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“Perfect location and perfect for large families” 4 of 5 stars
Review of Aston Waikiki Beach Tower

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Aston Waikiki Beach Tower
4.0 of 5 Resort   |   2470 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)   |  
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15% OFF FALL TRAVEL
Ranked #10 of 82 Hotels in Honolulu
Robina, Australia
Top Contributor
74 reviews 74 reviews
47 hotel reviews
Reviews in 42 cities Reviews in 42 cities
110 helpful votes 110 helpful votes
“Perfect location and perfect for large families”
4 of 5 stars Reviewed January 6, 2012

We recently stayed at the Beach Tower on 2 occasions (en route to and from Canada).
As a family of 6, our choices in Waikiki were limited if we wanted an apartment close to the beach, so we are SO thankful that the Beach Tower exists!
I do not need to elaborate much, as most of the prior reviews are accurate - the views (from the higher floors at least) are the most amazing I have ever experienced in many trips to Waikiki, and the location ideal. Being just across from the beach it was so easy to come and go as we pleased, our teens could head up to the room while we stayed on the beach with the younger ones, and you could even watch your older kids surfing from our balcony!
On our first stay our apartment was very well equipped (our second stay not as good, less kitchen equipment, pans not big enough for a large family etc) but on both occasions the beds were very comfortable, the apartments were quiet and we were exceptionally happy with our stay.
A suggested improvement - There is a large frosted glass partition next to the front door of every apartment - overnight it lets a LOT of light in from the outside hall lights which made sleeping for those on the sofa-bed difficult - resulting in us having to stack a tower 7 foot high of sofa cushions next to the glass to block the light out!)
But next trip to Oahu, we already know where we will be staying :-)

Room Tip: We preferred the layout to the 04 room compared with 02 - larger and more storage space.
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  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
banyan96815, General Manager at Aston Waikiki Beach Tower, responded to this review, January 10, 2012
Aloha!

I would like to begin by saying MAHALO to these guests for staying with us and for taking time to share their Waikiki experiences with us.

I was really pleased to see they found our views to be "most amazing" and our location right across from famous Waikiki Beach to their liking(remember, just "39" steps away from our entrance). I was also pleased to see they found our suites to be comfortable for a family of six and a quiet haven when returning from the day's activities.

MAHALO again to these guests for staying with us and I sincerely hope we have the opportunity of hosting them and all of you in the future!

ALOHA!
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748 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Salem, OR
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2012

Our family of four adults and 2 children spent a wonderful week in our own "apartment" with an ocean view. The room was just like the pictures. Since this was listed as a condo, I wasn't sure what soaps and such would be provided. The Aston did provide everything we needed like shampoo, dish soap, laundry soap and daily maid service. The staff was very helpful and seemed to enjoy thier jobs. Unfortunately we had a sick child during the night. We called for extra towels and a housekeeper showed up prepared to to whatever cleaning would be needed. This was over and above what I would expect.
The location was perfect also. Waikiki is all walkable. Going across the street to the beach was no problem, even with our inflatable rafts. There were lots of others doing the same. The beach got crowded during Christmas. This is a great place to stay if you need 2 bedrooms.
Our only cons were wireless internet did not work from our room. And there was no mention of any free breakfast. I hate to admit we did get breakfast from the McDonald's next to the Aston. But we just had to try Spam, rice and eggs breakfast. Only in Hawaii!

Room Tip: Definately splurge for ocean view. The 16th floor does not have a view of Diamond Head because of s...
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 4, 2012

For our latest trip to Oahu we considered not staying here.....but kept talking about the service and the free parking and that it felt like our home away from home. As usual, the valets were amazing. Within a day or so, they knew our car and would go and get it as we approached the desk. They were also very helpful when it came to loading and unloading the car.

The front desk staff were great, too. They offered us a super upgrade at an amazing price but we were unable to take it this time.

We've always found the rooms well cared for and while some people have made note of the decor, we come for the huge rooms and gorgeous views of Waikiki beach.

Room Tip: The room numbers tell you the quality of the view the 02s and 03s are the Ocean Front rooms.
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  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
banyan96815, General Manager at Aston Waikiki Beach Tower, responded to this review, January 10, 2012
Aloha!

MAHALO to these guests for their continued support of the Aston Waikiki Beach Tower and for taking the time to share their latest experiences with us.

I was really pleased to hear that our personalized service convinced them to stay with us for the 4th time as our managers and staff really try their very best to ensure that each and every guest experience is the best it can be. I will also be sure to share their positive comments with our Valets(our "ambassadors of aloha") and Guest Service Agents as I know they will be pleased to hear from them.

