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“Ok but no honeymoon code” 3 of 5 stars
Review of Luana Waikiki Hotel & Suites

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Luana Waikiki Hotel & Suites
3.5 of 5 Hotel   |   2045 Kalakaua Avenue, Honolulu, Oahu, HI 96815   |  
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Ranked #11 of 82 Hotels in Honolulu
Certificate of Excellence 2014
Toronto
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
“Ok but no honeymoon code”
3 of 5 stars Reviewed September 28, 2008

We chose this hotel specifically because the online description said to quote a particular code if we wanted a honeymoon upgrade. When we checked in, we asked about the code and were informed that there was no such thing. When we complained, we were told that perhaps the code was useful at one of the other Outrigger locations. Upsides included cleanliness, full kitchen, good value; downsides (aside from no honeymoon code) included lots of street noise for the city or mountain view room we had and the parking isn't free. The parking garage is also narrow and the exit onto a busy street is tricky, so beware if you are bringing a large vehicle. Overall, I probably would stay here again but I am kind of annoyed that the honeymoon upgrade was not available as advertized.

  • Liked — clean rooms with full kitchen
  • Disliked — advertised upgrades that did not exist
  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,139 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (332)
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English first
Brooklyn, NY
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 28, 2008

This was my first trip to Hawaii and the Outrigger Luana was a great hotel/condo. I booked a city view with kitchenette. All the kitchen amenities you could ask for. Very nice pool with cabanas if the sun gets to be too much. They even have a barbeque area if you feel like getting some fresh fish from the market (highly recommended). The staff is very friendly and accommodating, still allowing me access to the garage and a shower room 8 hours after I checked out. The $18/day for parking is a little steep, but if you want to get out and explore life beyond Waikiki, it is great to have this hotel at the beginning of the main strip. Their Tour Desk was not open (probably because I went off season), but the front desk put me in touch with the tour desks at the other Outriggers in Waikiki, who were happy to make arrangements. The beach is only a five minute walk away, so why anyone would pay upwards of another $100/night to be right on the beach is beyond me!

  • Liked — Location
  • Disliked — Parking Fee
  • Stayed September 2008, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 2, 2008

My husband and I stayed at the Luana for 3 nights, prior to a cruise to the other Hawaiian Islands. Everything went like clockwork. We liked our room, the view was nice, check-in went very smoothly,and I'd stay there again in a heartbeat. It's a few blocks from the International Market Place, and a short walk to a beach, but not really far from anywhere. I would recommend it. We booked with United Vacations and it was their choice for us to stay there.

  • Liked — That's hard to say... it was all 'best'.
  • Disliked — Nothing to like least, so I'd have to say the location is a little less than ideal.. would be ncer to be right on the beach. Not a big deal, though.
  • Stayed August 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaska
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 17, 2008

Very impressed with this hotel. I attended a 4 day training class and trip was paid for by the company. The class was relatively easy and left me AMPLE time to enjoy this hotel and other sights. I was on the seventh floor, with a view overlooking the main strip (ala moana blvd) and had a great partial view of the ocean and Waikiki from the balcony. Two queen size beds, which if I dig deep, would be my only complaint; I found the bed to be too soft. BUT this is minor! Room was very clean, with sink and seperate bathroom with sink as well. It had a small refridgerator and service was sublime! John the night clerk recommended a most excellent pub when I arrived late in the evening (The Yard House, 130 beers on tap!) Tired and a little razzzeled from Honolulu's slightly confusing maze of streets, John knew the look and instantly recommended the place. Outstanding!
Service was well maintained on all levels! The hotel front is located right on the Ala Moana and within easy reach of everything you want...shopping during the day, nightlife, and Waikiki is but a couple blocks. Not directly on the beach, but who cares...outstanding facility!
Another person who attended the class had a slightly different room on the 6th floor, with king bed, and overlooking the park (no ocean view). He did however have a two burner stove and microwave in the room, which mine did not. But I did not care, I enjoyed some fabulous food at other places.

