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Aqua Palms & Spa: Traveler Reviews


Aqua Palms & Spa
1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815
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Traveler Reviews

87% Recommend
4.0 of 5 stars 500 reviews
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Nice Hotel, Good Location, Rip off taxis!

Aqua Palms & Spa

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4 of 5 stars
casso 4 contributions
Dublin, Ireland
Dec 27, 2006 | Trip type: Couples
5/9 found this review helpful

We stayed here for 6 days & had never been to Hawaii before.

Travelled from LA with Hawaiian Airlines - never again! we were told there was something wrong with the plane & delayed 5 & 1/2 hours so didn't get to the hotel until after 1am.

The taxis at the airport have a way of charging that I have never heard of & it is a complete scam - they fill the car with many people going in the same direction, (in our case it was 6 people, a family of four & the two of us).
The fare on the meter said $25.00 however the taxi man told us $28.00 & when we said this should be split as there were two different parties travelling to two different hotels he said that they will also pay $28.00,
......so the taxi company makes people share the taxi but they can't share the fare! & the taxi gets double the fare for the same trip!

We got alot of taxis during our stay in Hawaii & most of them either try to keep all of the change as a tip when you haven't told them to or they just add a few dollars to whatever the meter says!

The hotel was nice, we were upgraded to an ocean view room as by the time we got there all city rooms had been taken, we were quite high up & the road was fairly noisy in the morning but got used to it after a couple of days & didn't notice it.

Most of the staff were friendly, a few of them could have been nicer & less grumpy!
The pool is tiny & seems to be family (not tourists) who used it most of the time, but you don't need a pool when the Hilton Hotel accross the road has a beach!

If you have a massage in the spa, DO NOT ask for aromatherapy oils to be used, I am a massage therapist & aromatherapist so was looking forward to a nice hawaiian massage & paid $10 extra for aromatherapy oils to be used.

The masseuse used only peppermint oil all over me, peppermint is not meant to be used in a full body massage!

It wasn't too bad at first & was refreshing on the feet, but by the end of the massage my eyes were stinging & watering so much I looked like I was crying, I was absolutely freezing & had to have a very long hot shower to get rid of the peppermint when I got back to my room!

I should have said something but she had very little english so it just wasn't worth the hassle & she had already got my boyfriend to pay & asked him how much he wanted to tip - before I even had the massage!!

The hotel is about 10 minutes walk to Waikiki & is very close to Ala Moana Shopping Centre, the trolley to the shopping centre or waikiki is just outside the door of the hotel & there is a 24 hour restaurant next door.

Would probably stay at this hotel again mostly because of the price.

Will definitely go to hawaii again - but not with hawaiian airlines the plane from hawaii was broken aswell & we were delayed over 3 hours, how can 2 planes in less than 1 week be broken!!

  • Liked — Had a great location - Hilton beach just accross the road & shopping centre only 5 minute walk
  • Disliked — the pool & spa
  • Tips/Secrets: — If using the Hilton beach don't rent the blow up sun loungers etc. they charge a fortune & you have to give them back at the end of the day. You can buy them in any of the shops for a couple of dollars & theyr'e not too hard to blow up & then just bring them with you to the Hilton beach!
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay September 2006
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since February 20, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very Nice Hotel

Aqua Palms & Spa

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5 of 5 stars
BigDiverChris 56 contributions
Atlanta, Georgia
Dec 25, 2006 | Trip type: Family
8/8 found this review helpful

The Aqua Palms was an excellent value. My family stayed here for 5 nights in Nov. 2006. The hotel was clean and nicely decorated. The hotel is located directly across from the Hilton Hawaiian Village on the west side of Waikiki and we had a view of the Hilton and the park. Beach access was a short walk though the Hilton Hawaiian Village. I personally prefer the east side of Waikiki Beach near the Hyatt Regency about 2 miles east (because I like to walk the paved walkway along the oceanfront in the morning). Comparable hotels in that area are typically much more expensive.

The hotel offers a basic continental breakfast of muffins and juice. The hotel had a decent pool with a grill on the pool deck for guest use. Our room also had a microwave and refrigerator so we could eat in and save some money instead of always going out to eat. There are plenty of restaurants within walking distance (a few blocks) including Outback Steakhouse, Tony Roma's, Red Lobster, Waikiki Cheeseburger, and many locally owned and operated restaurants and coffee shops. There is an ABC convenience store in walking distance right around the corner.

