We were treated like Royalty at the Modern Honolulu. Nikko Sibilia (conference service manager) took the utmost care of us upon arrival and during our stay. Due to an error in our reservation in no due part of the Modern Honolulu, we were stranded since the hotel at the time was 97% full. Nikko came to our rescue! He was able to find us a room for our entire stay! He was always there to make sure that our needs were met. We felt secure that he was around to answer any questions we had. We feel so fortunate to have made a new friend in Nikko. We will definitely return to the Modern Honolulu because of him and definitely refer others to consider staying there. The valet, bellmen and front desk staff were helpful and welcoming. The lobby bar had the best local talent. If you decide to stay there, ask for Nikko and tell him the Maui Girls Sanoe and Leila said Hi! By the way, try their coconut mojito! Yummmooo!