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“Fabulous hotel providing service that exceeded all expectations” 5 of 5 stars
Review of The Modern Honolulu

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The Modern Honolulu
4.5 of 5 Hotel   |   1775 Ala Moana Boulevard, Honolulu, Oahu, HI 96815   |  
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Ranked #2 of 82 Hotels in Honolulu
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous hotel providing service that exceeded all expectations”
5 of 5 stars Reviewed July 3, 2013

The Modern is just far enough not be overwhelmed with masses of tourists yet just close enough to have beach front access & a short walk to the most amazing outside mall, Ala Moana Shopping Centre. The pool is everything you see on the website - deck chairs and day beds surround a small yet inviting pool and we enjoyed cocktails and snacks here almost daily. Service is fabulous, everyone is always smiling, friendly and wishing to make your stay a satisfying one. Cannot speak more highly of this hotel. Thank you for a great stay & we will be back!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,414 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (862)
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Paris
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 2, 2013

I stayed for 10 days at the Modern Hotel at the end of June and it was just amazing.

We had an ocean view room which was just great as we had a view of the pools at the hotel, the lagoon at the Hilton Village then onto the ocean. On Friday night they have a fireworks display from the beach, which we were able to see from either our room or from the pool deck.

The staff at the hotel were just so wonderful I could not begin to tell you how they went beyond all expectations. If there was a issue they were very open to hear what it was and then get it sorted with a smile and apology. The knowledge of the island and local restaurants is just fantastic. Also the little things they did before I arrived was incredible.

The food was excellent as well. They had local artists singing both around the pool and in the Study who were really good.

I would absolutely recommend this hotel to anyone going to Honolulu. They are situated a 5 minute walk to the Ala Monana shopping mall and a 10 - 15 minute walk or 3 minute bus ride into Waikiki shops.

Room Tip: I would recommend getting a Ocean View room.
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 1, 2013

I travel to Oahu every 4-6 weeks or so for work and have stayed in many properties over the past 3 years. That being said, I discovered the Modern about 2 years ago and have not strayed ever since. The property is gorgeous, the staff wonderful and the location ("off the strip") allows for quite the relaxing environment regardless of if you're there for work or for play. The Study bar has some of the best staff on the island, the valets are beyond helpful and fantastic not to mention all of the other staff throughout the hotel that will make your experience special.

Room Tip: Partial Ocean View is quite delightful...especially if you get to face pool-side for great people wa...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westworth Village
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 1, 2013

We were moving to Oahu and stayed at The Modern Honolulu until our new home was ready to move into. We had a great time at this hotel, and were very well taken care of! We had great service here but I must name a few people in particular. Kathrin at the front desk is amazing and can take care of any military needs. If you hang out at the pool, ask to sit in Olivia's section, she is fabulous. And when you order room service, ask for Vincent. He will bend over backwards to keep you happy! Vincent is fast, fun to talk to and is very knowledgable about the area. You won't regret staying here.

Room Tip: The ocean view is worth the cost.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 29, 2013

Only stayed one night, but definitely will be staying there again. The service was absolutely superb and the hotel is is breathtaking. My wife attended a bridal shower at the adult pool and enjoyed every bit of it. Upon check-in you are greeted and taken care of until you leave. The room was spacious and beautiful. Everything is up to date and the hotel definitely lives by its name--modern. The one and only suggestion is to get a room as high as possible. We stayed on the fourth floor and there was a wedding on a Tuesday night...I felt like we were a guest at the wedding as you can hear every single thing. The club tends to be loud as well, so your best bet is a higher floor to avoid the noise. Definitely the best hotel in Waikiki. It is not on the beach but you can walk a few hundred yards to it.

Room Tip: The higher floor the better.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMHmgr, Rory C, Guest Experience Manager at The Modern Honolulu, responded to this review, July 1, 2013
Aloha PRFlyer26,

I’m very pleased that we were able to make a wonderful impression on your one night stay with us. Thank you for highlighting our sleek and stylish rooms and your service experience from our dedicated team members. At THE MODERN HONOLULU, we take great pride in ensuring that all guests are able to enjoy themselves by the uncommon Hawaiian experience we’re able to provide through embodying the essence of Aloha in our customer service and distinct features of our hotel that are uncommon to our competitors. Mahalo for your excellent review! Please come back and visit us soon!

A hui hou, (until we meet again)

Rory Cosma
Guest Experience Manager
THE MODERN HONOLULU
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2013

I have no complaint about my stay from beginning to end.
The staff is amazing, and I meant every single one of them. They are very friendly and helpful. The concierge is certainly knowledgeable about the island and they've done nothing but accommodating my every needs.
If you decide to trust me and stay at this wonderful hotel, check out the bar at night.
It's called The Study and the bartender is fabulous, best cocktail I've ever tasted.
If you doubt my over-positive comment, go ahead and try other pplaces, but you'll regret.
I, myself, stayed my last night at Prince, another hotel nearby, due to some last minute change of plan. And they were nowhere near the Modern

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2013

Modern Honolulu Hotel is by far the best hotel in Waikiki. I have traveled all over Asia and accustom to 5-star treatment throughout all Asia. Over the decades the U.S. has lost its "service" attitude and it is rare to find a hotel that treats each person like a VIP. Well, you will certainly find it at the Modern Honolulu. As you drive up and enter the Modern Honolulu, you will be greeted with a 5-star attitude, real lemonade and a cold hand towel as you begin your check-in process. The front desk staff personalize your the check-in process and make you feel like you are a VIP. The valet staff will take care of all your bags, park your car (if you have one), and when you are ready to drive out somewhere, the valet staff will quickly get your car and have a bottle(s) of water in the cup holder(s). Since discovering the Modern Honolulu two years ago with eight stays to date, I do not want to stay at any other hotel in Waikiki.

The rooms are super up-to-date, look new, and the bathrooms are solid with great amenities. The overall feel of the room makes you want to stay there all day -- well in Waikiki -- better go to the beach. Lastly, the rooms are turned at 7:00 pm and lights dimmed.

**NOTE** the cheese burger is outstanding and the morning coffee stays out until 9:30 am.

Modern Honolulu is my favorite hotel in Waikiki. The staff is extremely professional and will accommodate your requests. If you are a courteous guest and return a nice attitude, most likely you will be upgraded.

Room Tip: All rooms are great
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Modern Honolulu

Address: 1775 Ala Moana Boulevard, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Honolulu
#2 Family Hotel in Honolulu
#2 Luxury Hotel in Honolulu
#4 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Modern Honolulu 4.5*
Number of rooms: 353
Official Description (provided by the hotel):
THE MODERN HONOLULU introduces cosmopolitan chic for leisure and business pursuits in Hawaii. We deftly combine sexy and sophisticated in everything we do. Every element is original; authentic or custom-designed to enhance your experience. Gourmet pleasures, vibrant nightlife, intimate pool settings, exhilarating spa treatments and all that Oahu has to offer - luxury shopping, beaches, nature - blend to create a feeling of progressive luxury, as refined as it is relaxed. We invite you to make the most of every moment with us. ... more   less 
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Also Known As:
The Modern Honolulu Hotel Honolulu
The Modern Honolulu Hawaii

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