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“Great service for rooms” 4 of 5 stars
Review of Holiday Inn Waikiki Beachcomber Resort Hotel

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Holiday Inn Waikiki Beachcomber Resort Hotel
3.5 of 5 Hotel   |   2300 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Formerly Ohana Waikiki Beachcomber) (Waikiki)   |  
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Ranked #19 of 82 hotels in Honolulu
1 review
2 helpful votes 2 helpful votes
“Great service for rooms”
4 of 5 stars Reviewed February 16, 2014

Our room was kept clean and neat largely due to our room support lady named Maracon.

She always had a smile for us and made sure she didn't intrude on our quiet times, but got the room cleaned efficiently and well. She was a bright star in an otherwise a good to OK hotel.

Thank you Maracon.

Micheline and Bob

Stayed February 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, February 17, 2014
Aloha,
Thank you for reviewing us on TripAdvisor and acknowledging one of our staff members. It is always exciting to hear our guests compliment specific staff members and we are certainly thrilled that Maricon could go the extra mile and provide the exceptional level of service the IHG brand is truly known for. Mahalo Nui Loa for the awesome review and we hope to see you soon.
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1,453 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (332)
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Hephzibah, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

Clean room... Great view... the staff made sure that everything that I needed was taken care of. You can eat at the hotel or walk to one of many dining venues. Lots of shopping opportunities and the beach is not to far of a walk.

Room Tip: Get a room on a high floor.
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, February 17, 2014
Aloha,
Thank you for taking the time to review us on TripAdvisor and sharing your experience. It gives us great pleasure to learn that we could provide you with service that tended to all of your needs and we are truly blessed to have such a wonderful Ohana here at the Holiday Inn Waikiki Beachcomber. As you have mentioned, our central location is another great contributing factor to our success and it is awesome to hear that this enabled you to explore the many different options in Waikiki. Thank you for choosing to stay with us and we hope to have the pleasure of hosting you again in the near future. Warmest Mahalo
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Philadelphia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 16, 2014

Stayed August 2012, first trip to Hawaii. I really liked the location of the Holiday Inn, on the Main Street, a half block walk to the beach, close to all the shopping you could want, restaurants, and the International Market. Room was good, ocean view, ask for a higher floor so as to avoid noise from traffic and trash trucks, (pick up is very early!). Would stay here again.

Room Tip: Ask for ocean view, higher floor, to avoid traffic noise
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, February 17, 2014
Aloha,
Thank you for taking the time to share your most recent stays with in August 2012/March 2013. As you have mentioned location, location, location. One of the many great contributing assets to what makes our property so successful. With plenty of shops, eateries and beaches within walking distance, many of our guests' get the opportunity to explore the different parts in Waikiki and we are happy to learn that you could do just that. I want to sincerely apologize for the inconveniences you've experienced regarding noise but truly hope that this does not stop you from considering to stay with us again. Warmest Mahalo .
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Fairbanks
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2014 via mobile

We can't say enough awesome things about the beachcomber. When you first arrive and all through your stay the bell desks guys are there to help you Earl, Dave, John and the rest of the guys are so friendly and make you feel right at home. At the reservation desk the staff there are very accommodating friendly and wanting to make your stay special , they will go above and beyond to help you.

We have stayed there many years and keep coming back because we feel like we have come back to our second home. We stayed 6 weeks this trip and it went to fast.

Our housekeeper Fina took such good care of us. The rooms are really nice spotless, beds comfortable, safes in the room, wifi, beautiful views of the Ocean and Diamond Head ,great location near wonderful places to eat, just 5 minutes to the ocean , near the park and zoo.

