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“Great hotel with a personal touch” 5 of 5 stars
Review of Shoreline Hotel Waikiki, a Joie de Vivre Hotel

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Shoreline Hotel Waikiki, a Joie de Vivre Hotel
3.5 of 5 Hotel   |   342 Seaside Ave, Honolulu, Oahu, HI 96815 (Formerly Seaside Hotel )   |  
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Ranked #13 of 82 hotels in Honolulu
Sheffield, United Kingdom
Top Contributor
54 reviews 54 reviews
48 hotel reviews
Reviews in 44 cities Reviews in 44 cities
33 helpful votes 33 helpful votes
“Great hotel with a personal touch”
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for five nights as part of a larger Hawaii honeymoon. The location is excellent, being on a quiet side road off Kalakaua Ave (the main road) with its shops, bars and restaurants, and about a 5-miunte walk from the beach.

The hotel is quite small, meaning that you get the personal touch from the very friendly and helpful staff. We were surprised and pleased to find a welcome gift in the room for our honeymoon – a bottle of rum and mai tai mixer. The rooms are on the small side (although I believe this is common to all Waikiki hotels – much like New York), but reasonably well appointed and we had a superb balcony overlooking the street. Considering how busy Waikiki is, we had no issues with street noise. The WiFi is free and reliable. Coffee and free lemonade in lobby and free beach towels are a nice touch.

Although we appreciate that Waikiki is an expensive place to park, we thought that $28 per night is somewhat steep. Despite this, we had a great stay and if we are ever to travel the 7,200 miles to Waikiki again, then we will consider staying here. Mahalo.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoreline H, Front Office Manager at Shoreline Hotel Waikiki, a Joie de Vivre Hotel, responded to this review, 2 days ago
Aloha davidjones533,
Thank you for your 5 star review! We are ecstatic that the hotels location met your needs during your stay with us. It is also pleasing to see that you mentioned our very friendly and helpful staff your kind words will be shared with them. Thank you for sharing your review and we hope to see you in the future.
Mahalo,
Daniel Floren
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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366 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 days ago NEW

My partner and I stayed here whilst visiting Oahu, and loved it. The staff were simply wonderful, and couldn't do enough to help us with anything and everything.
It's a few minutes walk to the central Waikiki area, where there are restaurants/shops etc., and the popular "Roberts" tours/excursions picked up from right outside the hotel (very convenient!)
The hotel itself has free WiFi, a small but nice swimming pool on the roof, and they provided beach towels and drinks.
Definitely recommended!

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoreline H, Front Office Manager at Shoreline Hotel Waikiki, a Joie de Vivre Hotel, responded to this review, 2 days ago
Aloha Ashley T,
Thank you for your kind comments on Tripadvisor. We greatly appreciate you staying with us and we are delighted that our staff was able to provide a memorable experience. If your travels bring you back to the Waikiki area please contact us directly for our best available rates.
Mahalo,
Daniel Floren
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here last night. Hotel was clean enough but our toilet overflowed and hotel staff while pleasant were not prompt I'm fixing the problem. The issue was temporarily resolved but then again this morning it again. I informed the front desk again of the problem and the attendant did not seem concerned or apologetic. The complimentary coffee dispenser was completely empty and again no urgency to correct it. The price was right and the room was clean but if you want service don't go to this hotel.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoreline H, Front Office Manager at Shoreline Hotel Waikiki, a Joie de Vivre Hotel, responded to this review, 2 days ago
Aloha Bettes711,
Thank you for staying with us and sharing your review. It is unfortunate that we could not exceed your expectations with the service we are known for. Your comments and opinions have been shared with our maintenance department. That feedback will be used to further enhance the guest experience. Thank you for your comments and the next time you are on O’ahu please consider giving the Shoreline another chance to provide you with a memorable holiday.
Mahalo,
Daniel Floren
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Shoreline the last time I was in Hawaii and will be staying there again when I return in November. The staff were extremely welcoming and friendly without being overbearing and the rooms were clean and well maintained. I travel a lot for work and have stayed in many many hotels, this one has the most comfortable bed and pillows of all of them.
It's a short stroll to the shops, beach and restaurants. Definitely one of my favourite places to stay.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoreline H, Front Office Manager at Shoreline Hotel Waikiki, a Joie de Vivre Hotel, responded to this review, 6 days ago
Aloha NicRP,
Thank you for your 5 star rating on Tripadvisor. Our staff absolutely loves showing each of our guests their own unique spirit of Aloha and they do so effortlessly. We are glad that the hotels amenities and centralized location exceeded your expectations as well. We hope to see you soon!
Mahalo,
Daniel Floren
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brisbane
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

just back from 5 nites at this hotel , rooms were a little small but good valvue for what we paid . Location is the best feature as you are only a block from the action . Loved the free cold drinks in th efoyer . Restaurant wasnt open but should be this week . Would stay here again