Parking is available; however I am not sure if they charge for this or not. As I said, company paid the bill. I had G2 parking with my own slot assigned. My companion had G1 parking and did not have a specific spot assigned. He did try to park within G2 one night, but received a notice not to park there again, only on G1. So G2 may cost more to park.
And if you like Ribs, Tony Roma's is a block up the street on the opposite side and a good Thai Restaurant, Keos is located directly across. 'nuff said, enjoyed my time at Waikiki! Brilliant hotel!

  • Liked — room
  • Disliked — tv (sound was interupted constantly, no signal, cable issues)
  • Stayed August 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 5, 2008

Just returned from our second stay at the Outrigger Luana. Once again our stay was fantastic. We have stayed at several other hotels in Waikiki in the past but the Luana is the best - it is ideally situated in Waikiki within walking distance of the best shopping and restaurants, it provides lovely units which are well kept and very clean, and importantly all the staff are friendly and helpful. We requested the same 1 bedroom unit as we had had the previous year and they obliged – not only that but as it was a special anniversary for us they left a small bottle of champagne and a card for us on our arrival.

We also traveled with a friend, it was their first time in Hawaii – they rented a studio with kitchen and they loved the hotel as well. We all can’t wait to go back.

We would recommend this condo-hotel to anyone looking for more than just a hotel room in Waikiki – having kitchen facilities can be very useful even if you don’t want to use them everyday.

  • Liked — Friendly Atmosphere
  • Disliked — Nothing
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 18, 2008

This was our first visit back to Oahu since 1975. A lot has changed. We booked a week at the Luana. It was everything the other travellers had wrote. Check in was easy and friendly. We had a corner room on the 5th floor. The view thru the kitchen window of the Derussy Park was gorgeous as was the city view from the balcony. The unit was spotless. Daily maid service was excellent. The pool was great. However, non-swimmers will not like it as there is not much of a shallow end. The best part was the location. Easy walking distances to the beach, the Marketplace and shopping at the Ala Moana shopping centre. The only negative was the air conditioner. It was a bit noisy, so we just shut it off just before we went to bed. Overall, we enjoyed our stay and would return next time we visit Waikiki.

  • Liked — location
  • Disliked — noisy air conditioner
  • Stayed June 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foster City, California USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2008

This was our third stay at The Outrigger Luana Waikiki, and it just keeps getting better. This 16 story "CondoHotel" is sparkling clean, reasonably priced, and wonderfully staffed with helpful people. Rooms are good sized, attractive, well provisioned (many have full kitchens with glassware, cutlery, tableware, etc.), and have beautiful views.

The Outrigger Luana Waikiki is located adjacent to the only large park left in Waikiki, and is within a short walking distance of the best shopping and famous Waikiki Beach.

Definitely a little known gem in this ever expanding city. As my lovely wife says, "This is the only way to visit Waikiki!"

  • Liked — Location and staff
  • Disliked — Nothing
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Luana Waikiki Hotel & Suites

Address: 2045 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Honolulu
#7 Business Hotel in Honolulu
#10 Romantic Hotel in Honolulu
#13 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Luana Waikiki Hotel & Suites 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Overlooking serene Fort DeRussy Park, Luana Waikiki Hotel & Suites is a boutique hotel located just a short stroll to Waikiki Beach, world-class shopping, and international dining at the Waikiki Gateway. Choose from a variety of exceptionally comfortable accommodations with Hawaiian style decor, including studios with kitchenettes and spacious ocean view suites with full kitchens. Take advantage of our yoga in the park at 8am on tues, thur, sat & sun, cool folding & cruise bikes to explore Oahu, and beach chairs & towels. Come see what sets the Luana Waikiki Hotel & Suites apart from other Waikiki hotels! With our hospitality fee for all stays beginning September 1, 2014, Luana Waikiki Hotel & Suites allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and Manager's Wine & Cheese Reception on Mon, Wed & Friday from 5p-6p . You'll also enjoy the heated swimming pool,BBQ area & fitness center. ... more   less 
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Also Known As:
Outrigger Luana Waikiki Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Hotel Luana Waikiki
Outrigger Honolulu
Honolulu Outrigger
Luana Waikiki Hotel & Suites Hawaii/Honolulu

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