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“Good family option for Honolulu” 4 of 5 stars
Review of Trump International Hotel Waikiki Beach Walk

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Trump International Hotel Waikiki Beach Walk
5.0 of 5 Hotel   |   223 Saratoga Road, Honolulu, Oahu, HI 96815   |  
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Special Offer
Luxurious Suite Special
Ranked #1 of 82 Hotels in Honolulu
Tokyo
Top Contributor
52 reviews 52 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
“Good family option for Honolulu”
4 of 5 stars Reviewed March 31, 2014

We had a two bedroom suite that was clean and nice. Good views and nice alternative to some old tired hotels in the neighborhood. We had a problem at check in and Jeff the Manager comped or drinks and gave us some credit for our troubles. Nice surprise and service that I did not expect since it is not high end chain. A little pricy but considering the awful alternatives, worth the price.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, March 31, 2014
Aloha workingjapan. Thank you for staying with us and for taking the time to share your review of our hotel. We are sorry that you initially experienced a problem at check in, but we are happy to learn that the customer service you received exceeded your expectations and that you enjoyed your 2-bedroom suite. We hope we can welcome you back to the hotel again in the future.
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1,593 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 29, 2014

Upset I was only here 3 days it wasn't enough. Staff, service, room everything was fantastic. Only complaint was the location. We were on the 16th floor on the beach walk side and it was really noisy even on the 16th floor. Don't even think about having a relaxing drink on the lanai in the evening. If you are on the saratoga road side I'd expect it to be much quieter. If you want peace and quiet I suppose you won't be booking a waikiki hotel anyway.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, March 31, 2014
Aloha Pk555. Thank you for staying with us and sharing your comments about our hotel. We truly appreciate your five out of five review for the fantastic room and customer service you received. We hope the next time you visit us it will be for more than just 3 days, too!
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2014 via mobile

What a great stay! We were taken care of sooooo well by staying at Beach Walk infront of Trump Towers. Look for Melvino when you're there because he will make sure you are taken care of! We are from Vegas and we know what great service is like, and I'll tell you one thing, no one on the island will treat you as good as Melvino does!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, March 25, 2014
Aloha Ami_Bayani. Thank you for sharing your review about your recent stay. We are pleased to hear that you enjoyed great service and felt so well taken care of. We hope to see you again soon!
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Sydney
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2014

The Trump really is amazing as all the reviews have stated. I really do my research and prior to our trip I was pretty prepared for our stay at the Trump but even as we walked into our ocean view deluxe suite I was still blown away by what I saw. The view on the Saratoga side was simply AMAZING! Our family of 4 stayed for 10 nights and it was nothing short of excellent. The rooms are made up twice daily and everyone we came across was so friendly. A big shout out to Dean and Julia who were so lovely! And yes the beach bags were so handy to have everyday. We spent a lot of time at the pool and whilst it is a little on the small side, it was perfect for our 2 & 4 year old. We didn't dine in any of the restaurants but I did have the award winning mai tai and it was very, very good! We feel spoilt now and will definitely stay at the Trump again.

Room Tip: Ask for a room on the Saratoga side for unobstructed ocean views
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, March 25, 2014
Aloha travelbuggalugs. Thank you for staying with us and for sharing your comments about our hotel. We are honored to learn that you consider us to be the best and that we exceeded your expectations even after you'd researched and read reviews. Julia, Dean, and the rest of our associates are very appreciative of your kind words for the great customer service you received. We are delighted that we could make your family's Hawaiian vacation special with a beautiful view from your suite, the pool, and beach bags, too. We are so happy that you will definitely stay with us again and look forward to welcoming you back to the hotel in the future!
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Jackson, Mississippi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2014

My husband and I celebrated our 30th Anniversary at the Trump the week of November 6-12, 2013. We had a wonderful time, all of the reviews about the Trump were true. The customer service was outstanding; Dean the Valet Captain and Dorilyn from Attache were especially helpful. My husband and I renewed our vows on the beach while in Oahu and Dorilyn helped me with the flowers and suggested the beach to use for our ceremony. The day of the ceremony the staff was congratulating us on our Anniversary, there were even chocolate covered strawberries in our room when we returned from the ceremony. I forgot to mention that when we got to our room there was a card congratulating us on our Anniversary and an offer of a complimentary bottle of wine and what can I say about those awesome cookies. I ended up going to the Honolulu Cookie Company three times while I was there. I cannot say enough good things about the Trump, my husband said that we will definetly be coming back to the Trump.

