OUR STAY:
My girl friend and I stayed at Hotel Renew from Jan. 8-12, 2013. We arrived around 6PM and were welcomed by Daniel and Adam (aka. Fancy Pants). We were given 2 glasses of cold and refreshing Pineapple juice, as well as a couple of cold towels... which we didn't really need as it was drizzling and chilly outside. We were given room 203 and immediately, Daniel asked if we needed to find some places to eat at. He pulled out a map and started circling where we should go based on what we said we liked. Not only that, but we were treated to a couple of drinks at the renew Lounge- which we utilized on our very last day. We had the Hawaii Gold beer... yum! Adam was waiting for us in the room, while already placing our suitcases on the luggage self. What service! Furthermore, he showed us the really great lighting features in the room, how to use the A/C unit andset up the wifi. He was so helpful and an absolute delight! We explored the room which was very clean and the large TV was such a treat. On our last day, we weren't leaving for the airport until PM. They were able to hold our luggage all day and when we were ready to go, Adam brought our heavy baggage out to the shuttle. That is certainly service at it's finest.

LOCATION:
Hotel Renew is literally a few steps from Waikiki beach. They provide towels, beach chairs, boogie boards, etc... for free! The beach and Kalakaua Ave. are mere steps away. You can walk to the International Marketplace, all of the shopping and restaurants as well. No car required. Furthermore, you're about a $12 cab ride to Diamond Head. In front of the neighboring hotel, you can catch the Waikiki Trolley. We only took the 'Pink' shopping line. It's $2 a ride, but it takes you right to the Nordstrom door of Ala Moana mall.

BEDS:
They were clean and very comfortable. The duvet covers were divine, especially if you keep the A/C on overnight.

BATHROOM:
Very clean and up to date. For a place near a beach, we didn't see anything wrong with it.

VIEW:
Unfortunately, our 2nd floor room faced the hostels and a very loud street. Our first night was really interesting. At about 6am, we could hear trucks unloading most likely for the ABC store next door. We also heard someone screaming pretty early in the am one day, but that's expected with the hostels across the way. We did get used to it and though we would have preferred a more quiet room, it didn't affect our stay.

VALUE:
For what we paid, this was more than worth it. The price was great and we really have nothing to complain about.

STAFF:
One word... WOW! We discussed that this is probably the best team we have ever encountered in all of our travels. Every one was so kind and sweet. They always made sure to smile, say "hello", help answer our questions and even opened the door for us every single time we were arriving or leaving. Anything we needed and asked for, they were able to deliver- no problem. Colby at the lounge was great and really took the time to get to know us. The same with Adam who we had the privilege of seeing almost every day. Thanks Fancy Pants!
Nonetheless, we cannot thank all of you enough for making us comfortable and beyond content our entire stay!

SUMMARY:
This is a fantastic hotel in Honolulu. This was my second time, and in comparison to where I previously stayed, this wins hands down. We highly recommend that you consider Hotel Renew. It is in a perfect location, has great (high tech) rooms, very clean and above all, a first class family of staff who will take very good care of you. We are all for boutique hotels and this one certainly does not disappoint.

We will definitely go back and stay here again!

We stayed at Hotel Renew from 9-28 December 2012 – the most recent of several stays over the years – and as usual it was perfect. It’s rare for us to not have any complaints with a place after some 3 weeks but that’s the way it is at Renew!

The staff are divine. Some of the nicest, friendliest, most helpful people you will ever have the pleasure of encountering. A massive thank-you and “a hui hou” to Paul, Angie, Grace, Adam, Michael, Tina, Daniel, Chris, Kevin, Mae and many others. You always manage to make our stays such a pleasure as you are so kind, gracious and welcoming. Nothing is too much trouble and you always go the extra mile, whether it’s with a dinner recommendation, shopping tips or just showing genuine interest in our stay. No wonder it is always such a letdown to leave! It was tough to come home.

As usual, our room was perfectly maintained and a lovely retreat from the hustle and bustle. We miss the ridiculously comfortable bed.

Am already counting down to when we next return. It’s that kind of a place!

Many thanks from your friends in Australia – the Jarro family xxx

How much do I love this hotel? Let me count the ways! It's lovely. A breath of fresh air when compared with the mega resorts nearby. The staff are warm and welcoming in a way only possible for a smaller hotel. The ambience is comfortable. The colors pleasing. The room, though not overly large, is roomy enough, so efficiently laid out, so pretty, and impeccably clean. And such a comfortable bed! Less than a block away from the quieter side of Waikiki beach, but not overly quiet. A nice continental breakfast. And a really nice bar that opens in the evenings with delightful bar staff and excellent drinks. I could go on!! No pool, but who needs a pool here. Kudos to owner and staff!!

my fiancé booked our room the about an hour before we arrived at the hotel. every staff member we encountered was very friendly and helpful - from valet to front desk to maintenance workers and everyone in between.

the rooms were very nice, felt very clean and it felt like we were the first people who have stayed in the room we were in. everything in the room felt like it was brand new. needles to say, we enjoyed staying in the room. but during the night we got thirsty and decided to grab a couple of drinks from the bar in the lobby. Kasi, who was our bartender was very attentive and personable to us and the other patrons who were enjoying some drinks while they watched the game.

i would definitely stay at hotel renew again and would recommend it to others.