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Aston Waikiki Beach Tower: Traveler Reviews

4.0 of 5
2470 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Aston Waikiki Beach Tower
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632 reviews from our community

Traveler rating
    419
    168
    26
    12
    7
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Families
372
 
Couples
75
 
Solo
4
 
Business
8
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Seattle, Washington
1 review
4 helpful votes 4 helpful votes
“Overrated”
2 of 5 stars Reviewed November 13, 2012

I stayed at a condo in Maui last year for a week and it was wonderful, so I expected the similar experience at Aston Beach Tower. After spent a week here, I found that the Aston has almost nothing comparable, not even close. If Aston is a 4-star hotel/condo, the Maui one would be a 7-star (and it was cheaper than Aston)!

This is basically an apartment building - there is a tiny tiny lobby, bedroom-size reception, no bar, no restaurant, a 500 sqft swimming pool that nobody uses, a pool table covered by dust. The room was good, kitchen was well equipped (but again, not comparable with the Maui one). The view would be great if you live above 17 floor (that passes the Aston circle in front of it) and your view isn't partially blocked by your neighbour.

The location is the only thing I feel good about it - it is a street away from waikiki beach (which is always super crowded). It is also on the KalaKaua ave, which is full of high-end shops and restaurants. So you will have plenty of things to do if you are bored about beaches.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
Ask Yi Y about Aston Waikiki Beach Tower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
banyan96815, General Manager at Aston Waikiki Beach Tower, responded to this review
November 27, 2012
Aloha!

And Mahalo to this guest for staying with us and for taking the time to share their experience with us. I was really sorry to see that they found their experience to be less than what they expected as we have received many, many positive reviews about our location, spacious suites, wonderful ocean views and most importantly our warm and friendly staff. My only wish is that they would have shared their thoughts with us during their stay so that we could have reviewed what options were available to them.

I sincerely hope we have the opportunity of hosting these guests again in the future as I'm sure their thoughts and experiences will be changed once they return. Until then, here's wishing them much continued success and great health!

Aloha and Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
66 helpful votes 66 helpful votes
“Brilliant location, amazing views”
4 of 5 stars Reviewed November 13, 2012

I stayed here in October 2012 with 3 friends for one week. Hotel location is perfect with amazing views of Diamond Head, Waikiki Beach and Honolulu city. All staff were friendly and helpful and the porters amazing (mahalo again guys for helping with all shopping).

We were kindly upgraded to the penthouse on the 37th floor (mahalo again!) which was fantastic and the additional space certainly helped with unpacking and sorting our shopping. Once again the views are amazing. My only concern was I'm not sure where the photo that Aston Waikiki Beach Tower uses for promotional matieral is because it wasn't the penthouse we were staying in so I'm sure it wouldn't have been the 2 bedroom apartment we originally booked. WIFI was included though the signal was not always strong; having 2 bathrooms was excellent as was having a kitchen, in room laundry, multiple airconditioning systems with separate controls, valet parking and watching the Friday night fireworks from the balcony.

There are plenty of affordable restaurants and takeaway places nearby, Waikiki beach directly opposite and a short walk into the bustling part of Honolulu. I would stay here again and have already recommended it to friends travelling to Hawaii.

Room Tip: If within budget book a room with ocean views.
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merlin076
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“stayed in condo #1903”
5 of 5 stars Reviewed November 13, 2012

My Husband, myself and our three 20+year old children stayed in this Condo for 1 week and just loved it, in fact we found it hard to drag ourselves away from the wonderful view. Sitting on the balcony with a cleansing alcoholic beverage of choice was a favourite past time for us all. View is simply breath taking. Paul met us at the Condo and was very helpful with tips on things to do and places to eat. We did have a small issue with the washing machine and Paul came straight over within an hour of ringing him and had it repaired. The last night we were there was the night there was a Tsunami warning in Waikiki and Paul even called us to see if we were alright and to reassure us everything would be fine. I would find it hard to stay anywhere else if we returned to Waikiki.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Great location, great service”
5 of 5 stars Reviewed October 28, 2012

