We stayed at the a two bedroom suite at the Grand Waikikian Suites for seven nights as guests. The lobby was huge, impressive and tastefully decorated. We arrived early in the morning and as expected, our room was not yet ready. They do have though a hospitality room with plenty of seats to rest, spaious dressing room, several shower and toilets.Complimentary refreshments like coffee,tea and orange juice were offered too. Our suite was spacious and I love the interiors. There's a washer and a dryer provided and a steady supply of laundry detergent too. The kitchen was equipped with a big oven, microwave,blender and coffeemaker. On the downside, I find the cooking pans quite small if you're cooking for a family of five and they don't have any larger pans so that made our cooking options limited because of this. It's unfortunate because all their appliances were in full size (big ref, big oven,big stovetop). I also find the housekeeping inconsistent. On our arrival, I found some drawers very dusty and so were the lampshades and other furnishings. We stayed for seven nights and there were days when housekeeping was neatly or badly done. Most days it's not good.If not for this, i would rate this hotel a five. . The location of this hotel is excellent. Not in the busy area but still with quaint little shops and restaurants around. The beach in the property is quite nice and just walking distance from the hotel. Bell service was exemplary and we did not encounter any problem with the staff. The free dvd rentals helped us relax in the evening before going to bed.
I hope the management would take our reviews seriously. These are small but important details that can make a big difference.