MAHALO once again to these repeat guests for staying with us and I sincerely hope we have the opportunity of hosting them and all of you in the near future!

ALOHA!
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Vancouver, Canada
Top Contributor
89 reviews 89 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 2, 2012

The people here really care about great customer experience. The suite that we had felt like a second home and was spacious. Housekeeping kept everything spotless. Luggage porter was helpful with suggestions ranging from car rentals, restaurants and shopping. Front desk was quick and efficient. Location was right across from Waikiki beach, shopping and restaurants. All in all a great experience and would definitely come back, better than a hotel.

Room Tip: Ocean side would give you a great view. We were here on New Year's eve and saw the fireworks fr...
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  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisiana
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 26, 2011

My family stayed at the Aston Waikiki Beach Tower December 12 - 15, 2011 in a 3-bedroom, oceanview accommodation. The rooms were clean and comfortable although a bit worn. The kitchen was well stocked with dishes, pots, pans and the like. The location cannot be beat and is within walking distance of all Waikiki has to offer - beach, shopping, entertainment and any kind of restaurant experience one can desire. All staff (desk, housekeeping and valet parking) were incredible helpful and friendly.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 19, 2011

Our stay at the Aston Waikiki Beach Tower was alright. The location and view (even from the 12th floor where we stayed) is excellent. You can cross the road and are right on the famous Waikiki Beach. The two bedroom room that we had was spacious, clean and well furnished. It was great also to have our own washing facilities and two bathrooms.
The only drawback for me staying here was the service we received. On many occasions we were overlooked or ignored to make way for other guests who were spending more than us. One particular incident we were unimpressed with was our phoning down to concierge to ask them to call a taxi for us, only to be told that where we wanted to go was only a ten minute walk away and that we would be better off walking than waiting for a taxi. We realised the short way but had spent the whole day touring and were extremely tired. Also, when asking for specific directions to shops or attractions, we were told either vague or inaccurate information.
It was disappointing that the service was the let down for us, as we were extremely happy with a room and everything else about the beach tower.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
banyan96815, General Manager at Aston Waikiki Beach Tower, responded to this review, January 3, 2012
Aloha!

And MAHALO to these guests for staying with us and for taking the time to share their vacation experiences with us.

I was really happy to see that they found our location to be ideal however I was very disappointed to learn that one of our guest service agents was less than helpful in assisting them with their transportation needs. We normally receive very good comments about our staff and I will be meeting with our Guest Services Manager to review this situation. I am also very sorry that this guest was not able to experience what our other guests have come to enjoy and that's our own brand of the "aloha spirit".

MAHALO once again to these guests for staying with us and I sincerely hope we have the opportunity of hosting them and all of you in the future.

ALOHA!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 11, 2011

I am inevitably disappointed when I go on holiday as the reality never quite lives up the expectations, however, I can say that the Waikiki Beach Tower was an absolute exception to this rule.

We were upgraded to a deluxe oceanfront room without requesting an upgrade, which was nice after a long and tiring flight from Australia. We had paid for an oceanview room, but this was needed to be seen to be believed. Beautiful blue water and more or less perfect weather for our stay.

The location is awesome as it is right across from the beach, and right in the thick of things.

The staff are friendly and genuine and the whole experience had quite a personal vibe. Special shout out to the concierge staff who were always happy to help out.

Admittedly we did not cook much at the hotel as there were so many options on our doorstep, although we always had breakfast in and used the fridge for storing lunch supplies. and the odd beverage or two.

We are now at the Honua Kai in Maui and I am seriously missing the Aston! We will be back, probably with my in laws to take advantage of the two bedroom option!

Mahalo!

Room Tip: Ocean view is definitely worth it!
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  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston Waikiki Beach Tower

Address: 2470 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Honolulu
#6 Luxury Hotel in Honolulu
#8 Family Hotel in Honolulu
#10 Top resorts Hotel in Honolulu
#23 Romantic Hotel in Honolulu
#27 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Aston Waikiki Beach Tower 4*
Official Description (provided by the hotel):
One of Waikiki's most luxurious condominium resorts, Aston Waikiki Beach Tower provides the perfect combination of condominium living and exclusive hotel-quality service. Conveniently located near the center of Waikiki's main stretch, the hotel offers easy access to an eclectic mix of shopping, dining, activities and exciting nightlife. The resort is also just steps away from a wide variety of ocean activities from surfing to snorkeling and parasailing to sunset cruises. ... more   less 
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Also Known As:
Aston Waikiki Beach Tower Hotel Honolulu
Resortquest Waikiki Beach Tower
Waikiki Beach Tower
Aston Waikiki Beach Tower Hawaii/Honolulu

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