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“Modern, Comfortable and Warm Smiles” 5 of 5 stars
Review of The Modern Honolulu

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The Modern Honolulu
4.5 of 5 Hotel   |   1775 Ala Moana Boulevard, Honolulu, Oahu, HI 96815   |  
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Ranked #2 of 82 Hotels in Honolulu
Certificate of Excellence
1 review
“Modern, Comfortable and Warm Smiles”
5 of 5 stars Reviewed May 10, 2013

The Modern Honolulu gives you a feeling that you are the at the coolest swankiest hotel on the block without taking away the personal touches of a simple warm smile and great customer service from any and all staff for the valet to front desk to the bartenders to servers. Makes me wonder how is EVERYONE this nice? The pool is small, but very comfortable. It does not get crowded. The rooms have a modern minimalistic feel and clean. My only complaint about the room is that it can be a bit loud if you are in a room near the elevator and just over the nighhtclub. Guest services would come in in the evenings to turnout the bed and set us up with complimentary water, which is a nice touch. The valet guys are super friendly, too. It is on the pricier side, but it is in Waikiki with convenient access to beach, food and shopping.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,427 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (867)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 9, 2013 via mobile

Everything is just perfect for this hotel. Chic, modern and hip. After a smooth check-in, I got a welcome email right away with instructions on how to request almost everything through their arrive website. You can request to have your room serviced at a specific time, have the valet get your car ready, request coffee machine, kettle, iPad, iPod, additional coffee/tea/shampoo/lotions... Almost anything you can think of to make your stay more enjoyable. Top notch service and attention to details IMO.

Room is modern, spotless and spacious. Our room has partial ocean view and it was already very nice. Would defintly want to slurge a bit and get an ocean view room next time.
Very comfortable bed and well thought out design. I especially love the soft linen headboard - very comfortable for half-lying on bed watching tv. I'm very picky when it comes to hotel room and I have to say The Modern lives up to my expectation.

Pool is very nice too. Not huge but very quiet and relaxing. Many empty poolside bed with no kids running around yelling. Beautiful view over the water. Location is a bit on the outskirt of waikiki thus much less noisy. We rent a car so not a big problem for us. There's also alamoana beach and lagoon beach close by and they are less crowded than Waikiki beach. Would definitly want to go back again.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMHmgr, Rory C, Guest Experience Manager at The Modern Honolulu, responded to this review, May 18, 2013
Aloha Claire W,

Thank you for your lovely review on our hotel. I’m glad that you enjoyed the top notch service from our team members, our spacious guest rooms and the amenity request form you received via email. We’re continuously striving to be unique, uncommon and exceptional in the services we’re able to provide our guests. I’m pleased that you had a great stay and would like to visit again, should you be in Honolulu. We certainly look forward to welcoming you back to our MODERN Paradise.

A hui hou, (until we meet again)

Rory Cosma
Guest Experience Manager
The MODERN HONOLULU
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 9, 2013

This hotel is VERY stylish, but with a great, laid back attitude. The room was a good size with a great view, all the staff were helpful and friendly and the pool, bar and restaurants all shared the same ultra modern, ultra cool attitude. Fantastic place!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 8, 2013

4.5 / 5

The rooms were spacious and airy, very clean and well-kept, the bed and linens were very comfortable. Sheets felt smooth and silky and the towels were white and fluffy. It was a great nights sleep and felt awesome coming back to each day. Amenities included daily refill of water bottles but they only had a cooler in the room so if you needed something really cold, you'd have to request a fridge to be brought up. The bathrooms were also great apart from the water pressure which wasn't very strong but still serviceable.

