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Hilton Grand Vacations Suites at Hilton Hawaiian Village
3.5 of 5 Hotel   |   2003 Kalia Road, Honolulu, Oahu, HI 96815   |  
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Ranked #39 of 82 Hotels in Honolulu
Minneapolis, Minnesota
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Excellent”
5 of 5 stars Reviewed February 15, 2014

Great location in Honolulu! Easy to walk around the City; there were trolley's's but we didn't use them. A few too many kids for my liking but the facilities were great! Fireworks on Friday and Saturday night were very nice and free!

Room Tip: We were on the street side but noise was not a issue, could see the ocean from the corner of the ba...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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812 reviews from our community

Traveler rating
    336
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    110
    53
    33
See reviews for
416
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Calgary, Canada
1 review
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed February 6, 2014

I stayed at this resort over christmas and new years. My wife was 8 months pregnant at the time, we had to switch rooms and asked if there was somewhere we could store our stuff until our room was ready or if we could have a early check-in. There answer was a simple NO. We decided to go to the outdoor pool until our room was ready. We had all our personnel belongings with us at the pool, watch, credit cards money iPods camera etc in a backpack. After sting in my pool chair and not even being there for 15 minutes someone had snuck up behind us and stolen our bag right from under our chair while we were sitting there. Security came and took a statement and brought us to the hotel manager on duty. We had roughly 15,000.00 worth of stuff stolen and the managers only response was a story of when he went to thailand and had his passport stolen. He had no concern of what just happened at his hotel to us and did not offer us any help whatsoever. I asked him how he would like me to pay from our stay now that my credit cards were stolen, his ran to the desk and made sure to put through the charges before my card was cancelled. I will never stay at any hilton hotel again. the fact is no one at their hotel cared about what happened or tried to even help us.

  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, Manager at Hilton Grand Vacations Suites at Hilton Hawaiian Village, responded to this review, February 18, 2014
We are sorry to hear that your items were stolen while you had them with you at the pool. We do have signs posted around all the pool areas advising guests to please pay attention to their valuables and belongings should they bring them inside the pool area. We are disappointed to hear that you were told there were no places to store your items as you could have checked them with our bell stand if necessary. We are also concerned that you felt the manager who assisted you showed indifference to your situation. We assume the reason why your card was charged quickly was to ensure that you would have accommodations to stay in. Regardless, we will review you comments with our resort management team for coaching and development opportunities. Thank you for sharing your feedback with us as it helps us in our efforts to continuously improve in providing better service to our guests.

Steve Stoyanow
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala,FL, United States
1 review
4 of 5 stars Reviewed February 6, 2014

The location of the property is VERY good and has most everything you would need on property. Property is very good for a family or a couple. You will find it a little pricey but its HI. You can use it as a base to go anywhere on the island

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Grand Vacations

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Beaverton
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 5, 2014

We just completed our 5th stay at the Hilton Hawaiian Village and have already booked our return visit for October. We love the on-site variety of facilities and activities and we love the Waikiki location. We've rented a car twice (one day rental both times) to drive around the island. Otherwise, we walk and use the local bus to get around Honolulu and Waikiki. We geocache around Honolulu and so get to see areas that are not typical tourist spots. After a day of adventuring, we happily return to the HHV, which is starting to feel like a second home. Can't wait to go back!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waipahu
2 reviews
5 of 5 stars Reviewed February 4, 2014

Our family spent the weekend to celebrate my daughter's birthday with some of her friends. We had a excellent stay with the friendly service and large rooms to spread out. The kitchen was great for meals and the hotel was right next to the pool and beach. Lots to do and not enough time to do it. Planning our next stay already.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Grand Vacations

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmond, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

Stayed in the studio and had a great view of the ocean. The room was very nice and clean. Beds were comfortable. First time using our timeshare and we were very pleased. Wish they had a bar or restaurant down stairs but it is close to several bars and restaurants. The parking is pretty pricey but that was expected.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Grand Vacations

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherman Oaks, CA
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 28, 2014

Can't wait to go back! Have wanted to stay at Hilton Hawaiian Village since first seeing it more than 10 years ago. Booked a room at the resort and upgraded it to a one bedroom condo for a week. We were put in the Grand Waikikian which is part of the Hilton Grand Vacations Suites.
We were given the traditional Hawaiian flower lei greeting at reception. Check in was fast and easy. Hilton has an arrangement with Charley's Taxi so it was a $29.00 flat rate from the airport. The condo was clean, spacious, with a kitchen, washer and dryer. Upon arrival we were told which day housekeeping would come into the condo. I liked not having to get out of the room everyday for housekeeping. Additional housekeeping was available with a phone call if needed. Liked being able to have breakfast in the condo and snacks in the kitchen.
Only negative thing I have to say about the condo was that the pillows were absolutely the worst I have ever had in any hotel. They were flat beyond saving. Asked for pillows that had some loft to them and were told there weren't any. Next time I'll try to bring my own pillow.
Did not rent a car. Parking rates are very high at the resort. Public transportation was a bargain and we were able to go where we wanted on The Bus.
There is enough to do at Hilton Hawaiian Village that you don't even have to leave the resort.
We took a sunset cocktail cruise on the Spirit of Aloha catamaran. The crew was great and they did not spare the alcohol in the drinks.
We liked the resort and our stay so much that we hope to go back before the end of the year. Will definitely book a condo again.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Grand Vacations Suites at Hilton Hawaiian Village

Address: 2003 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Honolulu
#19 On the Beach Hotel in Honolulu
#35 Romantic Hotel in Honolulu
#35 Business Hotel in Honolulu
#37 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Grand Vacations Suites at Hilton Hawaiian Village 3.5*
Official Description (provided by the hotel):
When staying at the Hilton Grand Vacations Suites at Hilton Hawaiian Village®, you'll have access to the Village's spectacular amenities, including an exercise facility to maintain your workout routine, over 20 restaurants and lounges, complimentary shows and live events, first-class shopping and a wide variety of activities the whole family will enjoy. Hilton Grand Vacations Suites at Hilton Hawaiian Village® offers studios, one and two bedroom suites. ... more   less 
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Also Known As:
Hilton Grand Vacations Club At Hilton Hawaiian Village Hotel Honolulu
Hilton Hotel Honolulu
Hilton Grand Vacations Club Honolulu
Hilton Honolulu
Honolulu Hilton
Hawaiian Hilton Village
Hilton Grand Vacations Suites At Hilton Hawaiian Village Hawaii/Honolulu

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