We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Central to everything” 5 of 5 stars
Review of Aqua Palms Waikiki

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Aqua Palms Waikiki to your Saves list
Aqua Palms Waikiki
2.5 of 5 Hotel   |   1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Book Now and Save 15%!
Ranked #43 of 82 Hotels in Honolulu
Goulburn, Australia
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Central to everything”
5 of 5 stars Reviewed May 30, 2014

We loved the Aqua Palms Hotel. We were upgraded to an apartment much to our surprise and it was beautiful. Amazing staff and facilities. We walked to the Ala Moana Shopping Centre and caught the Pink Line Trolley back. These trolleys run constantly throughout the day and for $2 you can stay on there and take a trip down to Waikiki and see the beach and great places to shop, then get off at your hotel on the trip back!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, June 5, 2014
Aloha VIcki1708:

Mahalo for sharing your experience regarding your stay at the Aqua Palms Waikiki in January of this year.

I'm happy to hear that we were able to upgrade you to one of our one bedroom suites and that you enjoyed your stay and our wonderful staff!

We hope to have the opportunity to serve you again on a return visit!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,471 reviews from our community

Traveler rating
    523
    622
    220
    69
    37
See reviews for
288
628
168
138
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 29, 2014

Every few months my family stays at a hotel for a night or two for a staycation here on island to relax and unwind. We chose Aqua Palms Waikiki for this past weekend based on previous reviews, and this hotel lived up to them.

We reserved a room with a king size bed and pull out sofa bed for the kids. We were allowed to check in early, and our sofa bed was already made up and waiting for us which was lovely because I've been to and worked in plenty of hotels that will simply tell you "The extra blanket is in the closet" and leave you to make the bed yourself, so walking in and seeing it ready even with us being there a little early was fantastic!

The staff were all super friendly and welcoming, no matter who we spoke to. They were quick to answer our every question, and quick to answer the phone if I called down to the front desk. They really understood that they work in the 'hospitality' business.

The room and bathroom were clean, water pressure and temperature in the bathroom was good.

Everything is within walking distance, once we arrived and parked our car we didn't get back in it until it was time to go home.

I've stayed in some other nearby hotels, and so far this is my preferred hotel, the only thing I don't like is the balcony. As the mother of a toddler, I feel the bars are too far apart, so there was just no way I could enjoy the balcony without having a heart attack every couple of seconds. I have been in rooms with balconies where you don't have to worry so much, so I know it's not impossible.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, June 5, 2014
Aloha Rita D:

Mahalo for taking the time to share your recent stay at the Aqua Palms Waikiki.

How awesome is it that you chose us for your staycation! It is great to hear that we are now your preferred choice.

It is great to hear that all of the staff were friendly and accommodating.

I appreciate your comments regarding the lanai railings and will look into further.

We all look forward to having you return for another staycation with us!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 28, 2014

We spent 4 days and 3 nights at this hotel. We got to the hotel mid-morning and though check-in is in the afternoon, we got an up grade to a room with a view of Diamond Head and immediately got our room. This hotel is across the street from the Hilton Hawaiian Village and a short walk to Waikiki beach. It is well located near restaurants and shopping. This hotel is an older style, but kept nice. The pool was good on a private deck. The staff was friendly and very helpful. The room was clean and well serviced and large enough if you did not spend your whole time in it. We thought that the bed was a bit old, could use a new mattress. The bus stop is just outside the door and pick-up for all our tours was across the street and block and a half west. For the money, this was a very good value and we would stay here again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, June 5, 2014
Aloha James H:

Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki.

I'm delighted to hear that you enjoyed your stay and like the properties location and surroundings.

All of the staff and management look forward to seeing you again on a return visit.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

The hotel needs to be updated but other than that, the location is great (everything is at a walking distance), you cross the street to get to the beach, and the free breakfast at IHOP is an extra plus!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, June 5, 2014
Aloha Idaliaguz87:

Mahalo for taking the time to share your recent stay with us.