The two pools in the property were perfect for lounging and the beach is easily accessible through a walk way. At first I was hesitant not booking a beachfront property, but then I realized that there are other beaches in O'ahu that I much rather prefer than Waikiki. The hotel offers valet parking and best of all good rates for car rentals (better than if we got them directly from the rental company). They also have a complimentary GPS that they lend out (subject to availability)

From Thursday - Saturday they have a club within the property that might be distracting for some, we were in the 9th floor and could barely hear it. However if you're up for going out, I believe a room key will get you VIP access to the club (can't attest from personally experience but that's what was said).

All in all we had a really great stay. I already miss walking into the inviting lobby with the signature scent and complimentary morning coffee. Till next time...

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 8, 2013

I'm trying to understand the hype with this hotel. It's beautiful, clean, neat, the staff is friendly but the rates seem insane for what you get...which is very little.

I like good staff but at this point I think every hotel - even the Motel 6 - should appreciate the importance of good staff. I enjoyed the rooms but they were cookie cutter, contemporary rooms in a cookie cutter hotel. The pool area was nice but again, not extraordinary. For all the hype surrounding the opening of this hotel a short time ago I would have thought there would be more to it. What I received is any hotel, on any corner or other prime location in Miami... I was not impressed.

  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMHmgr, Rory C, Guest Experience Manager at The Modern Honolulu, responded to this review, May 18, 2013
Aloha HelloGorJess,

Thank you for your review on our hotel. I’d like to extend sincere apologies for not being able to exceed your expectations during your stay. It is our hope that our guest rooms, unique pool experience and sleek hotel ambiance allow our guests to find something that appeals to their desire for tranquility and romantic time as well as having fun with friends. Unfortunately, we did not meet this standard during your stay, but will certainly utilize your review as an excellent learning tool to improve.

Mahalo, (thank you)

Rory Cosma
Guest Experience Manager
The MODERN HONOLULU
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 8, 2013

My wife and I stayed here as part of our honeymoon last year and thoroughly enjoyed the hotel. The room was fantastic, comfortable bed, very clean and plenty of room. We had a partial view of the ocean which was actually quite good, looking out over the swimming pool of the hotel next door.
The food was very tasty and the staff were extremely helpful. We had some issues with a couple of bookings and the concierge and other staff were fantastic in helping us get them sorted out.
Also, the restaurant downstairs, while very pricey, has fantastic sushi and sashimi.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
1 review
5 of 5 stars Reviewed May 7, 2013

Although not located in down down honolulu (but walking distance, 10 mins), this is one of the best hotels I have ever stayed. The staffs were extremely friendly, attentive and helpful. Rooms were nice and Modern :) Amenities were well maintained. Overall, great experience!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMHmgr, Rory C, Guest Experience Manager at The Modern Honolulu, responded to this review, May 17, 2013
Aloha Danny B,

Mahalo for your review on our sleek boutique hotel. It’s great to read that you had an awesome stay. I’m pleased you enjoyed our friendly team members, nice rooms and great amenities. It certainly has been a pleasure assisting you during your vacation. Thank you again for your wonderful review!! We look forward to welcoming you back to MODERN paradise.

A hui hou, (until we meet again)

Rory Cosma
Guest Experience Manager
The MODERN HONOLULU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Modern Honolulu

Address: 1775 Ala Moana Boulevard, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Honolulu
#2 Luxury Hotel in Honolulu
#2 Family Hotel in Honolulu
#3 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Modern Honolulu 4.5*
Number of rooms: 353
Official Description (provided by the hotel):
THE MODERN HONOLULU introduces cosmopolitan chic for leisure and business pursuits in Hawaii. We deftly combine sexy and sophisticated in everything we do. Every element is original; authentic or custom-designed to enhance your experience. Gourmet pleasures, vibrant nightlife, intimate pool settings, exhilarating spa treatments and all that Oahu has to offer - luxury shopping, beaches, nature - blend to create a feeling of progressive luxury, as refined as it is relaxed. We invite you to make the most of every moment with us. ... more   less 
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Also Known As:
The Modern Honolulu Hotel Honolulu
The Modern Honolulu Hawaii

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