My family and I enjoyed this hotel. This will have been my fifth trip to Hawaii, but my first time at this resort. I found the suites great because we had a kitchen (which cut down on food costs), free internet and free laundry. The resort is crowded, but my kids enjoyed all the activities. If I were visiting with just my husband for a couples trip --- then I would suggest a quieter property. However, I felt this resort was great for our kids and had plenty of activities right here on site.
A few tips --- go to Foodland grocery store in the Ala Moana mall or the Walmart to load up on groceries. They are much cheaper there than the ABC Store on site. Next, if the weather is cool --- forget the pools because they limit the amount of people in the hot tubs and you cannot even get in. This was frustrating! A resort this size should have more hot tubs! Also, pool chairs are scarce!
Overall, we enjoyed our stay and we were glad we chose to stay here.