Location and staff are excellent but the hotel itself was not value for money. If the interior looked as nice in the rooms and corridors as it does in the lobby, it would be much nicer.
First room - One day when we were out a panel fell off the window shutters, knocking over a lamp and some of our belongings. Then the air conditioner stopped working after a few days and we were transferred to a second room.. which ended up being worse than the first.
Second room - had a smaller TV than the first, shower/bath plug was blocked so we would shower in ankle deep water and window shutters could not close properly. Hotel room service also woke us up one morning at 8.30am and was politely told to return after a few hours.
Complimentary continental breakfast is just 3-4 different types of pastries and juice/coffee/tea.
- Also Known As:
- Renew Hotel Honolulu
- Ocean Tower Hotel
- Hotel Renew Hawaii/Honolulu
- Official Description (provided by the hotel):
- Hotel Renew is an intimate low-rise property with 72 rooms, 9 floors and 2 elevators and has an easy access to and from Waikiki. This property is perfect for those who are looking for a great value with a convenient location next to shopping, dining and the beach. 24-Hour Fitness passes available for a nominal fee and is a short 5 minute walk from hotel. Free daily continental breakfast in lobby. ... more less
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