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“Great Food, Poor Service!” 3 of 5 stars
Review of Il Lupino Trattoria & Wine Bar

Il Lupino Trattoria & Wine Bar
2233 B-180a Kalakaua Ave, Suite 110, Royal Hawaiian Center, Bldg. B, Level 1, Honolulu, Oahu, HI 96815
808-922-3400
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Ranked #320 of 1,913 restaurants in Honolulu
Price range: $31 - $50
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Dining style: Casual Elegant
Cross street: Seaside Avenue
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Great Food, Poor Service!”
3 of 5 stars Reviewed January 8, 2013 via mobile

Great Italian food! We had stratichiella entree to share which needed a few more tomatoes and it would have been great. Cocktails were yum. Octopus salad was delicious and the spinach gnocchi melt in your mouth. Service was really poor. Had to wait for a table for 2 while there was at least 3 empty tables. The hostess forgot to give us meus and napkins (same thing happened to the table behind us) and my husband had to fetch our drinks from the bar due some miscommunication between the hostess & the waiters. Our waiter behaved in an awkward and strange manner. We were also charged for 3 cocktails when we only had 2. This same strange waiter challenged us when we questioned the mistake. Hopefully you get better service when you dine at Il Lupino!

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339 reviews from our community

67% Recommend
    122
    107
    57
    26
    27
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Texas
Top Contributor
124 reviews 124 reviews
75 restaurant reviews
Reviews in 44 cities Reviews in 44 cities
57 helpful votes 57 helpful votes
“Great food. Great service. Tucked away off the hectic street of Waikiki”
4 of 5 stars Reviewed January 4, 2013

My husband and our two teenagers (aged 14 and 19) tried this restaurant despite the mixed reviews I read about this place. We were warmly greeted and seated by the hostess. The service was good and attentive. For appetizers, we had the calamari, a meatball appetizer consisting of pork, veal and beef. I tried the meatball, which was the size of a softball, and loved it. All 4 of us shared the meatball appetizer. We also had the stratiacella(?) which I didnt care for(this was the only thing I wasn't crazy about). The stringed mozzarella was in a cole slaw type sauce. For entrees we had Mahi Mahi, chicken polenta, rib eye and veal scallopine. Everything was excellently prepared. The desserts were all tasteful from the apple tart to the berries with gelato. Will definitely visit again.

  • Visited January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Waipahu, Hawaii
Contributor
12 reviews 12 reviews
9 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Go someplace else if you can!”
2 of 5 stars Reviewed January 2, 2013

This is my second time eating here and the service is awful. The food was not that great and the value is a disgrace. I had the New Year's set menu which I choose the Beef Capriccio (way to small for the price), the wild mushroom risotto (the risotto was hard), and a champagne glee dessert (the only good thing that came out). The server was not sure who ordered what item, I would have expected this when paying $100 a person. Also, we had the 5 salumi and 5 cheeses of which came after our main dish was served. There are better places in Waikiki to go, try Taormina if you want good Italian worth your dollar in food!

  • Visited December 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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Senior Contributor
29 reviews 29 reviews
22 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Great dinner!”
4 of 5 stars Reviewed January 1, 2013 via mobile

We only spent 2 nights in Honolulu and was trying to get into Wolfgang's for happy hour, as it was recommended by a friend, but the wait was over an hour, so decided to try Il Lupino and was not disappointed. The wait staff was very friendly and made great recommendations for us. The food was very good and was priced about the same as other restaurants in Hawaii (expensive). I would highly recommend Il Lupino for great food and good service.

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San Juan, Puerto Rico
Top Contributor
125 reviews 125 reviews
79 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
68 helpful votes 68 helpful votes
“$9.00 for a bottle of water!”
3 of 5 stars Reviewed December 31, 2012 via mobile

Ok, Waikiki and Hawaii in general is expensive, but please! Nine dollars for a liter of water? The food was decent, and although our initial server was a tad on the odd side, our second waiter, Miguel from Mexico was super friendly and very efficient. Overall I'd give the place 3.5 stars. There are better values in Waikiki...

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