You will return to this hotel many times after spending just one visit here.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, February 15, 2014
Aloha,
Thank you for sharing your most recent stay with us on TripAdvisor. It is so wonderful to hear that you always choose to stay with us at the Beachcomber and even greater that we provide a second home for you here in paradise. Thank you for making mention of our bell staff, front desk and housekeeping team while acknowledging Earl, Dave, John and Fina as these individuals are tremendous assets to our Ohana and we truly to do our best to provide the highest level of service the IHG brand is known for. As you have mentioned, our central location allows many of our guests to enjoy the complete Waikiki experience with the many shops, eateries and even the zoo so close by. We certainly appreciate your loyalty to the Holiday Inn Waikiki Beachcomber and we always look forward to hosting you year after year and we can't wait to see you again.
Warmest Mahalo.
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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 15, 2014

We stayed here for 5 nights before starting a cruise. Very centrally located and close to beach and bus stops. Room was spacious and bed very comfortable. There were lots of towels provided in the bathroom. We also liked the curtains which completely blocked out the morning sun if you wanted to sleep in. Also liked the free WiFi. If you like a cup of tea in the morning there is no kettle - only a coffee maker. Was noisy at times but only to be expected with the location. Suggest requesting a quiet room. Jimmy Buffet's was a great place to eat or have a drink. Duke's is just across the road - not to be missed - and the Royal Hawaiian.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, February 15, 2014
Aloha,
Thank you for your review on TripAdvisor and sharing what was most enjoyable to you during your stay with us. As you have mentioned our central location creates a great opportunity for our guests to explore the entire Waikiki area and we're happy to hear that you were able to take advantage of Dukes restaurant and the Royal Hawaiian shopping center. I do apologize that you experienced some noise during your stay with us but hope this does not deter you from visiting us again. Mahalo for your review and thank you for sharing your stay with us.
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Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2014

Brittany and Jose are awesome! Food atmosphere and drinks are over the top. Just go! All good. Aloha! Made our vacation. Close proximity to beach and accommodation only added to the experience. Thank you.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, February 15, 2014
Aloha,
Thank you for your awesome review and naming some of our great staff members Brit and Jose food ambassadors. It is wonderful to hear that these two individuals were able to provide you with an enjoyable experience to "make your vacation." We hope you will come back soon and we will look forward to your return trip to the Holiday Inn Waikiki Beachcomber and Jimmy Buffett's. Warmest Mahalo
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Rapid City, South Dakota
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 12, 2014

I stayed here for 7 days during a business trip. For the price you can't get a better location. It is across the street from Waikiki Beach but it is so easy to get there. You literally walk across the street and through the building across that has some shops and out to the beach. The hotel was a fairly typical Holiday Inn, nothing to write home about. The elevators need to be updated as you use your card to access floors and you never know where the elevator is going to take you. Having a Jimmy Buffet restaurant in the hotel is a definite plus! Great food, great drinks and great atmosphere! Ask for a higher floor so you can get a partial ocean view. Lower floors look at the buildings surrounding it or the rooftop airconditioning units.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Service M... B, Guest Relations Manager at Holiday Inn Waikiki Beachcomber Resort Hotel, responded to this review, February 15, 2014
Aloha,
Thank you for mentioning some great tips with TripAdvisor and sharing your experience with us on your business trip. Its is always wonderful to be of host to someone who is able to come to Hawaii on business and we are extremely thrilled and honored to host you during this time. As you have mentioned, our centrally located property enables our guest to enjoy the famous Waikiki beach with easy access of just a walk across the street. It is also a great plus to hear that you could enjoy some great drinks and dinning with the Jimmy Buffett's restaurant located within our property. We hope business or pleasure can bring to Waikiki very soon and we certainly hope you choose to stay with us again at the Holiday Inn Waikiki Beachcomber. Warmest Mahalo for the great review.
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Additional Information about Holiday Inn Waikiki Beachcomber Resort Hotel

Address: 2300 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Formerly Ohana Waikiki Beachcomber)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Honolulu
#9 Business Hotel in Honolulu
#12 Family Hotel in Honolulu
#20 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Holiday Inn Waikiki Beachcomber Resort Hotel 3.5*
Official Description (provided by the hotel):
The Holiday Inn Waikiki Beachcomber Resort is a 496-room hotel conveniently located in the heart of Waikiki, just 300 steps to world famous Waikiki Beach. It is home to the Magic of Polynesia show, the one and only Jimmy Buffett's Restaurant & Bar, Honolulu Surfing Museum and Macy's Waikiki department store. ... more   less 
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Also Known As:
Holiday Inn Waikiki Beachcomber Hotel Honolulu
Ohana Waikiki Beachcomber Honolulu
Waikiki Beachcomber
Holiday Inn Waikiki Beachcomber Resort Hotel Hawaii/Honolulu

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