Parking costs $15/night which is typical for Waikiki. The parking deck is very tight. Luckily the hotel was not very busy so there was plenty of parking spaces, which was good because we usually used two of them. We had a minivan and it would have been difficult to park if the hotel was busy. I would recommend getting a smaller car if you're traveling during the busy season.

If you don't plan on spending much time in your room, why pay big $$$ for it? We paid $99/night plus parking. While this is not an upscale hotel, if you want a nice hotel at a good value this hotel is worth looking into. The staff was helpful and we had a good experience staying at this hotel.

  • Liked — The cheap price for nice rooms
  • Disliked — The parking deck - spaces are tight and the front desk would not allow me to park in the deck while I checked in.
  • Tips/Secrets: — Get a small car if you don't need a large one. It will be easier to park in the parking deck.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2006
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since October 27, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Great pool scene, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great for the price

Aqua Palms & Spa

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4 of 5 stars
funinthesun24 4 contributions
california
Dec 22, 2006 | Trip type: Couples
1/1 found this review helpful

This hotel is a great price for what you are getting. It is right across the street from the Hilton Hawaiian Village as mentioned in previous reviews. They truly have the most sand space. We went over to the Royal Hawaiian's beach one day and it was SO crowded, you couldn't even find a spot to put your towel on...even if you did you would be literally inches from the next person! If you want to stay away from major beach crowds, stay at the Aqua Palms. You will save money and have a prime beach location. They also have a complimentary breakfast that includes yogurt, juice, and a pastry. They deliver it to your room at the time of your choice or you can pick it up in a to-go bag if you are heading out early that day. We usually had ours delivered (they were always on time or a couple minutes early), but one day we scheduled an early morning trip to Hanauma Bay so we picked it up at the front desk. Perfect little snack! The rooms look exactly how they are in the photos. Also, the staff is great. They have an Expedia activity desk person to help you with booking any activity. There is also a Starbucks in walking distance...as well as a rental car place--you don't really need a car in Waikiki but if you want to take a day trip to the North Shore you can just rent a car for a day then walk back to the hotel after you return it. Convenient. Would definitely stay here again.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay June 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 15, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene, Pet owners
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great hotel

Aqua Palms & Spa

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5 of 5 stars
skroes 2 contributions
Jenison, MI
Dec 20, 2006 | Trip type: Couples
1/1 found this review helpful

What a great hotel- my husband and I stumbled upon it while we were researching hotels. After reading the reviews on this site, we decided to take a chance at it.
There isn't much more to say that hasn't already been mentioned in the reviews. We agree with all of the POSITIVE comments.
One thing to add however: if you are looking for a great sports bar- go and visit Ricters Sports Saloon, which is just a short walk from the hotel (1778 Ala Moana Blvd) The owners, Steve, Burd, and Justin had just opend for business while we were there. They made us feel right at home, as we spent alot of time there!
Ask for the Mirror Pond beer.

  • Liked — LOCATION, PRICE, RICTERS SPORTS SALOON
  • Disliked — PARKING GARAGE
  • Tips/Secrets: — RICTERS SPORTS SALOON, JUST UP THE ROAD
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2006
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 20, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Can't wait to go back!!

Aqua Palms & Spa

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5 of 5 stars
Mimmay 1 contribution
Illinois
Dec 18, 2006 | Trip type: Family
1/2 found this review helpful

I just returned from a week long stay at AQUA Palms and Spa, it was very enjoyable. I wasn't in the room much more than to sleep and get ready in the morning...but who would go to Hawaii to stay in the hotel all day?

Customer Service--From check in to check out, the staff went above and beyond the call of duty to ensure that I was taken care of.

Room--Was nice sized for a moderate room, very clean and tastefully decorated. The Lanai had a table and two chairs on it. We had a view of other buildings, but it was still nice to sit and relax in the morning. Mattereses had the pillow tops and they were comfy!! The microwave and refrig came in very handy as most resturants gave you more than plenty food....was great for leftovers. The morning breakfast was just enough to get our day going.

They provided towels to use for the pool and/or beach, it was nice not to have to worry about one extra bulky thing to pack. Free internet service in the rooms and lobby was a plus even though I didn't take advantage of it. I'd go back in a heartbeat!!

  • Liked — The friendly help-staff, the clean tastefully decorated rooms with microwave and refrig. :O)
  • Disliked — Seemed like the "scent" they pipe through the air system in the hallways was a bit strong on the 3rd floor.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since December 18, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Beach / Sun, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Aqua Palms & Spa Also Known As

Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815