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“Aussies in Hawaii” 3 of 5 stars
Review of Hyatt Regency Waikiki Resort & Spa

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Hyatt Regency Waikiki Resort & Spa
4.0 of 5 Resort   |   2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)   |  
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Sunshine on Sale
Ranked #33 of 82 hotels in Honolulu
GreenLeadersBronze level
gold coast
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Aussies in Hawaii”
3 of 5 stars Reviewed March 18, 2013

This hotel was part of our Hawaiin Airline package.
Here for 8 nights.
Third night now and still have the bed sheet with the hole in it. Not 4 star,
Rooms big but tired. Great location overlooking the beach . Room rate around 220 per night and not to the standard of rate.
Would not stay here again.

Room Tip: Choose Diamond tower .
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the post. We regret we are unable to locate where you are staying based off of your post however we are going to try. Your comments have been sent to our housekeeping manager and we assure that he will do his best to fix this situation based on information provided in the post. We regret any inconveniences you have experienced and we certainly encourage you to contact our staff on property to fix any situation you may go through while you are here.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (607)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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English first
Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 16, 2013

We booked our whole holiday,flights transfers & accommodation, with MyHawaii.com and found that they offered great value for money & were very helpful and offered great advice ....next time we would make sure we had at least 3 hours in Sydney to make sure we made our connecting flights without drama, it was a very close thing both ways... The resort was is in a great spot, close to everything. The Expedia booking outlet near reception at the hotel were great organising tours for us.

Room Tip: Make sure you ask for a room away from the elevator shafts, the noise is constant.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for your comments regarding your stay with us. We will gladly share your kind remarks with the Expedia guides. We hope to serve you again in the future.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Indiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2013

We stayed at this hotel and loved the location. It was close to everything. Not being on the beach was no factor. It is as close to the beach as some of the hotels on the beach. The veiw from our room as breath taking. We will stay at the hyatt again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the kind remarks. We look forward to your return.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvington, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 15, 2013

I am a Hyatt Diamond member and love to stay at Hyatts all over. This one in Honolulu is quite unique, and I had a lovely suite with my wife in Feb, 2013. The setting, with built in open air shopping mall as well as its location right in the middle of lots of shopping adds a lot. The Regency Club is on the second floor and has a more extensive food selection than most Regency Clubs, however, it does close fairly early in the evening. The view of Waikiki or Honolulu from the upper floors is stunning! Gym is small, but up to typical Hyatt StayFit standards. Pool/hot tub in center of second floor between the 2 towers is small, but busy and fun (not very quiet, though). Beach is just across a busy street and is similar to the rest of Waikiki, i.e., the most crowded beach in Hawaii.

Room Tip: High floor, go for a great view!
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the review and for your support of Hyatt. We value your comments and will share them all, especially with the Regency Club team. We hope you will visit us again in the future.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
freshpho
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 15, 2013

The Hyatt at Waikiki is right across from the ocean and situated inside a mall. Very good centralized location. There are lots of shops and restaurants within a short walking distance. Also close to the farmers market. At 6 pm you can see luau dancers performing across the street.

Check in was smooth and they offer bottled water. We told the Hyatt we were celebrating our anniversary so they gave us a voucher for sparkling wine at check in. That is very thoughtful of them. If you are celebrating a special event do let them know in advance so they can make it special.

I was somewhat disappointed the rooms were outdated. The carpet in Our connecting room was sticky. I liked that they stocked water in the fridge.

You can borrow lounge chairs, buckets and shovels, intertubes and floating boat toys.

There wasn't a kids pool area so that was a little bummer.

The food at the regency club was decent, nothing spectacular. We stocked up on milk for the kids.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the review. We are pleased to read that overall you enjoyed your stay. We are hopeful that the kids also enjoyed Waikiki and the hotel property. We hope to serve you again in the future.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2013

Just stayed in Hyatt where the staff were wonderful. Good location and we had a room with a view onto the beach. We were made to feel very special by the staff especially reception personnel - and the lovely Cree. WOW WOW. Did the compulsory strip shopping - Macys for their discounts and clearance pieces - plus they give you an extra 10% if you show proof of non- USA residence. But truly loved Nordstrom Rack and Calvin Klein in the Waikele outlet location.
For Australians buying MAC in DFS makes sense as the bill mounts up.

Shopping Heaven and the beaches and people are special especially the trolley drivers. Still laughing at the very large trolley driver who is keen to buy a SMART car according to his description - "because only one bum cheek will fit in it" and he will have a real reason for not carting ancillary family anywhere. The Hawaiians know how to find humour in everything.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the review. We're happy to read that you enjoyed so much of Waikiki and the shopping on Oahu. We hope to serve you again in the future.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
84 reviews 84 reviews
Reviews in 34 cities Reviews in 34 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 14, 2013

We had travelled extensively to Asia and South Pacific on our holidays when it was suggested we try Hawaii and glad we did.
Location is in a top spot, excellent surroundins, people are friendly & helpful a more restful holiday you could not beat.
Swimming, Shopping, Touring, dining, surfing & sailing its got the lot. Excellent food and great buys in the shops nearby.
incidently we had an ocean view room which was spotless and serviced very well. we wanted for nothing. Great place to stay, give it a try if you're planing a holiday in Hawaii.

Room Tip: take the ocean view every time
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the review. We are pleased you had such a wonderful stay here at Hyatt Regency Waikiki Beach. We hope you will stay with us again in the future.

Mahalo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency Waikiki Resort & Spa

Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Honolulu
#14 Spa Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#17 On the Beach Hotel in Honolulu
#24 Family Hotel in Honolulu
#25 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Waikiki Resort & Spa 4*
Official Description (provided by the hotel):
Surround yourself with the magnificence and beauty of Hawaii at Hyatt Regency Waikiki Beach Resort and Spa. Our welcoming Waikiki hotel offers the ultimate combination of personalized service, outstanding amenities and a perfect location close to all that embodies our island. Stroll to such landmarks as Diamond Head, Honolulu Zoo and the Waikiki Aquarium from our spectacular setting fronting Waikiki Beach ... more   less 
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Also Known As:
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Honolulu
Hyatt Honolulu
Hyatt Regency Waikiki Resort & Spa Hawaii/Honolulu

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