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“great location” 4 of 5 stars
Review of Hyatt Regency Waikiki Resort & Spa

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Hyatt Regency Waikiki Resort & Spa
4.0 of 5 Resort   |   2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)   |  
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Ranked #32 of 82 Hotels in Honolulu
GreenLeadersBronze level
Bloomington, Indiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“great location”
4 of 5 stars Reviewed March 15, 2013

We stayed at this hotel and loved the location. It was close to everything. Not being on the beach was no factor. It is as close to the beach as some of the hotels on the beach. The veiw from our room as breath taking. We will stay at the hyatt again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the kind remarks. We look forward to your return.

Mahalo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,039 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (751)
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Irvington, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 15, 2013

I am a Hyatt Diamond member and love to stay at Hyatts all over. This one in Honolulu is quite unique, and I had a lovely suite with my wife in Feb, 2013. The setting, with built in open air shopping mall as well as its location right in the middle of lots of shopping adds a lot. The Regency Club is on the second floor and has a more extensive food selection than most Regency Clubs, however, it does close fairly early in the evening. The view of Waikiki or Honolulu from the upper floors is stunning! Gym is small, but up to typical Hyatt StayFit standards. Pool/hot tub in center of second floor between the 2 towers is small, but busy and fun (not very quiet, though). Beach is just across a busy street and is similar to the rest of Waikiki, i.e., the most crowded beach in Hawaii.

Room Tip: High floor, go for a great view!
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the review and for your support of Hyatt. We value your comments and will share them all, especially with the Regency Club team. We hope you will visit us again in the future.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
freshpho
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 15, 2013 via mobile

The Hyatt at Waikiki is right across from the ocean and situated inside a mall. Very good centralized location. There are lots of shops and restaurants within a short walking distance. Also close to the farmers market. At 6 pm you can see luau dancers performing across the street.

Check in was smooth and they offer bottled water. We told the Hyatt we were celebrating our anniversary so they gave us a voucher for sparkling wine at check in. That is very thoughtful of them. If you are celebrating a special event do let them know in advance so they can make it special.

I was somewhat disappointed the rooms were outdated. The carpet in Our connecting room was sticky. I liked that they stocked water in the fridge.

You can borrow lounge chairs, buckets and shovels, intertubes and floating boat toys.

There wasn't a kids pool area so that was a little bummer.

The food at the regency club was decent, nothing spectacular. We stocked up on milk for the kids.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the review. We are pleased to read that overall you enjoyed your stay. We are hopeful that the kids also enjoyed Waikiki and the hotel property. We hope to serve you again in the future.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 14, 2013

Just stayed in Hyatt where the staff were wonderful. Good location and we had a room with a view onto the beach. We were made to feel very special by the staff especially reception personnel - and the lovely Cree. WOW WOW. Did the compulsory strip shopping - Macys for their discounts and clearance pieces - plus they give you an extra 10% if you show proof of non- USA residence. But truly loved Nordstrom Rack and Calvin Klein in the Waikele outlet location.
For Australians buying MAC in DFS makes sense as the bill mounts up.

Shopping Heaven and the beaches and people are special especially the trolley drivers. Still laughing at the very large trolley driver who is keen to buy a SMART car according to his description - "because only one bum cheek will fit in it" and he will have a real reason for not carting ancillary family anywhere. The Hawaiians know how to find humour in everything.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the review. We're happy to read that you enjoyed so much of Waikiki and the shopping on Oahu. We hope to serve you again in the future.

Mahalo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
141 reviews 141 reviews
5 hotel reviews
Reviews in 44 cities Reviews in 44 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 14, 2013

We had travelled extensively to Asia and South Pacific on our holidays when it was suggested we try Hawaii and glad we did.
Location is in a top spot, excellent surroundins, people are friendly & helpful a more restful holiday you could not beat.
Swimming, Shopping, Touring, dining, surfing & sailing its got the lot. Excellent food and great buys in the shops nearby.
incidently we had an ocean view room which was spotless and serviced very well. we wanted for nothing. Great place to stay, give it a try if you're planing a holiday in Hawaii.

Room Tip: take the ocean view every time
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the review. We are pleased you had such a wonderful stay here at Hyatt Regency Waikiki Beach. We hope you will stay with us again in the future.

Mahalo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albury, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2013

Just got back from 6 nights at the Hyatt Regency Waikiki. After reading reviews on Tripadvisor about this hotel, I wasn't expecting such nice rooms. They are not ultra modern, but quite tastefully decorated, very clean and our ocean view, 2 double room on the 25th floor was quite large. The location is excellent - directly across the street from Waikiki Beach and amongst great shopping. There was also a good variety of reasonably priced shops and boutiques on the first two floors for any necessities or last minute shopping. Breakfast was included in our package with "My Holiday Centre" and there was a good variety of food to choose from. If we arrived quite early (before 7.00 am) there was no queue, but when we arrived later, the queue was very long, but we never waited more than 10-15 minutes to be seated. I would definately stay here again.

Room Tip: Next time I would try the south side or mountain view rooms - they might be a bit quieter,
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the feedback. We are pleased to read that you enjoyed your stay. We have instituted a new breakfast hour beginning at 5:30 a.m. and we have added an express take out and buffet to go menu offers to help guests get to their daily activities as soon as possible. We hope you will stay with us again in the future.

Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 14, 2013

Having just returned after spending 7 nights I have nothing but praise for this hotel. We checked in 10am on Saturday 2nd and fully expected to have to wait for our room. Chris advised that our room was not ready but he could check to see if others were available - he found us an amazing room on the 33rd floor overlooking the ocean. (We had booked for a mountain view room- a fabulous upgrade!)
Breakfast was included in our booking and the staff there were amazing. On our second morning we were greeted by name.
Exceptional staff, fantastic location and an amazing stay.

Room Tip: Ocean view, higher up and away from the lifts
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review, March 18, 2013
Aloha,

Thank you for the review. From reading all your kind remarks we will assume the one star rating was an operational error and not the actual rating you intended. We are pleased that you enjoyed your stay with us and we hope to serve you again in the future.

Mahalo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Waikiki Resort & Spa

Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#22 Romantic Hotel in Honolulu
#23 Family Hotel in Honolulu
#36 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Waikiki Resort & Spa 4*
Number of rooms: 1229
Official Description (provided by the hotel):
Surround yourself with the magnificence and beauty of Hawaii at Hyatt Regency Waikiki Beach Resort and Spa. Our welcoming Waikiki hotel offers the ultimate combination of personalized service, outstanding amenities and a perfect location close to all that embodies our island. Stroll to such landmarks as Diamond Head, Honolulu Zoo and the Waikiki Aquarium from our spectacular setting fronting Waikiki Beach ... more   less 
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Also Known As:
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Honolulu
Hyatt Honolulu
Hyatt Regency Waikiki Resort & Spa Hawaii/Honolulu

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