My husband and I stayed at this hotel for our honeymoon for 2 weeks and I hope this review does it justice as it was absolutely perfect in every possible way.
From start to finish we were made to feel like VIPs, the staff could not do enough for us. Upon arrival we were greeted with leis, fruit infused water and towels to freshen up. We were also upgraded to a deluxe sea view room. The room itself was great. It was large, clean and so well equipped. Including a coffee maker, blender, rice cooker, etc. We were given sparkling wine, cookies and chocolates throughout our stay.
I recommend eating at Wai'olu on a Friday night, the food is tapas style and the sushi is some of the best we've had. On Friday's you can watch the fireworks (from another hotel) from this terrace and the live music is fantastic.
It's the little things that really make this hotel stand out as a cut above the rest. After turn down the radio is always on with Hawaiian music playing, every member of staff greets you with a smile, the beach bags which other reviewers have mentioned, the concierge service is superb, lifts are always ready waiting on the ground floor, more fruit infused water by the pool... I just cannot put into words how outstanding the service is at this hotel making it a clear cut above the rest.
We will definitely return one day and also look into choosing trump hotels at other locations.