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“Old World Charm and Grace” 5 of 5 stars
Review of The Royal Hawaiian, a Luxury Collection Resort

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The Royal Hawaiian, a Luxury Collection Resort
5.0 of 5 Resort   |   2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815   |  
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Ranked #20 of 82 hotels in Honolulu
Long Valley, New Jersey
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Old World Charm and Grace”
5 of 5 stars Reviewed yesterday NEW

This is our second time staying at this elegant hotel. From the moment you arrive, and are greeted with leis, and a juice drink while checking in at the desk (seated, so you shouldn't get tired) to the "Aloha" at the end of your stay, it is truly gracious living. It is not cheap, but worth every penny to be so well treated. We will stay there every time we are in Waikiki. Be sure to see the orchids in the gallery.

Room Tip: Get a room in the "Historic" section. It reeks of old world glamour!
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,789 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (424)
Date | Rating
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  • Dutch first
  • English first
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Everything was fantastic. Only thing that could have improved the visit was better service at breakfast and at the luau on Monday (took awhile for our wait staff to check on us). However, the rooms, location, and food quality were all fantastic! Definitely great perks for Starwoods guests also- front desk hooked us up at check-in!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

There were a few issues, but they were quickly resolved by Rick, Director of Front Office. It was the BEST vacation week of our lives! Thanks to the following associates for contributing to a remarkable experience: Byron (Surf Lanai Pool Dining); Dolly (Housekeeping); Chuck (Pool Manager). Hopefully, Royal Hawaiian will become our annual retreat.

Room Tip: An expansive view of the ocean from the tower building, and a balcony.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westlake Village, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 days ago NEW

I graduated from High School on Oahu and remember the Royal Hawaiian from the early 70s when the gardens reached all the way from the building to Kalakaua Avenue (before they shoe-horned the Sheratin in front). Yet whenever we stay in Honolulu, we always stay at the "Pink Palace". It's as close to Old Hawaii as you can now get, especially since they have closed the International Market Place. The last time we were there was for Memorial Day weekend this year and splurged on the tasting menu in one of the private cabanas. When work means that we stay at other hotels on Waikiki (like the Hilton Hawaiian Village-which is only good if you have a family), when we are on our own, we always return to the Royal Hawaiian.

Room Tip: We like to stay in the historic rooms which are small but lovely. And these are the ones we can affo...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Virginia Beach, Virginia, USA
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed 5 nights over the 4th of July holiday. We greeted in a very warm & friendly manner and given juice while while we waited to check in. It took a while as we were in a line and not all of the positions were filled by staff. I was very tired after having traveled so far so I really didn't appreciate the wait. We stayed in the historic part of the hotel. Our room number was 130. The carpet in the lobby and hallways seems rather worn and needs replacing. The door to our room was carved wood and really nice. Our room had been remodeled and was nice. The bathroom was rather small with no tub only a shower. The shower had some black mold here and there. There was no ac vent in the bath or fan but the window opened to the sound of birds singing in the morning. Our view would have been better if not for the massage tents blocking any real view of the landscape . Our room had a door which could adjoin to the room next door if desired. That was a issue as I could hear the guy next door talking/snoring and so on. That would be my biggest gripe. Otherwise as far as the room goes it was great. The room service as far as the food quality was fair. The guys that delivered it were extremely polite and knowledgable . I booked the stay through Starwood and got a $75.00 per day credit on food or spa treatments. We used ours for room service breakfast and when approached cautiously it can be had for $75.00 for 2 persons. It's expensive but room service generally is. A small pot of coffee was $11.00 (3 to 4 cups ). 5 small pancakes cost $20.00. Nothing else came with them other than the Vermont maple syrup which was good. The outdoor bar was okay. The bar staff was great with the exception of 1 table waiter. I wish I would have gotten his name. He had zero personality and stood out from all of the rest. He wore white sunglasses. He was just short of rude. The bar menu needs help. I ordered Korean chicken wings @ $18.00 and that's what I got. But that's all I got. It didn't come with anything else. Slaw ? Fries ? Come on guys. You can do better than that ! On the Fourth of July I had blue berry mojitos and they were excellent. The drinks are expensive but you need to consider where you are. They were having a cookout featuring German potato salad and Hawaiian Chicken . I think it's called Huli chicken. 1 / 2 chicken and potato salad was $20.00. My wife and I split one and it was amazing ! The chef was very friendly and informative. We were celebrating our anniversary and they brought a bottle of champagne to our room with 2 glasses ! It was appropriately pink as is the entire building. Umbrellas and chairs go for $50.00 per day on the beach. There is a $35.00 daily resort charge that includes valet parking. Overall I would highly recommend this hotel. It's landscaped in a beautiful way. It's away from the Main Street and the clouds yet next to a mall via a trail that winds through lush a beauty. We will definitely return. Oh yeah....the pool is really really small.

Room Tip: This hotel pays attention to detail. You won't find that at the Sheraton next door. It's a h...
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuba City, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We were greatly welcomed, and greeted by staff with Leis. However, that was the best part of our stay. After making our way to our room we discovered it was filthy, the countertops had not been cleaned, and the dust had clearly accumulated. The weather is humid, and the air conditioner, broken, to top it off our bedding was dirty! The mattress' are hard as rocks. We had to accommodate house keeping at 10 pm and step out of the room with sleepy children for proper room cleaning. There is nothing royal about the Hawaiian, I would have been better off at a motel 6. Best part of this hotel is the beach access, but you don't have to stay at the Hawaiian to have access to the beach or grounds. Next time ill stay elsewhere. This is our first time in Hawaii and it was an unpleasant stay.

Room Tip: Personally look at the rooms before you book it.
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  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Top Contributor
139 reviews 139 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a Pleasant Holiday hotel, car and airplane package through Pleasant Holidays and we got some great amenities with our vacation package. Besides the hotel having an old charm, we were pleasantly surprised by the lovely historian room we were given. It is better than the more modern rooms as I believe they remodeled the bathroom which has granite counters and shower! The bathroom had lovely Hawaiian aloe toiletries which smelled heavenly, we were given a wonderful welcome with orchid and kukui nut leis and banana bread, daily bottled water, wet bar, refrigerator, daily newspaper, hotel stationary, Royal Hawaiian history magazine as a memento, spa robes in closet, safe, as well as 24 hour fitness center with towels, water and fresh fruit and great service and valet.

Room Tip: we stayed in the historic room with a king size bed which was centrally located, over looking the co...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Honolulu
#8 Spa Hotel in Honolulu
#9 Luxury Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#11 Business Hotel in Honolulu
#13 Romantic Hotel in Honolulu
#18 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Official Description (provided by the hotel):
The Royal Hawaiian, a Waikiki Beach Hotel, has Abhasa Spa, renowned restaurants, and a pool with a waterslide and cabanas. We have gorgeous indoor and outdoor event space for weddings and meetings. ... more   less 
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Hawaii/Honolulu

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