We had a great time and a perfect visit. Last year we did the time share presentation in Orlando and purchased this trip at a discount. Well worth it! Not sure how it happened, but we were upgraded to a Pent House! (24 floor) ( I called about 3 weeks ahead of time and requested a ocean view room, per another person's reccomendation on tripadvisor... thanks to that person for the great idea). We were in the Lagoon Tower ( I don't think I was ever able to keep straight what each tower was and what it had until about the last day, the Lagoon tower and the Grand Waikikian are the vacation club towers). We didn't do the time share presentation until are 2nd to last day. The sales man was crazy, literally, I thought he had a mental illness. He spent more time telling us about his fancy sports car and how he missed his family in NY than anything. I don't even know the details of what he was offering. But that was fine, since we were not that interested in purchasing at this time. But we met another couple that purchases a once every other year package (so if you are interested ask about this.. our guy never mentioned it). Anyways back to the actual resort SO GREAT!! Our room was amazing. It was Lagoon Tower, room 2468. This was not close to the elevator (popular complaint after reading other reviews). We had a two story condo/suite. Upstairs had a Master Bedroom with a view of the Ocean/ Marina. Great closet and full bathrom. The 2nd bedroom had 2 twin beds, huge flat screen and another full bathroom,more than my 2 kids ever needed (they are a little spoiled now by the Pent House). The free nightly DVD rentals were awesome. We were able to rent one out of each machine each day. This was great for my kids. They rented games for the game station. Plus they watched movies ( which seems like a crazy thing to do on vacation, but a great way to entertain the kids while making dinner or getting ready for the day). We had a full living room. Another 1/2 bath on the main level. Great dining room table for 4 people. Full kitchen. The maid service provided dish washer soap ( we had to sneak out a 2nd packet from one of the maid carts for another day).There are free washer and dryers on each level, again each room had a packet of laundry soap. We were able to do laundry late at night and early in the morning with no difficulty. The kitchen was stocked with plates, silver ware, cups, coffee machine ( 2 packes of regular and decaf also included), toaster, rice maker and blender. Microwave, full stove and refrid.. I would highly rec'd going to Costco and picking up a few items to be able to eat in the condo if only for conveince, but mainly to save money ( we spent $80 one night on 2 pasta dishes and a small pizza, we went to costco and spent $25 on a whole baked chicken, vegtable tray, sweet rolls and raspberries). So the room was great! Maid service only comes on your third day. Excellent cleaning. The sundry store in the Lagoon tower had good prices comparatively, to the ABC store. The only place we could find cheap grapes and mac and cheese. The RESOT was excellent. The pools are great. My kids got to pet the penguins. The flamingoes are no longer there ( they are back at the zoo). We did the 9am hula lessons ( you need to sign up on your first day, because the classes are free, but fill up quickly). We did NOT do the Hilton Luau, we went to the Polynesian Cultural center and it was well worth the drive. Same price as the Hilton, but we go SO much more. One thing I was trying to find in the reviews was info about the Pools. Kids need to be 36 inches to be able to go down the water slide ( my kids are 38 and 41 but they needed to have a life jacket or water wings). Only one person can go down at a time. There are three slides, One is a short 5 foot slide, any age could do it. The Medium one was fast, my son was afraid at first, but then was going down like a pro. The "big" slide is mostly a tunnel and my husband said it was much faster than he imagined. My kids only did this one a few times. Other reveiws indicated how croweded every pool was, but it wasn't really a problem. I think we got at least 2 chairs everytime we went to the pool ( and I kids never got out of the pool to sit). I know my review is long, but hopefully helpful. Feel free to ask me if you have any questions. Iwould be happy to help you, especially if you are going with young kids.
Lagoon Tower room 2468 had a Marina view and Ocean view, also view of other buildings. We had a grea...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.