drinks while they watched the game.

i would definitely stay at hotel renew again and would recommend it to others.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Top Contributor
190 reviews 190 reviews
31 hotel reviews
Reviews in 57 cities Reviews in 57 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed January 11, 2013

Another enjoyable visit to the Hotel Renew- very comfortable beds and loan of towels, beach chairs etc for our beach time. Stayed in a room with view of beach this time- wonderful sunsets!
When we checked into our room there was welcome back note with a plate of crackers, salami and cheese -delicious with cold beers.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somervi
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 10, 2013

My wife and I recently stayed a night at the Hotel Renew and we could not have enjoyed it more. It was our second time in Waikiki within about an eight day period, and we wanted to stay at a smaller hotel having spent two nights on the front end of our trip at the Moana Surfrider hotel. I am so glad we did this; the boutique hotel experience was a nice contrast to larger hotel experience that we had enjoyed.

The staff was amazing at every turn. From check where they had delicious fresh drinks and wet towels for us upon arrival, to the help booking a tour we received, to the delicious drinks at happy hour, I can’t say enough good things about this hotel.

The rooms aren't huge, they are cozy but they are very well designed to utilize the space. The decorations were nice and the hotel lobby was great. We arrived early and the hotel let us check in and upgraded us from 2 double beds to a king size bed which was a welcome surprise.

We stayed at the hotel on the last day of our trip to Hawaii and our flight home wasn't until late in the evening on our checkout day. They were willing to give us a late checkout but suggested we may benefit more from use of the hotels courtesy room. This is a regular room that guests can “reserve” for an hour the day before after they have checked out, so that they can shower and change. I was delighted when the front desk person told me about this and willing to pay for the service, then they informed me this was a courtesy and there is no charge for the room. What a great amenity, this allowed us to do a tour that morning, go to the beach and swim and not have to fly home covered in sand. Even the bell hops seemed genuinely appreciative when we tipped them for storing our bags for us, and arranging transportation to the airport.

The Hotel Renew isn't the biggest hotel, it doesn't necessarily have the best views (though we had a very nice view from our room), nor from the outside will it knock your socks off, but when you stay here you will have a great stay. I know that if I am back in Waikiki I would definitely like to stay here again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Renew by Aston

Address: 129 Paoakalani Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#10 Romantic Hotel in Honolulu
#11 Family Hotel in Honolulu
#14 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Renew by Aston 3*
Official Description (provided by the hotel):
At the center of it all, yet a world away from ordinary, Hotel Renew by Aston is an oasis of calm for savvy travelers seeking a more intimate Waikiki experience. This designer boutique hotel is a one-of-a-kind property offering sophisticated serenity throughout its 72 freshly designed rooms. Situated at the center of Waikiki's vibrant shopping and dining area, the hotel is a retreat that promotes wellness and rejuvenation with natural elements reflecting the beauty of Hawaii. ... more   less 
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Also Known As:
Renew Hotel Honolulu
Ocean Tower Hotel
Hotel Renew By Aston Hawaii/Honolulu

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