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“perfect lodging!” 5 of 5 stars
Review of Waikiki Marina Resort at the Ilikai

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Waikiki Marina Resort at the Ilikai
3.5 of 5 Condominium   |   1777 Ala Moana Blvd Suite #212, (take elevator to the second floor), Honolulu, Oahu, HI 96815   |  
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Certificate of Excellence 2014
GreenLeadersSilver level
New Mexico
Top Contributor
59 reviews 59 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
“perfect lodging!”
5 of 5 stars Reviewed May 3, 2014

the unit and location were perfect! right next to a beach walk, overlooking the marina and with a great little gentle lagoon for swimming right there! perfect for children,yes! the biggest issue was finding where to check in on arrival, as it is not clearly marked. you must enter through the Ilikai Hotel and GO TO THE SECOND FLOOR TO THE SHELL VACATION OFFICE. otherwise a great hotel unit, with lanai and full kitchen. my grandson loved the pool, which unfortunately was closed the second day of our stay, which was our last day on Oahu. We got up extra early in order to use it, and he was devastated. apparently they did have a sign posted some where beforehand, but we did not notice it. if they had personally told us when we checked in it would have been appreciated. (actually, they should have noted this making the reservation as the pool was an important reason for my choice) but I would definitely stay here again- the sleep was wonderfully quiet even though we faced the busy main street of downtown Waikiki ( and I have serious sleep issues). it was walking distance to anything you could want.

Room Tip: rooms on the back would have a better view over the marina and beach or pool
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, May 4, 2014
Awesome news that we provided a perfectly great vacation experience for you and your family. Sorry you had trouble finding our 2nd floor location in the heavily mixed-use Ilikai building. We try our best to publicize this important fact though we are restricted in signage options. Being footsteps from the beach and the award-winning Duke Kahanamoku Lagoon is a real benefit to our guests. We apologize that the association did not provide us with enough advance notice of the necessary pool maintenance in order to contact you prior to arrival. Hearing that you are a light sleeper and were able to rest quietly and comfortably on our city side is good to hear. The vast majority of our limited 123 unit inventory faces Ala Moana Boulevard (a main artery to Waikiki). We sure appreciate your candid comments as well as your 5 star rating.

Kind Regards,
Barrett Winning
Resort Manager
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751 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Tucson, AZ
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 2, 2014

We stayed here for a week with a group of 16. Although this isn't the most elegant hotel in Waikiki, it fit our needs exactly and my rating is for the combination of cost, location, and features. Having the kitchen was wonderful: we made breakfast each day for our group and saved lots of money. We didn't need daily maid service, but every day, after the trip to the beach, we called for clean towels and they were there in an instant. Although the hotel front desk was snobby and very unpleasant, the Shell/Wyndham office was extremely friendly and helpful. The concierge was quick to help my wife set up a trip to see the palaces. Our room faced inland, but the view of Ala Moana Road at night was lovely. All my students and their parents felt comfortable, safe, and relaxed. It's only a couple blocks from the Ala Moana Mall, very close to several good restaurants (I especially recommend Goofy), and about five minutes to the beach. I would definitely recommend the Ilikai to anyone wanting a good room, without the cost of high luxury.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, May 4, 2014
So glad we exceeded your expectations in regards to cost, location & features for your group of sixteen persons. The full kitchen offering definitely is a money-saver and I agree that our City Views are delightful. We apologize that our neigboring staff at the Ilikai Hotel were less than pleasant, I will share your feedback with their manager. Thank you for choosing our property for your comfortable and safe home away from home, we look forward to hosting your next visit.

A Hui Hou,
Barrett Winning
Resort Manager
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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 1, 2014

My husband and I stayed at the marina resort at the Ilikai for 7 days. The bed we stayed in was super comfortable and spacious! It was a studio in the 4th floor. The room has a refrigerator, microwave, and oven with kitchen utensils. Nothing to complain about. If you're coming here as a couple the room is not romantic if you know what I mean. The concierge, Michael if I remember correctly, was the best! Checking in was easy and the staff was very friendly and helpful. It's an easy walk to the beach and lagoon area.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, May 2, 2014
Thank you for your recent review of your flawless 7 day stay. Glad to hear you found our vacation ownership resort to be comfortable and clean. Mahalo for praising our helpful staff and prime location. We hope you will come back and visit us again very soon.

Island Regards,
Barrett Winning
Resort Manager
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Manila, Philippines
1 review
5 of 5 stars Reviewed April 24, 2014

My adult family of six occupied three rooms at the Waikiki Marina Resort at the Ilikai last week and we thoroughly enjoyed our stay. The Shell Vacations staff in Suite 212 were pleasant and efficient, The well-appointed rooms were large and clean--pretty much as depicted in the photos on the resort's website The property's location was excellent--close enough to be within comfortable walking distance to all Waikiki-area activities but far enough so that you do not have the crush of people outside your hotel.

I noticed that stops for the city bus, Waikiki Trolley and tour buses were conveniently located in front of the hotel. Also, the Hilton Hawaiian Village lagoon is very accessible by foot, as are the Village's shops and restaurants. The Friday night fireworks at the Hilton were only a two-minute walk away.

We chose to take rooms on a higher floor (21st floor) with a view of the city rather than partial ocean view rooms on a lower floor (3rd floor), which unfortunately, also provided a view of the roof of what I think was the hotel's bar and grill.

We had a minivan so parking was an extra USD28 per day, which turned out to be a competitive rate. Valet parking only but with unlimited in and out. The valet staff was efficient and I never had to wait more than two minutes for my car.

