for the three nights we stayed 1/2-1/5 2012. We had come from Maui so Waikiki was a bit of a shock as we were told it might be, but this place was clean, very nicely decorated with sofa, great reading lamps and a slice of beach view! Unfortunately, our floor seemed to have several families traveling together so they would let the kids (smaller ones) run up and down the hall into the different rooms they were occupying, talking, laughing screaming. That didn't let up til 11ish. Then one night the family next to us had a child crying. My guess are the walls are not real soundproof. Other than that, we enjoyed the beach and pool facilities, and the hotel's drop dead central location. We found the concierge friendly, in fact all the staff was quite decent. No in room food service as we ate at Hula Grill a couple times and tried Duke's but too crowded and noisy for us.
I asked for a quiet room and believe it would have been if not for the families traveling en masse a...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 16, 2012
Report response as inappropriate
Thank you for a wonderful review. We appreciate your honesty regarding Waikiki being very different from Maui. Waikiki Is very busy compared to the neighbor islands. There is a ton of activities that are available all day. We are delighted to see that you enjoyed our location and accommodations. We apologize for our other guests disturbing your stay. If this should happen to you on your next stay please do not hesitate to let us know so that we can have security sent up to address the concern. We appreciate you taking the time to review your stay. Mahalo Todd Guest Services Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.