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“Handy location and awesome concierge” 4 of 5 stars
Review of Holiday Inn Waikiki Beachcomber Resort Hotel

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Holiday Inn Waikiki Beachcomber Resort Hotel
3.5 of 5 Hotel   |   2300 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Formerly Ohana Waikiki Beachcomber) (Waikiki)   |  
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Ranked #20 of 82 Hotels in Honolulu
Certificate of Excellence 2014
Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
“Handy location and awesome concierge”
4 of 5 stars Reviewed July 29, 2014

The hotel room was very clean and spacious. The location was excellent, of course I'd love a beach front hotel but this was only a 2 min walk to the beach and far more reasonably priced. I was bit unhappy that we had requested an upper floor room 6 months ago but got the 2nd floor so no city or hills view just a the side roof balcony with men working on it periodically during the day so we couldn't open our curtains but that was the only down side. Being directly opposite The Cheesecake Factory and a 1 minute walk to our favourite eating place - Island Vintage Coffee (you have to try their famous Acai bowl) was a bonus.
The pool was great and they had beach towels available at all times. The restaurant was yummy but the service during the day on the deck was really slow especially compared to the restaurant at night which was excellent - Josh was so friendly and welcoming.
The best thing about this hotel is James Speight the best concierge out there. He listened to our questions, made excellent suggestions (the Ocean Joy snorkelling cruise is a fantastic day out) and even took time out of his day off to find some items for my daughter that she couldn't find within walking distance or at Alomoana - that's above and beyond service! Thanks James!

Green Features: The staff were very helpful and friendly, every time I asked for something they would always help with a smile on their face.
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, July 29, 2014
Aloha and thank you for the awesome review. We truly take pride in the level of service we are able to offer our guests to create the perfect Beachcomber vacation and it is wonderful to learn that we could do this for you during your stay with us. A sincere Mahalo for acknowledging staff members Josh and James as they are both great assets to our amazing Beachcomber Ohana, Should you plan a return back to the beautiful island of Oahu, please do not hesitate to contact our Management staff to ensure a greater overall experience as we will do our best to accommodate a higher floor for you. Mahalo Nui Loa.
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1,677 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (412)
Date | Rating
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English first
Palmerston North, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2014

We really enjoyed our stay at the Beachomber, the room was great had a lovely view of the beach. Very close to shops and the beach. On our last day they were able to accommodate us to allow us to keep our room til 5pm at a very low cost as our flight back to New Zealand wasn't til 11pm. Would really recommend this hotel.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, July 29, 2014
Aloha and a warm Mahalo for the fantastic review. We are truly happy to learn that you were able to enjoy a wonderful Beachcomber vacation with us and even more excited to discover that we could accommodate a late check out to ensure extra comfort during your departure. We sincerely hope that you will be back to the Holiday Inn Waikiki Beachcomber Resort for another awesome stay and Mahalo for the raving review.
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Diamondhead, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2014

Our stay was great!!! Seeing we were a military family, they upgraded us for free to a suite. They were helpful in every way. Our maid was so friendly and kept our room very clean! It was so spacious! Fantastic location right across from Cheesecake Factory! Right in heart of Waikiki. I didn't mind the very short walk to beach. Small but very clean pool! Definitely worth it and a great military discount!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, July 29, 2014
Aloha and thank you for the awesome 5 rating review. Our Holiday Inn Waikiki Beachcomber Ohana takes great pride in the level of hospitality we are able to extend to our guests and we thank you for acknowledging our efforts to provide seamless service. We are happy to learn that you could enjoy a "Perfect" stay with us in one of our suites and we hope that you will come back soon for another fantastic Beachcomber vacation. Sincere Mahalo.
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Orange, Australia
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 24, 2014

Great hotel in the heart of Waikiki. Stayed 6 nights, views of the beach and Diamond Head from our room. Very helpful staff. Great pool, bar and restaurant area. Bus stop across the road. Shops and restaurants all around. Great place to stay.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, July 26, 2014
Aloha for the wonderful review. We thank you for taking the time to share your Beachcomber experience with us and it is fantastic to learn that our staff and location could create a "great stay" for you. We hope that you will come back to the islands and choose to stay with the Holiday Inn Waikiki Beachcomber Resort and E Komo Mai.
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Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 24, 2014

