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“An outstanding place to stay with excellent service.” 5 of 5 stars
Review of Hotel Renew by Aston

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Hotel Renew by Aston
3.0 of 5 Hotel   |   129 Paoakalani Avenue, Honolulu, Oahu, HI 96815 (Waikiki)   |  
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Ranked #13 of 82 hotels in Honolulu
Toledo, Ohio
1 review
2 helpful votes 2 helpful votes
“An outstanding place to stay with excellent service.”
5 of 5 stars Reviewed June 8, 2012

Stayed for nine days. And the service from the front deck to the room service was like staying at a five star hotel. The guests are hip thirty and forty something. Which makes Hotel Renew attractive and refreshing. My room was modern and high tec from the lighting to free wifi throught out the hotel. And location,location and location makes it perfect walking distance to almost everything in Waikiki. I would recommend Hotel Renew to anyone,for a perfect stay. It is truly a hidden jewel.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plouie, Front Office Manager at Hotel Renew by Aston, responded to this review, June 10, 2012
Dear Seahorse1718,
Thank you for choosing to stay at Hotel Renew for you lodging accommodations during your trip to beautiful Oahu. We are certainly delighted to hear that your time here was outstanding. Our premier location just half a block from Waikiki Beach and complimentary WIFI are just a few of the perks we have to offer, we are certainly glad you enjoyed them. Thank you again for staying with us and we look forward to seeing you again.

Warmest Aloha,
D.Sakakibara
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
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Bern, Switzerland
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 8, 2012

The hotel is conveniently located right at the Waikiki Beach within walking distance of the shopping mile and the beach.
The room was very nice too - surprisingly quiet considering the location.

However, what really annoyed me was the breakfast: There are only a handful of chairs/tables available for all guests. So we had to eat breakfast standing in the lobby, trying to juggle a cup of coffee, a croissant and some fruit. Very uncomfortable and not very relaxing...
They claim they don't have to offer a good breakfast because it's complimentary. But we all know that all of their expenses (including the "complimentary" breakfast) must be covered by their single source of revenue: the room prices...

Would not recommend it. There are a ton of other great hotels along the beach.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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plouie, Manager at Hotel Renew by Aston, responded to this review, June 10, 2012
Dear Cinnabrise,

Thank you very much for taking the time to provide us with feedback concerning your recent stay. We always love hearing from past guests, as that enables us to continually improve upon the experience we offer here at Renew. I'm thrilled you were able to enjoy our premier Waikiki Beach location, as we are conveniently situated within walking distance of world-class shopping and dining, and only steps away from the warm waters of the beautiful Pacific Ocean. The quiet serenity within our walls, coupled with the buzz of excitement that lies just beyond is what makes our location so enticing to active travelers from around the world such as yourself.

I'm also happy to hear that you we able to take advantage of our complimentary continental breakfast, albeit in the midst of our sometimes crowded lobby area. We certainly understand your concern, but unfortunately we cannot simply construct an addition to this area. We do however make all efforts to ensure the available tables are continually wiped down as to provide adequate seating for as many guests as possible during the 2.5 hour service window. Of course many guests choose to bypass the lobby altogether, and instead retreat back to the tranquility of their rooms with breakfast in hand.

I would like to be clear though, the breakfast served each morning, together with the complimentary WI-FI and use of beach gear is a free service that we offer to all guests. The cost of these courtesies are not included in any rate or package whatsoever. I believe it to be beyond the scope of this response to go into detail concerning the economics of running a hotel, but suffice it to say that the tons of other great hotels that you mention are more likely than not cutting back on their complimentary services, if indeed they even had any to begin with. Yet these mega-resort properties are still priced inexplicably higher than an intimate, boutique option such as Renew.

Here at Renew, we strive to provide an inviting and rejuvenating atmosphere in which to welcome our guests home at the end of each day. We settle for nothing less than stellar service and sparkling accommodations at all times. Just as importantly, we aim to provide superior value even within the heart of such a high demand location as Waikiki Beach. This is what we term the “Renew Experience.” The majority of our guests appreciate these special touches, though we understand it is not to everyone's liking. We are appreciative of the opportunity to have served you, and sincerely hope to welcome you back in the future.

Warmest Aloha
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New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 7, 2012

My husband and I spent a few days in Hotel Renew and we loved it. From the moment we entered, the staff made us feel relaxed and welcome (the fresh pineapple juice and cool, chilled towel upon check-in didn't hurt :) ). The staff gave us great advice for parking options, surfing suggestions, etc. We were so impressed with every staff member we interacted with. The rooms are starting to look a little worn, but still extremely comfortable. The highlights for us were definitely the awesome complimentary continental breakfast each morning and the excellent location right off the Waikiki strip.

