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“Excellent” 4 of 5 stars
Review of Outrigger Waikiki Beach Resort

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Outrigger Waikiki Beach Resort
4.0 of 5 Hotel   |   2335 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2941 (Waikiki)   |  
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Ranked #10 of 82 Hotels in Honolulu
Las Vegas, Nevada
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 4 cities Reviews in 4 cities
32 helpful votes 32 helpful votes
“Excellent”
4 of 5 stars Reviewed April 28, 2013

Great Location! The hotel staff were wonderful.

Only a few small complaints. We opted for two beds as we had our two kids with us. It would have been really nice if the beds were queen sized instead of twin sized. Likewise, the shower included a bathtub that was entirely too small except for a very small child.

We spent 5 nights here and had a semi- ocean front view. The ocean view was offered as an upgrade, but probably not worth the upcharge.

Dukes Restraunt rocks! Simple the best Mai Tai's I have ever had! Very strong! Combine that with an oceanfront view and I am in paradise!

Highly recommended! Wish I could give 4.5 stars!

Room Tip: Unless you absolutely demand an oceanfront view, the upcharge is probably better spent on drinks and...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, May 5, 2013
Aloha tntxfour. Thank you for staying at the Outrigger Waikiki on the Beach. Your compliments about our location, staff and Duke's are truly appreciated. Mahalo Nui Loa for highly recommending us.
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2,994 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (789)
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English first
Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 28, 2013

We stayed at the Outrigger on the beach for 7 nights with great results . The staff were always helpful and the room was clean modernised and quite large. We had a room with partial ocean views and that was all we needed ,the view we had was great we looked over the surf rider but a great view of the beach as well . It was nice to sit our on the balcony and watch the ocean action.
The only down side was after being on another island in a resort with a lovely restaurant always having a place to eat , then not having priority seating for Outrigger customers was a bit disappointing in all 3 eating restaurants. Having to book Dukes restaurant for a sitting 2 days ahead and only able to get into a 815 pm sitting was very disappointing. Otherwise great hotel in a great location with great hospitality. THANKYOU.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, May 5, 2013
Aloha PGM1559. Thank you for choosing the Outrigger Waikiki on the Beach. It is wonderful to hear that our staff was always helpful and friendly throughout your stay. We are very sorry that you experienced difficulties in securing reservations at the dining establishments in our hotel. All three restaurants on property, Duke's Waikiki, Hula Grill and Chuck's Steakhouse, are amongst the most popular eateries on Waikiki Beach and can become very busy on a daily basis. We hope you will come back and join us for another friendly visit in the near future. Mahalo Nui Loa.
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Sydney Australia
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 27, 2013

I spent 7 nights at this hotel in April 2013. The hotel is well located and the rooms are well appointed. Not sure if we would have had wifi in our room had we not been on the first floor closer to reception.

The biggest complaint i have about this hotel is the total lack of shade poolside, not an umbrella in sight. The beach is extremely busy - with boats and board hire taking up just as much room as people. It costs a LOT of money to hire chairs and umbrellas on the beach - i went and bought a cheap umbrella in one of the many many ABC shops ($17 approx) to get some shade.

Dukes is located in the hotel but i found the food to be quite ordinary and the place always busy. It didnt seem particularly child friendly. Poolside service by the pool wasnt particularly fast and drinks were quite expensive.

ABC shops were everywhere and we bought fruit, drinks and sandwiches most days.

Overall the majority of the complaints i have relate to Hawaii in general not necessarily this hotel. I found the meals to be boring - does everything have to be slathered in Jack Cheese? I seriously am not suprised that USA has an obesity problem. The meals served are enormous and on the most part very unhealthy. The food alone has turned me off returning.

I did manage to obtain nice meals at the cheesecake factory and the california pizza kitchen located close by but neither take reservations - so be prepared to WAITTTTTTTTTTTT to get a table even at 5pm.

Overall - if you want a beachside hotel and dont mind crowds then this is your hotel.......

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, May 5, 2013
Aloha Tantakesatrip. Thank you for staying at the Outrigger Waikiki on the Beach during your recent family vacation in Hawaii. Your comments about our poolside and restaurants are truly appreciated as they will be thoroughly reviewed by our management team. Please be assured that we do offer complimentary wifi throughout the entire property. If your future travels bring you back for another visit, please let our friendly staff assist in recommending some nearby restaurants which specialize in serving the fresh, healthy Pacific Rim cuisine that Hawaii is well-known for. Mahalo Nui Loa.
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Sydney
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 27, 2013 via mobile

We had the pleasure to stay at this hotel, it was an unbelievable experience. Staff would go that extra mile, food at the different restaurants was always top rate and pricing was good value.