The fact that the Ilikai is a 50-year old property was an initial cause of concern when I booked our stay. It turned out not to be a problem as the property has been well-maintained and its age has become part of its charm. The rooms have been renovated and the appliances, while not state-of-the-art, are of recent vintage. I was reading a post which suggested a TV upgrade. No problem with our TVs, which were sleek flat-screen models (not that we watched a lot of TV).

I would not hesitate to stay again at the Waikiki Marina Resort at the Ilikai on a future trip.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, April 24, 2014
Greetings from the Waikiki Marina Resort at the Ilikai. It is fantastic to hear that your family thoroughly enjoyed their stay with us. I am glad that all three of your spacious studios were comfortable and in great condition. Our staff truly embodies the spirit of aloha and is genuinely able to provide impeccable hospitality during our office hours of 7am-11pm. I must agree our convenient location is superior to others in Waikiki. I'm glad our valet vendor took great care of your vehicle and that you found their prices to be reasonable. We hope to serve you again.

Best Regards,
Barrett Winning
Resort Manager
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Telluride, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 14, 2014

This is a selection of rooms in the Ilikai that have been converted to 1 room studio condos. They are roomy and clean. Of course there is going to be street noise. These rooms are located right over the top of ala moana boulevard and noise should be expected. Full size kitchen appliances. Right near a bus and trolley stop....
Walk to ala Moana mall. Expensive and not competitive, but it's a nice place to spend while in Paradise !

  • Stayed April 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, April 14, 2014
Hello from Honolulu! Thank you for your 5 star review. We are thrilled to hear you found our full kitchen studios to be spacious and tidy. Overlooking Ala Moana Boulevard does come with mild traffic noise but our convenient location makes up for it. Looking forward to your next stay!

With Aloha,
Barrett Winning
Resort Manager
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2014

Great location, just steps away from the beach and just a short walk to great food and shopping. The staff always provides 5 star service especially John and Rowley. Rooms have great ocean view and have a nice kitchen for your cooking needs. Love waking up in the morning and enjoying some fresh papaya and some hot green tea. Can't wait till my next visit in September!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, March 26, 2014
Greetings from Waikiki! It is rewarding to hear that you had another great vacation experience with us. Glad to hear you were provided with consistently phenomenal service. With a plethora of shopping, dining and beaches within walking distance, our property fits the bill as an excellent home away from home while traveling to paradise. See you in September!

Regards,

Barrett Winning
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, WA
1 review
5 of 5 stars Reviewed March 25, 2014

We just returned from our stay in Waikiki and at the Waikiki Resort. While the staff at the Ilikai Hotel (where the Waikiki Resort Hotel is housed) was AWFUL and I hope you never have to deal with them during your stay, the Waikiki Resort staff and stay was the most amazing part of our trip. I traveled with my father and 7 year old daughter and 3 year old daughter. The location was great because it is located right at the end/or beginning of the Waikiki strip and right next to the Hilton so you're not so caught up in the 'party scene' as in the middle of Downtown Waikiki but you have the benefit of being a 3 minute walk from the Hilton Lagoon for fireworks on Friday night, paddleboard rentals or just swimming with your kids. The room needs a TV upgrade but if you're sticking around your room and upset about the TV in downtown Hawaii, that's pretty sad. We barely turned it on. The balcony is huge and whether you have a somewhat beach view (no Waikiki Resort room has a direct view of the ocean, but really, whether you have an indirect view of the water or a downtown view, the rooms and views are great.

The staff was wonderful. They stand every time you enter the front desk suite and truly do everything possible to make your stay perfect. The kitchenettes are very handy as well.

The couch pull out was a bit noisy but very comfortable and they did provide a mattress topper on request at no charge.

I'd highly encourage a stay at the Marina Resort and if we're lucky enough to return to Honolulu, we'll definitely be staying at this Hotel again!!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, March 25, 2014
Aloha from the Waikiki Marina Resort at the Ilikai. It sounds like your family had a vacation of a lifetime at our resort. Our less chaotic side of Waikiki locale and friendly, guest-oriented staff cannot be beat. We are pleased to be completing the installation of flat panel TVs in all of our suites by year end. Thank you for choosing us and we look forward to welcoming you again.

Yours Truly,
Barrett Winning
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waikiki Marina Resort at the Ilikai

Address: 1777 Ala Moana Blvd Suite #212, (take elevator to the second floor), Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 47 Specialty Lodging in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waikiki Marina Resort at the Ilikai 3.5*
Number of rooms: 123
Official Description (provided by the hotel):
Discover your own paradise at the highly rated Waikiki Marina Resort at the Ilikai, which provides the perfect setting for your next Hawaiian getaway. Here you'll find spacious and beautifully appointed 500 sq ft City View studio suite accommodations with fully equipped kitchens, private furnished balconies, a swimming pool, day spa, onsite restaurants, 24/7 fitness center, various shops and most importantly NO RESORT FEES. Impeccable service and warm island hospitality is provided at the second floor registration office for Shell Vacations. Fronting the Ala Wai Yacht Harbor, the eco-concious vacation ownership resort is adjacent to award-winning Duke Kahanamoku lagoon and beach park. An easy stroll to Waikiki Beach where the sparkling blue waters of the Pacific Ocean lap the soft sand. Stay here for all the comforts of home and realize a better way to vacation. ... more   less 
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Also Known As:
Waikiki Marina Hotel Honolulu
Hotel Waikiki Marina
Waikiki Marina Honolulu
Aqua Marina Hotel
Waikiki Marina Resort At The Ilikai Hawaii/Honolulu

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