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“I was very satisfied with the hotel and the staff!” 5 of 5 stars
Review of White Sands Hotel

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White Sands Hotel
2.5 of 5 Hotel   |   431 Nohonani St., Honolulu, Oahu, HI 96815 (Formerly Celebrity Resorts Waikiki)   |  
Hotel amenities
Ranked #55 of 82 Hotels in Honolulu
Ismaning
1 review
“I was very satisfied with the hotel and the staff!”
5 of 5 stars Reviewed March 10, 2014 via mobile

Nice Hotel, very good value for the money. Staff reallY fantastic, if you go to Honolulu stay there!!! Very close to the beach, many channels to choose on TV, awesome pool! Free Wifi! Nothing else to say, strongly recommended! Go there u won't regret it!
Daniel

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review, March 23, 2014
Aloha Daniel 1607,

Thank you for taking the time to write about your experiences with us on Tripadvisor. We truly value your feedback. It is helpful to have your feedback so that we continue to strive to improve the quality of your stay at our property.

I am very glad to hear that you mentioned our hotel is nice, good value, nice pool and you will highly recommend this place.

I am also very pleased to hear that you complimented on our staff who were fantastic. I will recognize their efforts in providing good services to our valued guests.

When you plan on your next Hawaii vacation, please feel free to contact me. I will update you about the hotel and the Hawaii events. Again, thank you for choosing White Sands for your hospitality needs.

Fond Mahalo
Lendy Ma
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
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    66
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
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English first
Victoria, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 8, 2014

We enjoyed our two weeks at this cosy hotel with exceptional caring staff. Uncrowded pool, lounge chairs under palm trees and the sound of the waterfall made it very special. Do we plan to stay there again -- you bet!

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review, March 24, 2014
Aloha Lorna,

Thank you for taking the time to write about your experiences with us on Tripadvisor. We at Aqua White Sands greatly value your feedback. I am so glad to hear that you complimented on our caring staff. And you liked our pool area, waterfall. You also mentioned that you would come back again.

When you plan your next trip to the paradise, please feel free to contact me . I will update you about the Hawaii events.

Your comments are very important to us and will be used to improve our service. Please join us again.

Fond Mahalo
Lendy Ma
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 7, 2014

We stayed at the White Sands for 1 week in February 2014. This hotel is excellent value. The location is great - a 5 minute walk from a super swimming beach on Waikiki, minutes from shops, restaurants and public transit. And the staff is wonderful - friendly, helpful, well-informed. The hotel has a very cozy vibe, not "mass produced". The wing we stayed in was quite dated (about early 80s, I would say) but it did the job and at any rate, it was immaculately clean. The bed was comfortable and kitchenette adequately stocked with plates, etc. Could've used a teapot...
Our only complaints were that they were a bit chintzy on shower soap (we ran out the last day) and although we always hung our towels to indicate we'd use again (green), most days they were changed.
We would stay there again.
Sharon Moren

Room Tip: Stay in the newer section (front desk building).
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review, March 25, 2014
Aloha Sharoncina,

Thank you for posting your review on Tripadvisor. We greatly value your feedback.

I am so happy to hear that you complimented on our friendly, helpful staff. And you liked our comfortable bed and kitchenette. You enjoyed our excellent value and you mentioned that you would stay here again.

We appreciate your time in sharing your comments, and we look forward to accommodating you again in the near future.

Fond Mahalo
Lendy Ma
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 6, 2014

We spent almost one week in Honolulu in this hotel and there is nothing to complain about.
Actually we mainly used to hotel just for night sleep as whole day we were out on trips. Anyway we stayed in clean room with basicaly equiped kitchen, noisy air-condition and bathroom. Beside this the hotel has a great location - walk distance to Waikiki beach, or to shopping streets.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
124 reviews 124 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed March 5, 2014

