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Aqua Palms Waikiki: Traveler Reviews

2.5 of 5
1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815
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Aqua Palms Waikiki
Ranked #32 of 82 hotels in Honolulu
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1,175 reviews from our community

Traveler rating
    433
    484
    169
    57
    32
See reviews for
Families
218
 
Couples
495
 
Solo
131
 
Business
110
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Top Contributor
58 reviews 58 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
“great hotel”
5 of 5 stars Reviewed January 1, 2013

Stayed here during our trip to Honolulu. The hotel is situated at the North end of Waikiki and is a short walk to the nearest beach. We found it to be a great location to get about, a short walk from Ala Moana Centre (a main stop for lots of buses around Oahu) and from the centre of Waikiki, as well as the hotel being on lots of bus routes itself. We were on the third floor with a good sized room, nice bathroom, comfy bed and decent tv. We only used the pool on the last morning as we were at the beach or sightseeing otherwise but this was also clean and the area well maintained. There were lots of places nearby for handy breakfasts and other meals: would recommend 24/7 Wailana Coffee House. The hotel was very clean and staff very friendly, there was also free wifi in the lobby which came in handy. On Thursday there was a complimentary reception in the lobby with a nice cocktail, snacks and live music: this was a nice touch we enjoyed. Would definitely recommend this hotel as a good base for the area and would stay again if lucky enough to come back to Honolulu

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 8 more reviews by VanessaB_107 for Honolulu
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review
January 7, 2013
Aloha vanessaB_107:

Mahalo for sharing your experience regarding your recent stay at the Aqua Palms Waikiki.

You definitely described our location to a "T"!

I'm delighted to hear that you will definitely stay with us again on a return visit!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great place to stay!”
4 of 5 stars Reviewed December 31, 2012

When we arrived, we had a pull-out bed and a king. We asked to be switched to two queens and the front desk staff quickly arranged this. Close to restaurants and the Ala Moana Center, the Aqua Palms is in a great location! We stayed here over Christmas and received a Christmas ornament and card from the staff. We enjoyed our stay here.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review
January 1, 2013
Aloha Lesliebug:

Mahalo for choosing to stay at the Aqua Palms over the Christmas holidays!

I'm delighted to see that the staff was able to accommodate your request for changing rooms.

All of the staff and management of the Aqua Palms Waikiki hope you have a happy, healthy, prosperous 2013 and will give us another opportunity to serve you!

Happy New Year!
Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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Chesapeake, Virginia
Top Contributor
80 reviews 80 reviews
69 hotel reviews
Reviews in 63 cities Reviews in 63 cities
123 helpful votes 123 helpful votes
“Excellent value in Waikiki”
4 of 5 stars Reviewed December 31, 2012

This hotel is conveniently located in the heart of Waikiki. I usually stay at the Hale Koa but it was full and was given the option to stay at Aqua Palms. The staff was amazing and very helpful. The room was spacious with a nice bed and a kitchenette but the furniture looked a little bit outdated and in need of replacement. It can be a little bit noisy at night since the hotel is located on the very busy Ala Moana Blvd. The parking garage is so tight that if you have an SUV or a minivan it would be hard for you to park or even drive inside the garage of multiple floors. Overall if you are looking for a good budget hotel in Waikiki this is the one.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JayD2006 about Aqua Palms Waikiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review
January 1, 2013
Aloha JayD2006:

Mahalo for sharing your recent stay at the Aqua Palms.

I'm pleased to hear that you enjoyed your stay. In 2013 we plan on many upgrades to the property including room renovations and updates.

Unfortunately, yes parking is tight but if driving carefully you can fit a smaller SUV.

All of the staff and management hope you have a great 2013 and will give us another opportunity to serve you again in the future!

Happy New Year!
Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lakeland
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“wonderful stay”
4 of 5 stars Reviewed December 30, 2012

Me and my husband stayed at this hotel and fell in love.When we got there the first room was very small and had no balcony.We went to the front desk and they switch us to a much larger room with a balcony and a great view with no problem.The staff was friendly and the maid was like clockwork she came the same time everyday and made sure we had plenty of soap and towels.Everything was within walking distance or on the bus route so we didnt need to rent a car.Overall we really enjoyed our stay hopefully we will be able to come back next year when we bring the kids

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review
January 7, 2013
Aloha Ashley M:

Mahalo for sharing your experience at the Aqua Palms Waikiki!

I'm delighted to see that we were able to change your accommodations to something more to your preference.

All of the staff and management look forward to seeing you and your family on your return visit!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
“A reasonable hotel, clean and in a convenient location”
3 of 5 stars Reviewed December 29, 2012

We stayed at both the Aqua Palms and Aqua Waikiki Pearl on our trip. The Aqua Palms was fairly good. The room was nice and clean but the hallway going to it smelt unpleasantly of deodoriser and the hallway carpet badly in need of replacement. The staff were okay. It is on the outer end of Waikiki. A very safe-seeming area near the Hilton Hotel. On our return to Waikiki, we stayed at the Aqua Pearl - there was no comparison. The Pearl was centrally located - much more convenient for popping back to the hotel during the day. It had much friendlier staff and the carpet was new and clean.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review
January 1, 2013
Aloha Jude G:

Happy New Year!

Mahalo for taking the time to share your experience at the Aqua Palms. Yes, we are located on the outskirts of Waikiki which depending on the visitor is a prime location.

We have many upgrades planned for the property in 2013 one of which is new hallway carpeting and room renovations.

All of the staff and management hope you enjoyed your stay and will afford us another opportunity to serve you again the future.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Palms Waikiki

Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Waikiki Hotel
Aqua Palms Hotel
Aqua Palms Spa
Aqua Palms Honolulu
Aqua Palms
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu
Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotels in Honolulu
#39 Family Hotels in Honolulu
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and the Hawaii Convention Center and offers the following FREE amenities: free WiFi Internet, lobby, Aqua BLISS pillow top beds, 42-inch LCD TV’s, daily local newspaper, local & toll free calls, mini-refrigerator, microwave, coffeemaker and safe. The fitness center and a barbeque grill are located poolside as well as a business center in the lobby. ... more   less 
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