Recently stayed here for our anniversary and was very pleased. I fell in love with the hotel itself, and the staff made us feel very special during our stay. The hotel was built in the 20's so it offers historic charm with modern amenities. The location was perfect: a little set away from the strip and at the very end of Waikiki beach; perfect for watching sunsets. We stayed in a royal grove room which could be noisy (there is an upscale retail mall outside your window), but generally the noise died down after 10pm or a little later on the weekends. It was not a problem for us. Waikiki is bustling and noisy in general. There is a resort fee, but it was plainly stated before booking and upon check in, so it was not a surprise. It covers valet service and wifi. We loved the drinks at Mai Tai Bar, but the food was a little pricey for what you got. However, it comes with a Waikiki beach view! So, it's not a real complaint! We ate at Azure which was good, but not amazing. The only thing I think I would have enjoyed more would have been more historic info about the hotel and Waikiki dotted around the grounds. At turndown service, small cards were placed bedside that told a short story about the hotel. There were also some photos on the walls of the hotel at an earlier period. We chose the hotel for it's historic charm, so we would have welcomed more information or even a small display of things from its past. Also, the restaurant would have been more memorable if the hotel's historic charm came through somehow. The music and lighting wasn't distinguishable from many other upscale tropical city hotels. The vibe was cool, but a little distancing. Overall though, really loved this hotel and thank them for making us feel so special. I won't include any other details, but if you are going for your anniversary or honeymoon, be sure to tell them!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 13, 2012
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Thank you for taking the time to share feedback about your most recent stay. We pride ourselves in providing exceptional experiences for our guests. We appreciate your kind comments about the attentive staff and how they made “you feel very special during your stay.” We were equally thrilled to hear that you were enchanted by the “historic charm” and “modern amenities” of the resort.
Your feedback will be shared with our senior management team. We look forward to welcoming you back to our island home. Warmest aloha,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.