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“Well done Mr Trump!” 5 of 5 stars
Review of Trump International Hotel Waikiki Beach Walk

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Trump International Hotel Waikiki Beach Walk
5.0 of 5 Hotel   |   223 Saratoga Road, Honolulu, Oahu, HI 96815   |  
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Special Offer
Luxurious Suite Special
Ranked #1 of 82 Hotels in Honolulu
Certificate of Excellence 2014
Sydney, Australia
Top Contributor
52 reviews 52 reviews
40 hotel reviews
Reviews in 34 cities Reviews in 34 cities
62 helpful votes 62 helpful votes
“Well done Mr Trump!”
5 of 5 stars Reviewed January 15, 2014

Our party of 3 adults and 2 children had a brilliant 6 night stay during November. We had booked a 1 bed + den ocean view suite but we were given a complimentary upgrade to a 2 bedroom + den suite on the Trump Floor.

As we didn't get to see our original room so I can't really say whether staying on the Trump floors are worth the added expense, but what I can tell you is that the furnishings and amenities on the Trump Floor were top notch. I think the most wonderful part of the experience had to be the breathtaking view that we were treated to from every window though - it really did add to the experience.

A highlight for us (particularly since we were travelling with small children) was the wonderfully stocked kitchen. I've never stayed in an apartment style hotel where something I needed wasn't missing but this didn't happen at the Trump Waikiki. We were even able to cook a full Thanksgiving meal with all the trimmings from scratch without having to scrounge around for a ladle or grater etc. The in room laundry was also put to good use during our stay.

The Trump Kids programme provided some great amenities for our children including a lovely whale soft toy, Hawaiian colouring books and a welcome treat. Our room was also stocked with a crib, diapers and kids toiletries all of which we greatly appreciated.

As other have mentioned the service was a standout feature of this hotel. Everyone from the housekeeping staff to management seemed to go out of their way to be helpful and kind.

We used the pool and it was quiet and small but perfectly adequate for a hotel in the middle of Waikiki. We also had a few meals and drinks pools side and some drinks and light meals in the bar. The staff here definitely know how to make a fantastic MaiTai.

Location wise the hotel is very well placed for getting to the main strip of Waikiki and Ala Moana. The walk to beach is very short so we didn't feel that we missed out by not staying on the beach. Honestly, I am not a huge fan of Waikiki beach anyway - it is quite crowded. If you are a true beach lover it is probably worth experiencing some ocean front serenity on the North Shore or one of the islands.

Next time we are in Waikiki we won't hesitate to stay here again.

Room Tip: I would definitely recommend spending money on a room with a view - the outlook is wonderful.
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, January 15, 2014
Aloha DenJenK,

Thank you very much for your detailed comments and kind words. We are thrilled to hear that you and your family had such a wonderful experience at our hotel. We hope to see you again soon. Mahalo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,735 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (390)
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English first
Canberra, Australia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed January 14, 2014

We stayed at the Trump for the first week of December (got a great deal through Otel) – to put it simply it is the best hotel we have ever stayed in.

The room was spacious, the bathroom was spectacular and that bed! The sheets are so soft and the pillows and mattress are so comfortable!

The standard of cleaning is beyond belief, I believe the housekeepers come in several times a day to do touch-ups, provide water and make sure everything is in order. Each evening they would leave the radio on in our room so we would return to Hawaiian music – such a nice touch.

The Trump should be commended on its employee’s, their standard of customer service is exceptional. I have never stayed at any hotel that had such high attention to detail, it feels as though the Trump has thought of everything and no question we asked the concierge was too hard, they always answered with a smile. Kristy from the concierge was very helpful and booked us several tours, giving us several options and explaining the pro’s and con’s of each.

Above all things the service is genuine, my partner felt unwell one day and I left him at the hotel while I hit the shops (a girl has to shop). In the afternoon the housekeeping department called to ask if everything was okay and when he would like the room cleaned – he told them he was just resting as he wasn't feeling the best. A moment later he has another call from the manager this time (housekeeping had advised the manager that he wasn't feeling well) offering to get a doctor or bring him up some tea – the level of care they show guests is touching.

We are planning our next trip to Hawaii in January 2015 – choosing the Trump again is a given!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, January 15, 2014
Aloha kBaka24,

We appreciate you taking the time to share about your terrific experience at our hotel. Our employees take great pride in serving our guests and are honored by your praises. We look forward to seeing you again next January. Mahalo!
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Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 13, 2014

What a experience. We were upgraded to a 2 bedroom suite with extensive views of the ocean, city and mountains. The room were equipped with every imaginable item one would need when on vacation. It had a kitchen well stocked with crockery and cutlery, and had every appliance needed for a functioning kitchen. The valets had our car ready and we never had to wait once for our car. The cleaning crew came to do the turn down service without being called.

The room was spotlessly cleaned. Once a service member came to change a burnt out light-bulb which we did not even know was out. The food at both BLT Steak as well as the lounge was great.

