We stayed at the Outrigger Waikiki on the Beach for two weeks from September 29 to October 13. We have stayed there many times before, and it continues to be our favorite hotel. The hotel has completed all renovations and the rooms are great, noise is minimal, has decent views from most of the rooms, and the service is outstanding.
We ended up in an ocean view room this time where we usually stay in a city view room. The view was a little bit wider, but not a huge difference. But, we enjoy being able to see some of the beautiful water and beach and ocean activities.
Service was terrific as always. Bell staff is friendly, helpful and prompt. Housekeeping is wonderful and all of the housekeepers are always friendly when you see them in the hallways. They do a great job of keeping the rooms neat and clean, and supplies are always what we needed.
I would like to give special mention for the Guest Services Manager, Amy Honey, who helped us resolve a room issue satisfactorily, and was extremely helpful and thoughtful for our visit this time. She is wonderful to deal with.
We found everything was, as in our past stays at this hotel, totally up to and exceeding normal expectations. Lots of people complain about the new elevator system, but we had no problems at all. Wait times were pretty short and the new system provides excellent security for the hotel access.
The pool deck was not overly crowded and loungers were always available. I would like to see them add at least a few umbrellas around the pool for those who do not like to sit in direct sun all day while using the pool. Danny and the rest of the pool staff also were very helpful and friendly when using the pool.
Dukes was very busy as usual. We love the Sunday afternoon parties with Henry Kapono as do many other people.
We ate at Chuck's Steakhouse as we always do, and once again enjoyed the food, mai-tai's and outstanding service there.
Location can't be beat in my opinion, and we are already starting to make our plans to return again next year.
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- Also Known As:
- Outrigger Waikiki On The Beach Hotel Honolulu
- Outrigger Hotel Honolulu
- Outrigger Waikiki Beach Resort Hawaii/Honolulu
- Outrigger Honolulu
- Honolulu Outrigger