The overall reviews are very accurate but I want to add something very frustrating during my experience. There are 4 elevators for the entire hotel (462 rooms, 35 stories) so you are constantly battling to get on elevators. You are not only competing with other guests but the staff too. Bellman with full carts, house keepers and office staff use the same elevators. I was never in an elevator without a staff person present. They were very friendly of course, but the elevator would stop to let them off or stop to let them on. When I asked about service elevators for the staff, I was told there was one service elevator which was too crowded and this elevator was "easier" for staff to move about the hotel. I stayed for 10 days in the hotel in room 2310 and it was a very nice room with a partial ocean view. The hotel is very nice and the room was very quiet. My only complaint is too many staff using the guest elevators - slowing the process of getting in and out of the hotel.