This hotel, unlike others, did not nickel and dime us for every item and service performed.
Also the suites had a washer/dryer which proved really useful. Hats off to all who work at the hotel and to the management for giving us a first class experience.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, January 15, 2014
Aloha whodahunk,

Thanks for the excellent feedback about your stay. We are happy to hear that you enjoyed the views of the beautiful island from your suite and that you received great service. We hope you visit us again soon. Mahalo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 13, 2014

Only con of the hotel is that it isn't beachfront. Everything else from service to decor to facilities to food were 5 star. Love that there is a kitchenette complete with appliances, plates and utensils. Highly recommended.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, January 15, 2014
Aloha LimaBean12,

Thank you for taking the time to write a review for our hotel. We are glad to hear that you enjoyed the kitchenette and excellent service. We hope to see you again in the future. Mahalo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brisbane
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 10, 2014

only had dinner on the balcony bar, fantastic food & service & excellent musician playing his guitar, a really fun night that was not OTT expensive - enjoyed the absinthe at the bar, made it a memorable evening

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, January 15, 2014
Aloha flamelily_12,

Thank you for sharing your review of our signature restaurant - Wai'olu Ocean View Lounge. It is wonderful to hear that the food, service, and ambiance came together to make a special night for you. We hope to see you again in the future. Mahalo!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 10, 2014

Stayed here in 2 stays before and after cruise. Really enjoyed it.
Good
1. Great service, well trained and attentive staff.
2. Fantastic new facilities in this new hotel. Open spaces at lounges.
3. Very comfortable rooms.
4. Actually great value in Waikiki given the typical cost of rooms at peak season in comparison to the other 4 Oahu hotels we've stayed in. A premium hotel that's not much more than lesser hotels in the area.
Bad
1. Bill was incorrect, but this was corrected fuss free.
Other Stuff
1. Rooms do book out for this Hotel, so get in early. Typical offers include book 3 nights and get the 4th free directly from the hotel's website.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, January 15, 2014
Aloha agent_bx,

Thank you for providing your feedback about your stay at our hotel. We are happy to hear that you had very positive experience overall and that you found it to be a great value for you. We hope to see you again the next time you visit Waikiki. Mahalo!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 9, 2014

We have stayed at the Trump the past two years at the end of November and will be back 2014.

Prior to arrival I had an email from Trump’s attaché service asking about any special requirements or celebrations (it was my birthday and thanksgiving) and they also confirmed the two restaurant bookings we had made on-line.
We were welcomed at arrival with necklaces and drinks.
This year we had a deluxe room, slightly larger than last year’s room and we certainly enjoyed having the extra bit of space (and partial ocean view). The fully equipped kitchen is a bonus and a rarity for the main hotel chains in Waikiki.
Two slices of cake, on a plate iced with ‘Happy Birthday Nicholas’, were delivered on our first evening, a very nice and appreciated touch.
We have always found the service at Trump impeccable, with staff welcoming, friendly and engaging.
I was a bit apprehensive before our first stay with its location being at the end of the main strip but that apprehension didn’t last long given the service and quality of the hotel.
The gym is pretty good. Beach bags with water, fruit, sunblock and towels for the beach are readily available from the ground floor desk. Rooms are serviced twice daily. Beds are large and comfortable.

Thanks to all at the Trump for a pleasant stay and we will definitely be back next year.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki Beach Walk, responded to this review, January 15, 2014
Aloha Nicholas629,

Thank you providing your great review of our hotel. We are pleased to hear that our Trump Attaché helped make the details of your celebrations memorable and special. We look forward to seeing you when you return again next year. Aloha!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump International Hotel Waikiki Beach Walk

Address: 223 Saratoga Road, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Honolulu
#1 Family Hotel in Honolulu
#1 Luxury Hotel in Honolulu
#14 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump International Hotel Waikiki Beach Walk 5*
Number of rooms: 462
Official Description (provided by the hotel):
Why save the best for last when you can have it all the time? And why stay anywhere else in Hawaii when you can stay at Trump International Hotel™ Waikiki Beach Walk®? This Hawaii luxury hotel is part of the Waikiki Beach Walk development offering vibrant entertainment, exclusive boutiques and world-class restaurants, making it one of the premier Honolulu hotels. Add the simple fact that Waikiki's famous white sand beaches are just steps away, it becomes the perfect respite for your next Hawaiian getaway.Trump Waikiki offers all of the exceptional amenities and superior services of the Trump Hotel Collection to help guests live the life Hawaiian style. A 6th-floor infinity pool with an expansive lanai deck, world-class indoor and al fresco dining, The Spa at Trump® and signature services of Trump Attaché - only the best will do at our luxury hotel. This is paradise, after all ... more   less 
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Also Known As:
Trump International Hotel Waikiki Beach Walk Hawaii/Honolulu

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