We booked this hotel through Hotel.com On the website, it clearly categorized different options: King bed OCEAN VIEW and King Bed Ocean View (PARTIAL). We booked a King Bed Ocean View. Yet, when we checked in, the front desk gave us a room with a PARTIAL VIEW. We went back to the front desk and asked to fix their mistake, however, the manager name MAYA declined. Can someone help me understand the word PARTIAL and Ocean View to me? Clearly this is a misleading advertisement Hyatt Regency would not care to rectify.
So, for those who are about to book this hotel, it is best NOT to book a room with Ocean View, because it is clearly, there is NO ocean View at all.
- Official Description (provided by the hotel):
- Surround yourself with the magnificence and beauty of Hawaii at Hyatt Regency Waikiki Beach Resort and Spa. Our welcoming Waikiki hotel offers the ultimate combination of personalized service, outstanding amenities and a perfect location close to all that embodies our island. Stroll to such landmarks as Diamond Head, Honolulu Zoo and the Waikiki Aquarium from our spectacular setting fronting Waikiki Beach ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Waikiki Resort And Spa
- Hyatt Regency Waikiki Hotel Honolulu
- Hyatt Regency Honolulu
- Hyatt Honolulu
- Hyatt Regency Waikiki Resort & Spa Hawaii/Honolulu