Nothing was too much trouble for the staff, front desk people were wonderful. The rooms are attractive and great place to relax. Would love to give this 5 stars but we found it was a young peoples hotel. Pool loungers, room beds and seating are all very low, we coped ok with it, (we were celebrating our 40th wedding anniversary, but if you have any knee or hip problems you probably should go somewhere else. That aside we really enjoyed our stay. Its in a great location, by the marina, about 10 minutes walk from Ala Moana shopping centre and the buses and trolley buses stop around the corner. Several restaurants and cafes, convenience store and MacDonalds are 1 minute from the entrance.