Sabrina Vance

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, March 24, 2014
Aloha Breener52. Thank you for choosing to celebrate your 30th Anniversary at our hotel and taking the time to share your review. We are delighted that you had a wonderful time and that the customer service you received from our staff made your experience even more special. We are truly honored by your compliments and are so happy to learn that you will definitely be coming back to visit us again in the future!
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Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 17, 2014

We arrived after 17 hours of travel to a wonderful staff and what felt like personal service (even though I am sure they greet everyone this way). We were given a room upgrade and the best customer service I have ever experienced for the entire week. It started before we arrived with a questionaire about what we expected.

The daily loan of a beach bag with fruit and water, the stocked refrigerator, the spa quality amenities in the room and the friendly people all add up to a 5 star experience. If you go to Waikiki you really need to live a like a Trump and try this hotel.

Room Tip: Spend the extra for the full ocean view. Breakfast on your own private balcony is a great way to st...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, March 18, 2014
Aloha Tennessee T. Thank you for your review and recommending our hotel to other guests. Our staff is so appreciative of you acknowledging their customer service as the best you have ever received, and we are delighted that we could make your experience personalized and memorable. We are also glad to hear that you enjoyed the amenities of your room and our beach bags. We hope your travels bring you back to Waikiki and we can welcome you to the hotel again in the future.
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Los Angeles
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed March 15, 2014

My wife and I had yet another satisfying stay at a Trump hotel. The staff at the Trump Waikiki was outstanding; polite, respectful (Mr. Trump you could learn learn something from them about how to treat people, especially those who are not in your socioeconomic class) and ready to help. The room was immaculate and the views from our 22nd floor room was amazing. The only minor negative is the small and oppressive pool area. It is literally overshadowed due to its proximity to the huge hotel across the street and you had to walk through the Trump reception area to get there. I checked out the pool area, and although I usually love spending some vacation time soaking and relaxing in a hot tub, this was not a pool area I could enjoy.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, March 18, 2014
Aloha SubPsyche. Thank you for sharing your review about your recent stay with us. We are pleased to hear that you received outstanding customer service and that you enjoyed your room and view. We are very sorry that the pool did not meet your expectations and sincerely apologize for any inconveniences you experienced. We appreciate and value your feedback. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump International Hotel Waikiki Beach Walk

Address: 223 Saratoga Road, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Honolulu
#1 Luxury Hotel in Honolulu
#1 Spa Hotel in Honolulu
#2 Romantic Hotel in Honolulu
#10 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump International Hotel Waikiki Beach Walk 5*
Number of rooms: 462
Official Description (provided by the hotel):
Why save the best for last when you can have it all the time? And why stay anywhere else in Hawaii when you can stay at Trump International Hotel™ Waikiki Beach Walk®? This Hawaii luxury hotel is part of the Waikiki Beach Walk development offering vibrant entertainment, exclusive boutiques and world-class restaurants, making it one of the premier Honolulu hotels. Add the simple fact that Waikiki's famous white sand beaches are just steps away, it becomes the perfect respite for your next Hawaiian getaway.Trump Waikiki offers all of the exceptional amenities and superior services of the Trump Hotel Collection to help guests live the life Hawaiian style. A 6th-floor infinity pool with an expansive lanai deck, world-class indoor and al fresco dining, The Spa at Trump® and signature services of Trump Attaché - only the best will do at our luxury hotel. This is paradise, after all ... more   less 
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Also Known As:
Trump International Hotel Waikiki Beach Walk Hawaii/Honolulu

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