My mom and I booked our weeklong trip 8 months in advance. We got there and they told us that they were overbooked and were gonna send us to a different hotel with an upgrade. They paid for the cab and sent us to the ghetto, there was a homeless man sleeping at the door of the new hotel. I was not happy, alongside our room was not even ready. Two hours later we made it back to the Luana, they upgraded us from a studio to a one bedroom partial ocean for the trouble. That was nice.
The room was very nice and the beds super comfy, I slept on the pull out sofa bed and surprisingly it was comfy as well. They also have free wifi in the rooms and a free inroom safe that ended up being used more than I thought. The rooms are very spacious and provided a lot of room.
Complaints: I am under 5ft tall and the shower head hit me in the chest, it was so short and not adjustable. They give you one coffee bag per day which is enough for one cup of coffee and they charge you for extra. Also, our sliding glass door to the lanai was extremely hard to open and didnt lock.
All in all, I would probably stay here again, it is very conveniently located, you are in the middle of waikiki so you can walk easily to the mall, beach, fort derussy, pink trolley, etc. Also, they have the most delicious water in the lobby all day long with fresh fruits inside and they have a snack around 2pm.
P.S. they set up travel for us (by our request) to the outlet mall, dont ever go there it is a waste of time and money, there is only a handful of stores.

We stated here in our first trip to Hawaii with a view of running the Honolulu Marathon. The hotel rooms are bested aimed at travellers seeking independence as you get a kitchenette rather than a fully serviced hotel. This was perfect for us. The hotel is situated in Waikiki and near Ala Moana, with full restaurants and shops nearby. I'd stay here again.

This was just your basic hotel room, with a kitchenette- which is actually somewhat difficult to find in Honolulu without spending a fortune. It was clean, and the kitchenette does save some money on food, though it's hard to store/cook a real meal with just a 2 burner stovetop and a mini-fridge. Still, I thought the value was good for the location and the level of hotel.

Staff was extremely friendly, and checking in and out were a breeze. They put a very small hold on my card for incidentals, much less than I was expecting (it was either $20 or $25). Beds were very comfortable. Partial Ocean View room gave a very nice view of the ocean and the park. And the cafe downstairs had good coffee and breakfast, at prices that are about average for the area. I would stay here again.

I have stayed here three times over the last couple of years and absolutely love it. Close to both Waikiki and Ala Moana, and a lovely short walk through Fort Derussy Park to beach. The staff are friendly and helpful. Can't imagine I would stay in any other hotel in Waikiki.