I agree that updating is needed and we have been working toward that end. New corridor carpeting and lobby refurbishment have recently taken place. The lobby floor and the guest rooms are the next step to updating the property.

All of the staff and management hope you took home fond memories of your stay in Waikiki and look forward to seeing you on a return visit.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cranebrook, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 27, 2014

The review on their website was not similar to the reality of the hotel. Having said that, it was clean, comfortable bed and staff were good.
We arrived following a cruise, at 9am in the morning. We left our baggage and walked about three hours around the beach and Waikiki.
The trams are outside the door and there are stores and a Hip Hop next door.
Hotel does not offer a restaurant.
Not a hotel I would recommend for more than a couple of days. Really just a comfortable transit hotel between trips.

Room Tip: The road is very busy. Get a room at the back or as high as you can
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, June 5, 2014
Aloha Myralee50:

Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms Waikiki.

While the hotel itself doesn't offer a restaurant, the IHOP restaurant is located in our lobby and there are many other restaurants in walking distance to the hotel.

Transportation is easy access from the hotel with all the trolleys stopping in front and the public bus just a few steps away.

I hope you enjoyed your times in the islands and will give us another opportunity to serve you again in the future.

Me ke Aloha Pumehana,
WIth Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 26, 2014

Had 3 nights here as a stop over for USA mainland. Think it is rated *** but is much better. Yes it is old and dated (as most in Waikiki are) but is improving. We arrived 8am and early for check in. Bags were left and strolled waikiki beach for first time. First thing you notice is hotels location. 3min walk to beach. Hilton with all its grandeur and amenities opposite and a array of eateries and coffee shops. Fine dining to pizza and Maccas. Snooze on beach and then early check in which wasn't a problem and no charge. Staff are terrific and very helpful. Johnny at concierge is a gem. Room clean tidy and bed very comfortable. Decor dated and minor permanent stains on carpet and lounge, but still clean. Great buffet breakfast 2 doors up at coffee lounge. ABC store round corner. Just everything u need is within a block. Thankyou Aqua Palms, I give u **** .

Room Tip: Works happening in an adjacent rear block, but doesn't interrupt sleep. Just get up early about...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, June 5, 2014
Aloha Cookster56:

Mahalo for taking the time to share your recent stay at the Aqua Palms Waikiki.

It is great to hear that you enjoyed your stay and that the staff was very friendly and helpful. I will be sure to share your comments with Johnny from the concierge desk.

We hope you took home fond memories of your stay with us and that you enjoyed the rest of your vacation on the mainland!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 26, 2014

Good little hotel, about a 10 minute walk from the centre of Waikiki/beaches/large shopping centre with all brands. Friendly staff. Free drinks downstairs. Next to an IHOP for a cheap breakfast. Rooms were nice with a massive TV and hundreds of channels. Beds were very comfortable and clean. Pool was nice but was in shade in afternoon. Best thing was the hotel let us check into our room at 8am after an overnight flight. Would stay here again as price was very reasonable for Waikiki. Booked through Expedia.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, June 5, 2014
Aloha Jake T:

Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki.

I'm glad to hear that you enjoyed your stay with us and we were able to accommodate your early check in after a long over night flight. We are happy to accommodate early arrivals as long as we have rooms available!

All of the staff and management of the Aqua Palms Waikiki hope you took home fond memories of your stay in Waikiki and will give us another opportunity to serve you again in the future.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Aqua Palms Waikiki? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aqua Palms Waikiki

Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Honolulu
#36 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Official Description (provided by the hotel):
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy guestroom comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, and a coffeemaker. With our hospitality fee for all stays beginning August 1, 2014, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, you'll enjoy the fitness center and a barbeque grill is located poolside as well as a business center in the lobby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Cheap Tickets, BookIt.com, HotelTravel.com, Despegar.com, TripOnline SA, Agoda, Hotels.com, Odigeo and Tingo so you can book your Aqua Palms Waikiki reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu

Owners: What's your side of the story?

If you own or manage Aqua Palms Waikiki, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.