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoreline H, Front Office Manager at Shoreline Hotel Waikiki, a Joie de Vivre Hotel, responded to this review, 6 days ago
Aloha BrisbaneSnorkellover,
Thank you very much for your review. We are glad that we were able to provide you with a memorable stay. Please share your great experience with your friends and family and we hope to see you sooner rather than later.
Mahalo,
Daniel Floren
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Benicia, California
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family enjoyed a terrific Waikiki vacation here in early August. The staff is wonderful, the location is fabulous, the rooms are in very good shape, and we thoroughly enjoyed our stay. We had a junior suite on the 13th floor (one floor below the rooftop pool). The room was on the north (city view) side and was very quiet. As others have noted, the view of the tired, old residential tower on the north side of the building is not ideal. Be aware that some of the junior view suites do not have balconies. We originally were in a junior suite on the 12th floor that had a six-inch ledges outside the two sliding glass doors. The oft-complained about Waikiki traffic noise heard at other hotels was non-existent in our room.

The room worked for our family of four (2 kids on the sleeper sofa), but the updated rooms are locked into an old hotel room layout. The bathroom is quite small. The room itself has a walk-in closet (great for putting baggage out of the way and hanging clothes), but there is no drawer space for clothing--if you're the kind of family that likes to unpack.

The pool on the 14th floor is small, but perfectly serviceable for an evening or sunset dip.

As for location, you're not on Waikiki beach, but it is an easy 5-minute walk. Early morning and late evening strolls along Waikiki are terrific. If you're the type that likes to shop, you're in the heart of the upscale shopping district, plus a block from Duke's Lane and its myriad vendors selling jewelry, crafts, and clothing in outdoor stalls.

Enjoy the complimentary coffee, iced cucumber water, tea, and pink lemonade in the lobby.

Room Tip: High rooms are quieter. Be sure to ask for a balcony you can sit on (some only have ledges).
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoreline H, Front Office Manager at Shoreline Hotel Waikiki, a Joie de Vivre Hotel, responded to this review, 6 days ago
Aloha Michael L.
Thank you for staying with us and sharing your review. We are pleased to know that you and yours had a terrific time here at the Shoreline Hotel Waikiki. Since the vast majority of buildings in Waikiki were constructed in the late 50’s and early 60’s many hotels have been renovated but still have a nostalgic ambiance about them which some guests absolutely love. Many tend to forget that O’ahu being a vacation destination makes it nearly impossible for a building to go through a complete tear down and build up like many other mainland hotels are capable of. However we are thrilled that you enjoyed the hotels complimentary amenities, fabulous location, and wonderful staff despite the uncontrollable factors mentioned in your review. Thank you once again for your review and we hope to see you in the future.
Mahalo,
Daniel Floren
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here last week during the threat of Hurricane Istelle.The staff were excellent,several were staying in house as there was potential for them not to be able to travel to work in the storm.Location great,wifi excellent,drinks in reception always welcome! Special mention to Alex and Ally who were around the last day as we hoped to get our connection out to Maui ...they helped with checking flights etc and Alex checked the weather updates several times for me.Love the personal touches in this hotel...I would highly recommend.We hired a paddleboard from Blue Planet Surf in Ward street...they dropped off and delivered and the staff at the hotel were very accomodating about this ..

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoreline H, Front Office Manager at Shoreline Hotel Waikiki, a Joie de Vivre Hotel, responded to this review, 1 week ago
Aloha Natalee S,
Thank you for staying with us and sharing your review. We are delighted that although our island was under hurricane warning you were still able to have a pleasant stay. All of our employees are thoroughly trained when such occurrences happen and we are glad that they were able to make you feel safe and secure. It is with great pleasure when our employees are mentioned by name on Tripadvisor Alex and Aly will absolutely be commended for their hard work. Please share your great experiences you had with us from our personal touches in the lobby, central location, and great staff. Thank you for your 5 star review, and we hope to see you again.
Mahalo,
Daniel Floren
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shoreline Hotel Waikiki, a Joie de Vivre Hotel

Address: 342 Seaside Ave, Honolulu, Oahu, HI 96815 (Formerly Seaside Hotel )
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in Honolulu
#13 Top resorts Hotel in Honolulu
#14 Business Hotel in Honolulu
#36 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Shoreline Hotel Waikiki, a Joie de Vivre Hotel 3.5*
Official Description (provided by the hotel):
In a destination that’s famous for being popular, the Shoreline is comfortable in its own skin. The hotel — 135 rooms over 14 floors — has a scale absent from most Waikiki Resorts, and the 1970s design creates a contemporary feel. Accommodations are bright and well‑appointed. ... more   less 
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Also Known As:
Shoreline Hotel Waikiki, a Joie De Vivre Hotel Hawaii/Honolulu

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