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Hyatt Regency Waikiki Resort & Spa: Traveler Reviews

4.0 of 5
2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Hyatt Regency Waikiki Resort & Spa
Ranked #30 of 82 hotels in Honolulu
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1,980 reviews from our community

Traveler rating
    715
    788
    306
    98
    73
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Families
483
 
Couples
784
 
Solo
72
 
Business
100
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
gold coast
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Aussies in Hawaii”
3 of 5 stars Reviewed March 18, 2013

This hotel was part of our Hawaiin Airline package.
Here for 8 nights.
Third night now and still have the bed sheet with the hole in it. Not 4 star,
Rooms big but tired. Great location overlooking the beach . Room rate around 220 per night and not to the standard of rate.
Would not stay here again.

Room Tip: Choose Diamond tower .
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
March 18, 2013
Aloha,

Thank you for the post. We regret we are unable to locate where you are staying based off of your post however we are going to try. Your comments have been sent to our housekeeping manager and we assure that he will do his best to fix this situation based on information provided in the post. We regret any inconveniences you have experienced and we certainly encourage you to contact our staff on property to fix any situation you may go through while you are here.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
“Great location,lovely staff, rooms are comfortable if a little dated.”
4 of 5 stars Reviewed March 16, 2013

We booked our whole holiday,flights transfers & accommodation, with MyHawaii.com and found that they offered great value for money & were very helpful and offered great advice ....next time we would make sure we had at least 3 hours in Sydney to make sure we made our connecting flights without drama, it was a very close thing both ways... The resort was is in a great spot, close to everything. The Expedia booking outlet near reception at the hotel were great organising tours for us.

Room Tip: Make sure you ask for a room away from the elevator shafts, the noise is constant.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
March 18, 2013
Aloha,

Thank you for your comments regarding your stay with us. We will gladly share your kind remarks with the Expedia guides. We hope to serve you again in the future.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“great location”
4 of 5 stars Reviewed March 15, 2013

We stayed at this hotel and loved the location. It was close to everything. Not being on the beach was no factor. It is as close to the beach as some of the hotels on the beach. The veiw from our room as breath taking. We will stay at the hyatt again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
March 18, 2013
Aloha,

Thank you for the kind remarks. We look forward to your return.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvington, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Unique Hyatt Regency”
4 of 5 stars Reviewed March 15, 2013

I am a Hyatt Diamond member and love to stay at Hyatts all over. This one in Honolulu is quite unique, and I had a lovely suite with my wife in Feb, 2013. The setting, with built in open air shopping mall as well as its location right in the middle of lots of shopping adds a lot. The Regency Club is on the second floor and has a more extensive food selection than most Regency Clubs, however, it does close fairly early in the evening. The view of Waikiki or Honolulu from the upper floors is stunning! Gym is small, but up to typical Hyatt StayFit standards. Pool/hot tub in center of second floor between the 2 towers is small, but busy and fun (not very quiet, though). Beach is just across a busy street and is similar to the rest of Waikiki, i.e., the most crowded beach in Hawaii.

Room Tip: High floor, go for a great view!
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
March 18, 2013
Aloha,

Thank you for the review and for your support of Hyatt. We value your comments and will share them all, especially with the Regency Club team. We hope you will visit us again in the future.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
freshpho
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great location but the rooms are slightly outdated.”
4 of 5 stars Reviewed March 15, 2013

The Hyatt at Waikiki is right across from the ocean and situated inside a mall. Very good centralized location. There are lots of shops and restaurants within a short walking distance. Also close to the farmers market. At 6 pm you can see luau dancers performing across the street.

Check in was smooth and they offer bottled water. We told the Hyatt we were celebrating our anniversary so they gave us a voucher for sparkling wine at check in. That is very thoughtful of them. If you are celebrating a special event do let them know in advance so they can make it special.

I was somewhat disappointed the rooms were outdated. The carpet in Our connecting room was sticky. I liked that they stocked water in the fridge.

You can borrow lounge chairs, buckets and shovels, intertubes and floating boat toys.

There wasn't a kids pool area so that was a little bummer.

The food at the regency club was decent, nothing spectacular. We stocked up on milk for the kids.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
March 18, 2013
Aloha,

Thank you for the review. We are pleased to read that overall you enjoyed your stay. We are hopeful that the kids also enjoyed Waikiki and the hotel property. We hope to serve you again in the future.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hyatt Regency Waikiki Resort & Spa

Also Known As:
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Regency Waikiki Hotel
Hyatt Regency Waikiki
Hyatt Honolulu
Hyatt Regency Waikiki Resort
Honolulu Hyatt
Hyatt Waikiki
Hyatt Regency Waikiki Resort Spa
Hyatt Regency Waikiki Resort & Spa Hawaii/Honolulu
Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotels in Honolulu
#12 Luxury Hotels in Honolulu
#31 Family Hotels in Honolulu
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Surround yourself with the magnificence and beauty of Hawaii at Hyatt Regency Waikiki Beach Resort and Spa. Our welcoming Waikiki hotel offers the ultimate combination of personalized service, outstanding amenities and a perfect location close to all that embodies our island. Stroll to such landmarks as Diamond Head, Honolulu Zoo and the Waikiki Aquarium from our spectacular setting fronting Waikiki Beach ... more   less 
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Hyatt Regency Waikiki Resort & Spa
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