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“Not your 5 star but clean and comfortable” 4 of 5 stars
Review of Ewa Hotel

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Ewa Hotel
2.0 of 5 Hotel   |   2555 Cartwright Road, Honolulu, Oahu, HI 96815   |  
Hotel amenities
Ranked #61 of 82 Hotels in Honolulu
Lake Macquarie, NSW Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Not your 5 star but clean and comfortable”
4 of 5 stars Reviewed May 18, 2013

We took this hotel not expecting to be in a 5 star establishment and we weren't disappointed. I would rate this as a 3 star hotel, but having said that, our experience was a very happy one. The hotel and rooms are not like in a new hotel but they are clean, comfortable, well appointed and roomy! The staff are helpful and friendly and the position of the hotel is excellent if you want to spend time at the beach. The rates are very reasonable and this will be the hotel of choice for our next visit to Hawaii. We would recommend this hotel if you are on a budget or you aren't looking for the latest and greatest for your accommodation but would prefer to spend your hard earned cash on other things on your holiday.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ewa Hotel, responded to this review, May 29, 2013
Aloha carofil,

Thank you for your review. I am truly glad you enjoyed your stay with us and please know that we are in the process of refreshing our rooms. Please come and visit us again soon.

Thank you,
Jennifer Batara
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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280 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • French first
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English first
Nevada
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 15, 2013

Outstanding location in waikiki, nearby kapiolani park, wakiki beach, and honolulu zoo areas.

Ewa Hotel front counter staff are very very friendly, helpful and courteous with tourist before, during and after check-in/check-out.

The rooms are like kitchenettes, well equipped with microwaves and coffee makers.

The only negative would be that the filipina maid/s should wait before removing/taking tourist personal property from the room refridgerators, especially when tourist have not even checked-out of the rooms.

Most hotel maids wait until they are notified by hotel front counter guest services staff of check-outs. This could be a serious issue.

Room Tip: Rooms on the outer/exterior area of the Ewa hotel are much better for quiet time. There are hawaiia...
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ewa Hotel, responded to this review, May 29, 2013
Aloha fijibowler,

Thank you so much for taking the time to post a review of your stay here at EWA Hotel Waikiki. I apologize for the removal of your food items prior to your official check out. I have shared your review with the Housekeeping Supervisor and the housekeeping staff and please be assured that this will not happen again. Should your travels bring you back to Hawaii, I hope you will give us another chance.

Mahalo,
Jennifer Batara
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morro Bay, CA
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

Excellent staff and service. Stayed at Ewa with wife and granddaughter so had the two room suite on 7th floor. Came with all we needed....fridge, stovetop, microwave, coffee maker, comfy beds, separate A/C units in bedrooms. Lots of room and so close to the beach!
Can't beat it for the price. Yes, rooms are dated but well maintained and we were there for the beach and not just to stay in the room!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ewa Hotel, responded to this review, May 29, 2013
Aloha billdog1946,

Thank you so much for your review! I honestly love our location as well as we are so close to everything and especially the beach. Please come and visit us and the beach again!

Mahalo,
Jennifer Batara
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawaii
2 reviews
4 of 5 stars Reviewed April 22, 2013

It's a budget hotel people! Don't expect a Jacuzzi with room service with steak and lobster! Stop grumbling. The room was old fashioned but comfortable. Kudos to the staff, they are all nice. I like the water cooler in the lobby, a nice touch. Location is great: walking distances to the zoo, aquarium, shops and restaurants around every corner. Of course it's close to Waikiki/Kuhio Beach. Elevator slow though. A room away from the elevator, thank goodness. Also got free upgrade from moderate to kitchenette studio. Fabulous! I will return soon! A satisfied tourist!

Room Tip: Like the rest, get a room away from the elevator.
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ewa Hotel, responded to this review, May 29, 2013
Aloha Windward_Sky,

I am glad that your stay with us has been fabulous! Please come and stay with us again when you are in need of a stay-cation. Thank you!!!

Mahalo,
Jennifer Batara
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed April 16, 2013

Front desk employees were all very helpful and friendly. Great price for the location. Walking distance to everything. Rooms are not as new as other more expensive hotels may be, however they are clean. For the amount of time we spent in our room, it was perfect. A clean, quiet place to get some sleep.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ewa Hotel, responded to this review, May 29, 2013
Aloha Dawn H,

Thank you so much for your review. I am very glad to hear that you found our staff very friendly and helpful. EWA Hotel is truly a great value hotel.

Mahalo,
Jennifer Batara
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 15, 2013

We stayed at the Ewa for 4 nights and it is a good budget alternative to being at Waikiki. If you are planning to be out most of the time then it would be a good pick. It is very dated, the bathrooms are passable, but the bedding is clean and comfortable and the room is well made up each day. The front desk staff knew absolutely nothing about the local area so you would need to be confident at working things out yourself. We asked 3 different staff for advice about pretty basic things over the days we were there and not once did they have a clue. Also, the air conditioners in the rooms make no difference, we slept with the sliding doors to the balcony open at night so it might pay to get a room on the 5,6th or 7th floors.

The unique thing about this hotel is that they can guarantee adjoining rooms for larger families. Due to fire regulations you can only have 4 people in a room, and we were a family of 5 and it was a real pain finding somewhere that would do more than 'try' to have an adjoining room.

Also, consider getting a ticket for the red 'Aloha Bus' that roams the local area. We found it quicker than taking the pink line and good value for money as the pass is for 48 hours. Bus attendants were friendly and helpful where the hotel staff had not been.

Stayed March 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ewa Hotel, responded to this review, May 29, 2013
Aloha 13Kripy,

I am truly surprised to hear that the staff were not able to help you with any of the local area. Majority of them have been with the hotel or working in Waikiki for years and will definitely look into this more closely. If you are able, please email me directly at jbatara@aquaresorts.com and let me know what you were asking the front desk clerks so I can help determine the course of training for them.

Mahalo,
Jennifer Batara
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2013

Nothing Fancy about it at all but well worth the money for what your paying. Its located in a great safe area. I stayed there for 11 days. Room was very clean with no bugs. Had a nice little balcony. ABC store where you can get anything you need right around the corner. Only things that they need are a faster elevator and maybe a fan in the bathroom. Other then that we had a great time and would stay there again!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, Manager at Ewa Hotel, responded to this review, May 29, 2013
Aloha AirAug13,

Mahalo for the great review of the hotel! We have mentioned to our owners of possibly upgrading the elevator and hopefully we are able to do so in the near future. Again, thank you!

Mahalo,
Jennifer Batara
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ewa Hotel

Address: 2555 Cartwright Road, Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Kitchenette Wheelchair access
Hotel Style:
Ranked #61 of 82 Hotels in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ewa Hotel 2*
Number of rooms: 92
Official Description (provided by the hotel):
Located on the quiet side of Waikiki, Ewa Hotel Waikiki offers affordable, island-style accommodations just steps to Waikiki's diverse activities and entertainment including world-famous Waikiki Beach, Diamond Head, Kapiolani Park and the Honolulu Zoo. This charming hotel features an expansive rooftop sundeck where guests can soak up the warm Hawaiian sunshine or view spectacular Waikiki sunsets. Soothing pastels and rattan decor add tropical flair and island charm to the rooms. With our convenience fee for all stays beginning August 1, 2014, Ewa Hotel Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, and Local & Toll-Free Calls. You'll also enjoy the 24-hour Front Desk, bicycle rack, and surfboard rack. ... more   less 
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Also Known As:
Ewa Hotel Honolulu
Ewa Hotel Hawaii/Honolulu

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