To Nick and Jack, our two servers on the night. Thank you for turning our bad experience at Wolfgang's steakhouse into a FANTASTIC evening. We were convinced we were leaving Hawaii on a bad note after walking out of the afore mentioned disaster restaurant. Having no other options open and feeling very dejected we decided to just go to HRC (as we hadn't been there yet) to get something to eat, get it over with and go home.
On arrival, the lovely young blonde lady downstairs who sent us up was very welcoming and friendly. Things were definitely looking up. Whilst waiting at the bar for our table, we were served by Nick. What a gem! Such a sweetheart, and secret super web-developer underneath! Once seated we were served by Jack....Well, there just are not enough words - except 'messed up cornbread'. You MADE our WHOLE week in Hawaii totally fantastic! You guys are the American's we want to know! UTTERLY awesome! We were SO SO SO SO SO Blessed! Thank you thank you thank you and as we said, if you are ever in NZ, may you experience the same fantastic hospitality! We are Hard Rock fans for life! Thanks guys! You rock!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 24, 2013
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Thank you so much for writing this awesome review about our cafe. What a wonderful advertisement you have made for us. It truly makes me proud of our staff and our brand when I read reviews like yours. So happy we salvaged the last part of your vacation and made it a memorable one.You ROCK! We hope to see you again the next time your in Waikiki.
Hard Rock cafe Honolulu
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.