Room Tip: They have great deals online if you book in advance or are a AAA member.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart, Germany
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 7, 2012

We stayed at the Hotel Renew for 5 days in March on our trip through the United States. From arrival until check-out we were really impressed by the exceptional customer service. We were able to check-in early (8 am instead of 3 pm) after our 14 hours flight and the check-in was fast and very friendly. On arrival we were even offered a refreshing fruit drink. During our stay staff was very accommodating and helpful. They also provided towels, chairs and boogie boards for the beach for free!

The hotel is located very convenient. It is only a 2-minutes walk to the famous Waikiki Beach and there are also many restaurants, cafes, bars and supermarkets in the area. The hotel provided us with a list of things to do in the area which was very helpful and we really liked the Waikiki Beach Hula performance at Kuhio Park, only a short walk from the hotel.

Our ocean view room was very accommodating and nicely decorated. It also offered a comfortable bed, a balcony and a in-room safe which was large enough to fit a laptop and an ipad. We also really loved the view of the beach!!!

The continental breakfast was quite good, offering coffee, juice, cereal, joghurt, toast and sweet rolls, but unfortunately the space was very limited and there were always too many people there at the same time.

We would highly recommend this hotel to everyone who likes small hotels with individual + great service and would always love to come back!






The room (ocean view)

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
53 reviews 53 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 4, 2012

It has been about 1 year since I visited Honolulu and stayed at the Renew. I have to say that this hotel holds warm memories for me even a year later. I would not hesitate to recommend it to anyone who does not care about being directly on Waikiki or having a view of the beach. That is the only drawback. The location however is great and the staff were fantastic - probably the friendliest and most helpful staff that I have ever met. The rooms were perfect although a little small - no big deal. Extremely clean. One our final day, due to the lateness of our flight and the fact that the hotel needed the room for the next guest, they were nice enough to let us use a room for a quick showever after being on the beach all day just before our return home. They also let you use their beach equipment, all free of charge.

For the price and the friendliness of the staff - this hotel is hard to beat! I'll be back for sure.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Las Vegas, Nevada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 3, 2012

We stayed at Hotel Renew over Memorial Day weekend and a little beyond. Hotel Renew provided a soft clean bed, a nice room, and attentive and friendly people during our stay. It really was a short walk to the beach and any kind of dining or shopping you would like. If you needed any kind of sundry item, there was one of the ubiquitous ABC Stores right next door. Wanted to rent a scooter? I was also right next door to the hotel (we didn't so I can't comment on how they were). We did enjoy going to Lulu's Grill for breakfast and lunch at Tiki's Grill & Bar and Teddy's Bigger Burgers which were a few of the closest restaurants to the hotel.

They had a decent spread for a continental breakfast but if you have dietary restrictions like I do, you'll probably need to go out. They did have a nice selection of tea and both regular and decaf coffees. If you want cocktails before heading out, do try the bar downstairs. I had a couple of cocktails at the bar during happy hour and they were really good, especially the pineapple mojito. The front desk will provide you with beach mats and/or chairs along with towels so don't worry about bringing any unless you plan to go on outside excursions after you check out.

I gave Hotel Renew five stars because they are upfront about what they are and do (a boutique hotel with good rooms, not a resort) and they do it well. If you're looking for a hotel that has a pool, or onsite restaurants, or basically anything other than comfortable rooms and an attentive staff, then Hotel Renew will not be to your liking.

Room Tip: A partial ocean view room won't have a balcony so you want one, make sure to ask the hotel what...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 2, 2012

I stayed at the Hotel Renew in March with a group of friends during the last week of March. We found it to be a great boutique hotel in the heart of Waikiki Beach. The staff were all friendly and provide chairs and boogie boards for the beach.

We ate at Wolfgang Puck (next door) quite a bit as it gets expensive to find a decent place for a quick lunch. The rooms are clean and modern with comfortable beds. Breakfast included a decent selection for continental fare but with little seating at it is a very small hotel.

I was not impressed with the construction going on at Waikiki Beach, it kind of ruined the "zen time" I was looking for and we had to venture out to find a peaceful spot. Other than that, loved honolulu and the beautiful scenery of Oahu, lovely getaway. Highly recommend snorkeling excursions and the ATV tour at Kualoa Ranch.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Renew by Aston

Address: 129 Paoakalani Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#7 Business Hotel in Honolulu
#10 Romantic Hotel in Honolulu
#11 Family Hotel in Honolulu
#13 Top resorts Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Renew by Aston 3*
Official Description (provided by the hotel):
At the center of it all, yet a world away from ordinary, Hotel Renew by Aston is an oasis of calm for savvy travelers seeking a more intimate Waikiki experience. This designer boutique hotel is a one-of-a-kind property offering sophisticated serenity throughout its 72 freshly designed rooms. Situated at the center of Waikiki's vibrant shopping and dining area, the hotel is a retreat that promotes wellness and rejuvenation with natural elements reflecting the beauty of Hawaii. ... more   less 
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Also Known As:
Renew Hotel Honolulu
Ocean Tower Hotel
Hotel Renew By Aston Hawaii/Honolulu

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