Our family of five stayed in a Premium Oceanfront apartment during late September early October. Part way through our stay we were upgraded to a Penthouse, which was essentially the same as the room we had, but on a slightly higher floor.
The location of this property is fantastic. We were right across the road from the beach - took us about 3 minutes from our apartment to the sand. Friends were staying at the very luxurious (and pricey) Sheraton up the road. The Sheraton is actually on the beach but because that property is so enormous it took them considerably longer to make it from their room to the sand (proving that more expensive is not necessarily better at least as far as location is concerned!)
The Beach Tower is also well situated as far as shopping and restaurants go. Everything you need is right outside your door.
The first room we had was lovely - very spacious and clean, the beds were comfy and it had everything we needed. the furniture wasn't exactly modern, but it was all in good repair and comfortable so this was no problem. The view was absolutely spectacular.
The service was excellent. Housekeeping staff were friendly and efficient and even came in the evening to offer turndown if desired. My husband hired a couple of surfboards for the week, which staff happily stored for him. Each morning the porters/valets would retrieve his board so all he had to do was carry it across the road and he was set for the day.
There was one slight hiccup during our stay but we were very happy with the way the hotel handled this situation. The apartment above ours was being renovated during our stay. One morning we were woken by loud banging noises. My husband complained to management and the problem as swiftly taken care of. Workers were told to stop (as it was 8-30 in the morning and they were not supposed to make noise until after 10) and then we were offered an upgrade to a different room. We ended up in one of the Penthouse suites, which was essentially the same as the room we had been in but on a higher floor and with "nicer" furnishings.
We were very happy with this solution. The staff moved all our belongings for us and were very apologetic about the inconvenience (which, I have to say, was minimal!)
We were very happy with our stay at Aston Waikiki Beach tower and would definitely stay there again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Lisa66 about Aston Waikiki Beach Tower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
“Pampered at the Beach”
4 of 5 stars Reviewed October 27, 2012

We are in a two bedroom unit - a master suite and a second room with two twin beds. We had checked beforehand and learned that the hotel will push the two twins together to make a king. They placed a foam pad in the crack between the two beds and over the crack. We are sleeping very comfortably and using the other bathroom that is just outside our bedroom door.
The room has a great kitchen with granite counters and nice appliances. There is a pass-through window between the kitchen and the lanai for convenient dining outside.
On the ninth floor, we have a great view straight out at the ocean and beach. Being lower, we also have the round tower to our right, but it's not too bad. For more money you can be on a higher floor and look over the round tower. It just wasn't a big deal to us.
Service has been prompt and very courteous. Towel requests, paper products, IT support, and other items have been delivered very quickly. Turn-down service each evening includes a chocolate treat. Complimentary valet parking is helpful if you have a car, which we do. Car delivery has been very prompt.
The location is just across the street from the beach. Easy access to beach rentals and water sports instruction. Right next door to Eggs and Things (great breakfasts!). Right at the end of the strip for great shopping and restaurants. You can find less expensive places to stay, but nothing of this quality for the money. We'll happily return on another trip.

Room Tip: If you want an unobstructed ocean view, get a room above the round tower. Rooms below it are still h...
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 7 more reviews by Ed-Idaho-USA for Honolulu
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston Waikiki Beach Tower

Also Known As:
Aston Waikiki Beach Tower Hotel Honolulu
Aston Waikiki Beach Tower Hotel
Resortquest Waikiki Beach Tower
Resortquest Waikiki Beach
Waikiki Beach Tower
Aston Waikiki
Aston Waikiki Beach Tower Hawaii/Honolulu
Address: 2470 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Beach Business Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Honolulu
#4 Family Hotels in Honolulu
#4 On the Beach Hotels in Honolulu
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
One of Waikiki's most luxurious condominium resorts, Aston Waikiki Beach Tower provides the perfect combination of condominium living and exclusive hotel-quality service. Conveniently located near the center of Waikiki's main stretch, the hotel offers easy access to an eclectic mix of shopping, dining, activities and exciting nightlife. The resort is also just steps away from a wide variety of ocean activities from surfing to snorkeling and parasailing to sunset cruises. ... more   less 
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