We stayed here for 6 nights during our last trip to Oahu. I definitely have mixed feelings about this place.
The location is great, we were super close to Royal Hawaiian Center and Island Vintage Coffee, and it was super convenient for walking the strip (although now that International Marketplace is closed, Waikiki is really not the same).
We had a Partial Ocean View King room, and stayed in a corner room on the 13th floor. I'm still used to the taboo against 13th floors in hotel rooms, so that was a little scary (ha). Immediately when we got to the room I looked for the microwave and fridge, which was a necessity to me when I was looking for a hotel. Apparently not all of the rooms in this hotel have them (which to me is ridiculous, why don't you just put them in all the rooms?) and I was told to just hang out in the room for a bit until they figured out a solution. That was a pain, since the last thing we wanted to do was sit around in the hotel room (especially since we wanted to EAT). After waiting for a while and getting antsy cuz we wanted to leave, I followed up on the micro situation and was told they didn't have any other rooms in the category I booked, and if I needed to store something perishable I would be able to use the staff fridge. That's super inconvenient, if I was still a nursing mom and had to store breastmilk, the last thing I'd want to do is trek down to the lobby to store my milk. Thank goodness my son is older now and it wasn't a requirement, but it was definitely an inconvenience, and will surely factor into the decision for a hotel during our next stay.
My husband felt like our room was probably converted from a storage room. He didn't like the fact that the bed faced the door. Also, one of our two sliding doors' locks were broken and we had to wait for maintenance to come fix it before I was comfortable enough to leave. We also had a huge patio, but only one chair. The hotel should definitely look into making better use of that huge space. Most of the other rooms have really small lanais that would only fit one chair so it makes sense. But for the two rooms (that I could see) on my floor that have the huge lanais, put more stuff out there so the space can actually be put to use.
Stupid thing that I do is check out other rooms when housekeeping is cleaning them. The room across the hall from us had a microwave. Stupid gripe maybe, but since I was specifically wanting a room with one, I was annoyed. Also, the bed wasn't facing the door. If we had gotten that room I would have been happier, but it probably didn't have our partial ocean view.
The building directly next door to Shoreline was gross. When standing at the edge of our lanai, and looking over, you see an old decrepit building with bird poop everywhere. We didn't use our lanai much due to lack of furniture and the gross building.
There was also construction going on, and the little alley leading to valet parking would be partially blocked a lot. This caused several occasions where super duper car maneuvering was required. It was pretty annoying, but I'm sure it's nothing the hotel can control.
Our AC also wasn't working the first day. I had to have front desk folks come in at 11:30 pm to fix it. While my son was sleeping and sweating. Another annoyance.
One of the valet guys also rarely ever smiled.
Pineapple iced tea in the lobby was great though :).
Overall, it was an OK stay. Location was the number one best thing. There aren't any dresser drawers to unpack your stuff, so we were literally living out of suitcases. And having to shove suitcases out of the way when I was done digging clothes out of them. I probably won't stay here again when there are so many other options in Waikiki with all of the things my family needs.
- Official Description (provided by the hotel):
- In a destination that’s famous for being popular, the Shoreline is comfortable in its own skin. The hotel — 135 rooms over 14 floors — has a scale absent from most Waikiki Resorts, and the 1970s design creates a contemporary feel. Accommodations are bright and well‑appointed. ... more less
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- Also Known As:
- Shoreline Hotel Waikiki, a Joie De Vivre Hotel Hawaii/Honolulu