Hotel basics - two 40 story towers with great views whether you choose Waikiki views of downtown or upgrade to ocean views. Doesn't matter, Waikiki beach is just across the street.
Room - Nice spacious comfortable room. Bed was great, nice and quiet room. Flat screen TV and the room was up to date.
Pool - King size hottub. Pool area has plenty of lounge chairs and there is a quiet area for sun worshipers that can take a quick dip and walk away from the pool action. Cabanas are available with views of Waikiki beach. Try a mango smoothie, best I ever had.
Regency Club - Beautiful comfortable, and relaxing option. Rooftop fire pit and views of Waikiki just across the street. What is so special about this hotel option is the level of service you receive from the very engaging staff. You will receive the best of care and the staff have a lot of insight of Waikiki and will help navigate and enhance your stay if you make inquiry.
Friday evening - On Fridays on the hotels center court atrium a traditional Hawaiian band along with hula dancers and fire display dancer perform which is quite entertaining.
Location - You will not be disappointed. I am all about location, location location. This is the spot. Walk out of the hotel, go left or right and the whole Waikiki experience is wide open to you. Head to your right out of the hotel and you will find the best shopping Waikiki has to offer. All the luxury brands stores wait your arrival.
The hotel itself - Onsite are shopping stores, a variety of restaurants that will satisfy most appetite. If it does not there are an abundance of restaurants nearby.
Spa - I had a facial during my stay, and a guy wanting a quality facial for the price I pay, I found that the facial specialist worked with me and I had the absolutely best experience. I have had previously had facial and ordered off the menu in the past. Learning from my past experiences I can better discuss my needs. This way I am satisfied when all is said and done. I walked away on cloud ten after my great facial.
The staff - I read all the reviews prior to booking and read all the positives and negatives. I have to tell you that I have never experience better quality service from every staff member at this hotel. I did have a problem when I stayed, which was a medical problem that I had, and the staff treated my wife golden as I laid in a hospital bed with my issue. I want to specially give two thumbs up to the hotel front desk Manager Mark, and Andy at the front desk who was tremendously cordial to my spouse during my absence from the hotel.
Just like many travelers who are very discriminating and want a nice experience when they travel, I am probably more focused on how I am treated during my stay at a hotel than I am for looking for every opportunity to vent. For me, people who treat me right makes my vacation special. The staff at the hotel will also make you feel this way. If this is important to you, book the hotel and love it like I did.
Pay for upgrades if you wish. Remember you are right across the street from the world finest beach...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for such a great review. We are pleased to read that you enjoyed everything we have to offer and we will share your compliments with all of our team. We hope to serve you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.