We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Restaurant with teens” 4 of 5 stars
Review of Cheesecake Factory

Cheesecake Factory
2301 Kalakaua Ave, Ste 113, Honolulu, Oahu, HI 96815-2969 (Waikiki)
808-924-5001
Website
Menu
Improve this listing
Ranked #36 of 1,946 Restaurants in Honolulu
Cuisines: American
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
Neighborhood: Waikiki
Warrnambool, Australia
Senior Contributor
40 reviews 40 reviews
17 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Restaurant with teens”
4 of 5 stars Reviewed June 7, 2014

I must say we all loved loved the food and dessert at the Cheesecake Factory. It was always worth the wait and no big deal we were always called to a table sooner than expected. Staff were wonderful, (except one day at lunch , wasn't the best but wasn't bad either we were comparing to other staff who were always so bubbly). Then onto forever 21 for some shopping to walk off all the food (massive portions) The only negative I would have and I'm being picky was the restaurant is always so dark, and air con was always really cold. We always seemed to get the dark spots, maybe because there were 6 of us. I think the lovely outside tables had about a 2 hour wait.

  • Visited May 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,345 reviews from our community

Visitor rating
    1,677
    1,162
    346
    106
    54
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Florida
Top Contributor
69 reviews 69 reviews
31 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
“Service was very good - not great”
4 of 5 stars Reviewed June 7, 2014

There are so many choices of places to eat in Waikiki but we love the Cheesecake Factory
and were tired so we decided to go in there. Food was great, service could have been a tad
bit better. I think we are the only people who have been to a Cheesecake Factory lots of times
and have never had a piece of cheesecake. The portions of food are just too large for us to
have dessert.

  • Visited May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Top Contributor
63 reviews 63 reviews
31 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
“If you like to stand in line get there early”
3 of 5 stars Reviewed June 7, 2014 via mobile

We walked past this place a few times and commended on the long line waiting to get in. We met a couple on a coach who said they had tried it and advised to get there before 5pm if we didn't like waiting in line. We arrived at 5 and were seated straight away. The service from the wait staff was great. The menu was explained. We were warned the meals are huge so passed the entree. The mains were good but not great. The drinks are expensive. Can't really fault the food except to say it is filling. The line was about 50 people long when we left. There are lots of other places to try so we won't be back this trip

Visited June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton, California
Contributor
14 reviews 14 reviews
8 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Not like the mainland”
2 of 5 stars Reviewed June 5, 2014

My husband and I eat at cheesecake factory quite often was happy to see there was one in Hawaii We went to eat there for lunch. The waiter was still in training and did not know the answers to some of the questions we had for him pertaining to the menu. My husband ordered a pasta dish . Pasta was uncooked....... The manager came to our table and apologized. He he asked my husband if he wanted the meal replaced he wanted something else on the menu. It took
an additional 15 minutes for to be replaced. By this time I was totally done with my meal. My husband ate a little and ended up taking back to the condo since he felt guilty I was already done .No one really came back to check on us...... Once the order was taken and served it was kind of like we were on our own. The waiter came to the table with the bill. Didn't even ask if we would care for some dessert. Which was one of the main reasons we decided to eat at the cheesecake factory for the cheesecake.

  • Visited June 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
11 reviews 11 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
32 helpful votes 32 helpful votes
“Delicious”
5 of 5 stars Reviewed June 5, 2014

Best Value, The complementary bread is amazing, Meals are huge that My husband and i can share a meal , then still enjoy a Chessecake to take away.

Visited May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Cheesecake Factory also viewed

 

Been to Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Cheesecake Factory, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.