well this property is quite a contradiction. it is only 3 floors in 3 buildings surrounding a plush landscape, "lava rock" waterfall and lovely pool. There is no elevator, no room service, no bar, no restaurant, no fitness center & the units themselves are old and faded. U have a kitchen with coffeepot, microwave, small refrig., stove top and pots/place settings for 4.They are slowly getting upgrades from their recent affiliation with aqua and lite hotels. To me it is my home away from home when we r in waikiki. Christianne and Christine know where to go, do and get everything or they will find out. u are part of the family from the 1st visit and after a few times it is hard to know we r not family. this was our 3rd time. last year we were here in feb and there were 5 units of us in the same places as last year. we all like the rooms we have for different reasons but it is just 1 big family, even among the guests. In the early part of the year it is the Canadians and northern states of the us that you will meet the most going south for winter. In July it is the Aussies or Kiwis running north. In sept/oct it is an interesting blend. This is not the least bit fancy but it is down home hospitality that overcomes all it's shortcomings. In a sea of concrete and steel you will find the oasis of the white sands, with it's friendly, affordable atmosphere. It's best assets are the great pool, koi pond under the waterfall, quiet grounds, cooking facitiies and top notch staff. we will be back in July and Oct this year. There r things that could be improved but for me I go back for the ohana welcome and peaceful grounds, It is 3 blocks to the beach and just 1/2 block to shops and restaurants.

Room Tip: Pay the extra for the pool view rooms, they are quieter than the city view cheaper rooms, over looki...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 25, 2014

No elevators , bathroom , rooms small and very old ! you can hear the noise from the next room and the hall !
Well you get what you pay for ! :(
The personnel is the only great about the place , very nice and ready to help you with anything!

Room Tip: nothing to say !
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  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review, March 1, 2014
Aloha JosieM140,

Thank you for taking the time to write your experiences. I’d like to extend my sincerest apologies to you for your unpleasant experiences encountered at our hotel. I want to thank you for your comments. I am sorry to hear that we did not achieve your expectations.

I am glad that you complimented on our staff and I will acknowledge and recognize their efforts.

We at White Sands Hotel apologize for any inconvenience that you may have had while you were staying with us. I hope that your next holiday in Hawaii will not stop you from using one of our other Aqua properties. We do have Boutique and Elite hotels which are very nice. If I can be of any assistance, please do not hesitate to contact me.

Fond Mahalo
Lendy Ma
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 14, 2014

The staff here knows everybody with many repeat guests. The location is just a few blocks from the beach. The rooms are in need of a makeover but it is a good value for a few days in Hawaii. The staff is the difference.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review, February 25, 2014
Aloha RoundTheWorldStop,

Mahalo for taking the time to write about your experiences with us on Tripadvisor. We at White Sands Hotel greatly value your feedback.

I am glad to hear that you complimented on our staff who knew all repeat guests. And I am pleased to hear that you felt our property has a good location and you enjoyed our “good value”. We will continue to offer reasonable and affordable rates to our Valued guests.

You are right, we need a makeover. We already installed the flat screen TV and new lobby tiles. I will bring this up to the management and we will include your suggestions to our future upgrade project.

When you plan on your next Hawaii vacation, please feel free to contact me and I will update you about the hotel and the Hawaii events. Again, thank you for choosing White Sands for your hospitality needs.

Fond Mahalo
Lendy Ma
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about White Sands Hotel

Address: 431 Nohonani St., Honolulu, Oahu, HI 96815 (Formerly Celebrity Resorts Waikiki)
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Swimming Pool
Hotel Style:
#21 Business Hotel in Honolulu
#44 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — White Sands Hotel 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
This quaint low-rise hotel is your home away from home located just 1 1/2 blocks to Waikiki Beach, less than a block to shopping, dining and the best Waikiki activities. The lovely central courtyard features a swimming pool with sundeck and barbeque grill. All rooms offer lanai/balconies open to city or pool views and most rooms include kitchenette facilities with stove-top, microwave and refrigerator. With our convenience fee for all stays beginning August 1, 2014, White Sands Hotel allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, and Local & Toll-Free Calls. Come experience quintessential Hawaiian hospitality! ... more   less 
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Also Known As:
White Sands Hotel Hawaii/Honolulu

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