Whether you are a couple like us or a family, Outrigger Waikiki on the beach can cater for all and I would truly recommend this hotel.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, May 5, 2013
Aloha borg69. Thank you very much for your five-star rating of our property. We are so glad you and your family had a wonderful experience with us. Mahalo Nui Loa.
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Victoria, Canada
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed April 27, 2013

This was our second stay here, booked a partial ocean room last time, this time we booked a cityview room as budget was tight.
Stay was April 11-18 2013, with my 16 yr old daughter and her friend.
Had a great ocean view from balcony, never paying more for views, lol . We did request a room on the Diamond Head side of hotel and got room 709.
Room had two double beds, queens would have been better but oh well, very comfy beds. Had a hidabed sofa but girls chose to share bed instead to keep room from feeling crowded ( if we had sofa bed out).
Bathroom is great., love that there is a separate toilet and shower area, a walk in closet and sink area, two or three people can get ready without too much trouble. Shower was great, tub however is only a 1/2 tub, fine for me as I don't use hotel tubs but if you want a proper bath tub you should enquire about that.
We love the pool area , actually we use the patio just below the pool, you can relax on comfy padded loungers that face the ocean , steps away from the sand but not on the sand! Pool drink and food service is pretty good, the ceasar salads were a great deal.
Would I stay here again, in a heartbeat, its so central, there are several restaurants ( we ate at Dukes the bar and restaurant side,) and Chucks, and they do not disappoint, the breakfast buffet is excellent and worth the price, other places seem cheaper but nickel and dime you with juices and coffees going for 3 or 4 bucks, this is all included at Dukes.
Staff were all very nice..

Another hilarious tip,, they give Seniors Rate to anyone over 50!!! And its a good discount , so when booking room be aware of that !

Room Tip: Choose the Diamond Head side rooms, they are quieter then the other side which faces Cheesecake Fact...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, May 5, 2013
Aloha joan1. Thank you for coming back to the Outrigger Waikiki on the Beach for a second visit. Our property is perfect for a fun-filled Hawaiian vacation with family and friends. We feature spacious rooms, beachfront pooldecks with abundant seating, 3 of Waikiki's most popular restaurants and a convenient location to everything Waikiki has to offer. Your tip about the Senior Citizen rate for adults age 50 and above is an excellent one. We also extend discount rates to AAA members, airline employees, travel industry employees, military personnel and residents of Hawaii based on availability. Please call our reservations department at 1-800-OUTRIGGER for more information. Mahalo Nui Loa.
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Mississauga, Canada
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 25, 2013

We stayed at this hotel in early April before going on the Maui. We researched and also took into account the opinions of other TA members, before choosing this hotel. We were very pleased that we did, upon arriving we felt welcomed by the staff. We were on the seventh floor ocean view room. We had a nice view from our balcony. The room was clean, spacious and suited our stay.
This hotel was in a great location, beachfront and close to restaurants and shops.
We ate out breakfast at Dukes, it has one of the best buffet breakfasts we have ever had. On our first evening we ate our dinner there, the wait staff, was informative and gracious. The meal was very good, with good presentation, we even enjoyed it, even though we were very tired from our long flight from Canada.
If we return to Waikiki we would return to this hotel and I recommend it to anyone looking for a hotel in Waikiki. Thanks to those who answered my questions, you helped us make a great choice.

Room Tip: Great Location. Excellent breakfast at Dukes...on site restaurant .
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, April 28, 2013
Aloha Canadasunny53. Thank you for choosing the Outrigger Waikiki on the Beach. We are happy to hear that you took the time to research our property on TripAdvisor before making your decision. Mahalo for sharing your own experience with other readers. Your compliments about our welcoming staff, clean & spacious rooms and Duke's Waikiki are truly appreciated.
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BUFFALO, NEW YORK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 25, 2013

We stayed at the Outrigger Waikiki twice during the last two weeks. The first time we upgraded to a one bedroom suite on the 11th floor. It had two balconies and a wonderful view of the beach. The second stay we had an ocean view king bedroom on the 16th floor with again a great view of the beach. Being right on the beach makes the vacation rather than across the street or a block or two away. This hotel was just right for us--not too big and very personalized service. Location is great--close to restaurants and entertainment.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, April 28, 2013
Aloha SUZY_Q025. We are delighted to hear about your wonderful stay at the Outrigger Waikiki on the Beach. Being on the beachfront definitely maximizes the Hawaiian vacation experience for all visitors. Please come back and join us for another amazing visit. Mahalo Nui Loa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Outrigger Waikiki Beach Resort

Address: 2335 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2941
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Honolulu
#7 Luxury Hotel in Honolulu
#7 Business Hotel in Honolulu
#7 Romantic Hotel in Honolulu
#9 Family Hotel in Honolulu
#10 Top resorts Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Outrigger Waikiki Beach Resort 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Outrigger Waikiki On The Beach Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Waikiki Beach Resort Hawaii/Honolulu
Outrigger Honolulu
Honolulu Outrigger

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