The Outrigger is in a prime location in the center of Waikiki. We were pleased with the hotel overall, but did have a few problems. We arrived at the hotel around 1pm and our room was not ready. We were told we were guaranteed to have a room by 3pm. We returned at 3pm, but had to wait an additional 30 minutes while the check in desk helped other guests. When we finally got our room, we were disappointed. It was a very small corner type room with 1 double bed. The shower was tiny and the view was of the very loud Cheesecake Factory fan. I called the front desk and was quickly moved to a room on the other side of the building. This room had a King bed and huge shower/bath area. This was a city view room, but had a nice view of the beach as well. Much better. All staff was friendly at all times. The maid service was excellent. Our room was always made up when we returned to the room in the afternoon. The elevators were a problem. Something really needs to be done about this as we heard many people complaining. When we tried to take the stairs, they were full of maid and room service carts. I would hate to see that stairwell in a fire. Although it sounds like we had a lot of complaints, the good did outweigh the bad. It is a beautiful hotel in a beautiful location. We would return.
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- Also Known As:
- Outrigger Waikiki On The Beach Hotel Honolulu
- Outrigger Hotel Honolulu
- Outrigger Waikiki Beach Resort Hawaii/Honolulu
- Outrigger Honolulu
- Honolulu Outrigger