We stayed here for 3nts on our arrival into Honolulu.
The location of the hotel is central shops and beaches. Rooms are spacious and clean. We were lucky enough to have been upgraded to a junior suite.
The sofa bed also came in very handy and must say it is one of the most comfortable sofa beds of any hotel I have ever used.
Highly recommended and would definitely stay again.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, July 26, 2014
Aloha for the awesome review. With some recent updates to our property, we make every effort to service our guests while keeping them comfortable and it is wonderful to hear that you found our new sofa beds comfortable and relaxing. We thank you for the approval of recommendation and hope that you will come back for another great stay with us at the Holiday Inn Waikiki Beachcomber Resort. Warmest Mahalo and until we meet again.
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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 23, 2014

This hotel had great service and was in a top location for a reasonable price. The rooms were clean and a fair size. We had a balcony overlooking the pool and street. We could even see a little of the sea!. Jimmy Buffets restaurant downstairs was pretty cool and had good food. The pool was small but for once the children weren't afraid to splash and play. The bar at the pool wa pretty handy too. Having a Macy's store downstairs was a little rough on the purse but shopping was fun. The markets were right next door and there were shopping malls all around. Most of them were high end or aimed at the Japanese market however we still found heaps of shopping to do. We also caught a nearby bus to the Ala Moana centre which had great shopping. There was plenty of public transport near the hotel and the beach was just across the road and through the walkway. The best restaurant was the Chesecake Factory across the road but you had to go and get a beeper at leat 45 mins before you wanted to eat. Very popular! The Starboys surf lessons down near the Duke statue were also good fun for the kids. Everything was within walking distance of this great family hotel.

Room Tip: Ask for a room on the upper levels facing Kalakaua Ave and you might catch a glimpse of the sea.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, July 26, 2014
Aloha and thank you for the great review. The Holiday Inn Waikiki Beachcomber Resort is truly fortunate to be in the heart of Waikiki and we are certainly excited for the completion of the International Market Place as it will be a shopaholics dream come true. We hope that you and the family will be back for another wonderful Beachcomber vacation and a sincere Mahalo for the awesome review.
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Sydney, Australia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 15, 2014 via mobile

Hotel in good central location, 5 minutes walk to beach and right near lots of shops. We had a room with full ocean view and glad we paid extra as vacant block right next door, in which building has begun!! Rooms were clean and staff helpful

Stayed July 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simeon M, General Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, July 21, 2014
Aloha and thank you for taking the time in reviewing us on Tripadvisor. We sincerely apologize for not meeting your expectations as we are committed to receiving the highest rating on Tripadvisor and satisfying every guest, every time, guaranteed. Please contact us as soon as possible so we may rectify your dissatisfaction. We are very appreciative of all our Australian guests and appreciate your comments about our central location as we are just steps from Waikiki Beach and all the world renowned shopping and restaurants. Thank you for your patience as the International Market Place is undergoing revitalization. Mahalo nui loa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Waikiki Beachcomber Resort Hotel

Address: 2300 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Formerly Ohana Waikiki Beachcomber)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Honolulu
#9 Business Hotel in Honolulu
#14 Family Hotel in Honolulu
#18 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Waikiki Beachcomber Resort Hotel 3.5*
Number of rooms: 496
Official Description (provided by the hotel):
The Holiday Inn Waikiki Beachcomber Resort is a 496-room hotel conveniently located in the heart of Waikiki, just 300 steps to world famous Waikiki Beach. It is home to the Magic of Polynesia show, the one and only Jimmy Buffett's Restaurant & Bar, Honolulu Surfing Museum and Macy's Waikiki department store. ... more   less 
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Also Known As:
Holiday Inn Waikiki Beachcomber Hotel Honolulu
Ohana Waikiki Beachcomber Honolulu
Waikiki Beachcomber
Holiday Inn Waikiki Beachcomber Resort Hotel Hawaii/Honolulu

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