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“Really Big Hotel - At the end of the beaten path” 4 of 5 stars
Review of Hilton Waikiki Beach

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Hilton Waikiki Beach
4.0 of 5 Hotel   |   2500 Kuhio Avenue, Honolulu, Oahu, HI 96815   |  
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Ranked #22 of 82 Hotels in Honolulu
Certificate of Excellence 2014
Washington DC, District of Columbia
Top Contributor
353 reviews 353 reviews
38 hotel reviews
Reviews in 80 cities Reviews in 80 cities
98 helpful votes 98 helpful votes
“Really Big Hotel - At the end of the beaten path”
4 of 5 stars Reviewed November 13, 2012

Hilton Waikiki is a lovely hotel, but there are better options on Waikiki and much better options on Oahu. The resturants are good and the beach is lovely, but the hotels at the other end of the Waikiki offer better views and more entertainment options nearby. We've never been disappointed when we've stayed at this Hilton and the value is very good for a beach front property on Waikiki.

Room Tip: The view is worth the extra money. Look for upgrades.
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,641 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (603)
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English first
Brisbane, Queensland, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 10, 2012 via mobile

we stayed here last minute due to better price than our other booking. the only let down was the very tiny balconies with no privacy. we got free breakfast which was great and was a 24hour restaurant as one morning we needed to leave at 5.30am so it was very convinient. even after we checked out they gave us a room for an hour to freshen up before our flights. it is a block away from the beach,but we were busy doing activities that it didnt really matter. nice favilities and good price for waikiki.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 9, 2012

I stayed at this Hilton-Prince Kuhio for a family trip (all adults). Our higher floor had great views of the beach from our balcony, and mountains/city/beach from our floor's lobby. The concierge there is awesome for planning excursions and the food at their 24-hr restaurant was affordable and yummy. There were free apples and water in lobby, outdoor pool and a gift shop. The room was okay and included a little fridge. They let us check out late at 1pm and even offer an hour in a room after 3pm your day of check out...we went to beach then came back to shower before heading to airport. Most importantly, the hotel is only a couple blocks (3min walk) from beach and main strip.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sydney, Australia
Top Contributor
58 reviews 58 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 8, 2012

Overall the Customer Service at this hotel was the highlight of our stay! Upon initial check-in, we were advised that they were unaware we were even staying and they had no booking for us as our holiday company hadn't booked, and passed on our details to them. The agent then asked if I had our booking confirmation, and as I only had it via email she even escorted me to the back office so I could use their computers to print it out for them. Once they had this it was all smooth sailing! She promptly made a booking for us in the hotels own system and arranged for the hotel to bill my holiday company and then proceeded to check us in at 8am, which was 7hrs before normal check-in time!
After check-in we proceeded to our room and were a little surprised! As our booking hadn't been properly arranged the hotel didn't have any Executive king rooms available so we had to be given a Double room instead. We had been advised of this at check-in, however as there were two beds in the room it was extremely cramped and looked overly small. Later that afternoon we asked reception if they had any king rooms available now after people had checked out, explained what had happened without booking, and the front desk duty managed upgraded us to an Executive King Suite on the top floor of the hotel!
If I was rating this hotel based on a standard executive room, I’d have to say I wouldn’t bother staying here. The rooms are small, cramped, and are pretty much standard rooms that other chains offer for cheaper! On another down side the executive lounge is beyond bad! The breakfast on offer each morning in the lounge was dismal to say the least, the seating was nowhere near adequate for the number of people staying, and as it’s located below ground level the views are non-existent! However basing our stay on the Suite room, the hotel is amazing! The suite was extremely spacious, well set out and very clean. If you are planning on booking a suite I would give the Hilton a try, however if you are just after a standard room I’d look elsewhere!

Room Tip: Go for a high level room wit ocean views. Stay away from mountain views as these are on the opposite...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 8, 2012

Hotel is well-situated at the south end of Waikiki beach. Pool on the 10th floor gets chilly in the afternoon. 2-block walk to the beach is short and easy. Beds are on the soft side, linens are very nice. Renting a car at this location is a good idea as it is not close to central Waikiki. However, beware of horrendous valet only parking rates ($25/day). Weekly parking is available next door at the Banyan.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 8, 2012

The hotel is overpriced just like any other hotel on Waikiki. The hotel was neat and clean but that's about it.

The balconies are simply tiny, arguably the tiniest on Waikiki.
The room coffee is terrible probably to make the guests purchase it at the Mac24/7 cafe in the lobby. Tried the restaurant dinner once and never returned because of poor quality of the food and the funny smell of the place.
The pool and the pool area are simply too small for a such a big hotel. Also, you constantly need to move around because of the moving shadow from the building.
The hotel charges almost $20 to view some movies and $10/day to use WiFi in the room. So many guests are using the free WiFi in the lobby.
The hotel also charged us an extra $40 and never bothered to explain this fee.

Highly unlikely we will be back.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Top Contributor
99 reviews 99 reviews
90 hotel reviews
Reviews in 68 cities Reviews in 68 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed November 8, 2012

I just spent the weekend here and had a fantastic stay. Was fortunate to have been assigned a room on a high floor overlooking the ocean! Rooms are contemporary and tastefully furnished. All the standard, high-quality Hilton furnishings. I'm not sure about a prior poster's complaint that the room was small. Mine had a king bed and a chaise with plenty of room to spare. The property was clean and efficient for such a large place. The only downside is that the lounge for breakfast was pretty average. I'd definitely consider staying here again.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Waikiki Beach

Address: 2500 Kuhio Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Honolulu
#11 Business Hotel in Honolulu
#13 Romantic Hotel in Honolulu
#19 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Waikiki Beach 4*
Number of rooms: 601
Official Description (provided by the hotel):
Hilton Waikiki Beach Hotel, featuring NO resort fee, is located in the heart of Waikiki, is just steps from Waikiki Beach. This property is a blend of modern, understated elegance combined with true Hawaiian character. Hotel is 100% smoke-free and offers valet-only parking as part of its top tier service. Our world-famous restaurant, MAC 24-7 features modern American cooking influenced by fresh local ingredients, 24 hours a day, 7 days a week. Nightly live music in our lobby bar. ... more   less 
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Also Known As:
Hilton Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Honolulu
Prince Kuhio
Honolulu Hilton
Radisson Waikiki Prince Kuhio
Hilton Waikiki Beach Hawaii/Honolulu

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