At first we did not plan on taking our two kids (4 and 1 years old) with us to Hawaii but ending up having to. We were nervous at first but concierge Kelli found us a crib and microwave as well as a trustworthy babysitter for us for a night.
The rest of the staff was always helpful and responsive.
The beach is perfect and would suggest renting the chairs and umbrella to claim your spot. We did go next door to the shears ton for free where they have multiples the pools and waterslides as the RH only had a small pool meant more for reading a book or suntanning.
The restaurants are pricey but that's to be expected I guess.
We would stay there again in the future.