Exceeded our expectations, I actually didn't want to write this review to keep Kahala a secret and keep it from being booked out. :) The reality is, it was a perfect vacation for myself, my husband & two kids (6 & 10). The entire staff from the valet, bell, front desk, concierge, restaurant & pool were all accommodating in every way. I wouldn't say the pool area is too small as others have posted, but it was just the right size to have an eye on the kids in any direction and feel safe with them having some independence. The pool service, bar & food were all excellent. I loved the ability to have a private cabana, chairs or a lounge on the beach and have beach service!
My husband & I had the best time relaxing on the beach while the kids played in the sand, then ordered lunch with some delicious cocktails. All with the raise of the flag they provide for you to use when you needed service on the beach. That is a vacation at its best!
The dolphin lagoon was a big hit, we could view them anytime of the day, including the turtles & stingray. Very educational in a fun environment...yes to swim with the dolphins was at a high price, but this is Hawaii & a resort, so everything will be at a cost.
The Plumeria restaurant was excellent, breakfast, lunch & dinner. All of it is worth the price since the food was consistently good. They also have Hoku (fine dining) and the Veranda, which is in the main area and on the balcony overlooking the pool & beach. They offered the kids menu in all locations, so my husband & I could eat a nice meal knowing the kids had an option. We really enjoyed the wine menu and all of the specialty drinks were great, if you are into enjoying a few libations on your trip.
Our room was in the main tower 9th floor with a beach view, we also had the valet driveway underneath, but it was never loud, one thing I worried about for a good nights sleep. We had a nice sized room with 2 beds, the bathroom had a great tub, shower, 2 vanities & 2 closets. A great perk!
It was busy at times with 1-2 weddings a day, but they usually were not there long, only to do the ceremony & take photos. I never saw an actually wedding party or dinner that was larger than 20 people and most of them were not guests so they didn't bother us. It was nice to see the beautiful brides and flowers. Our last night there was a huge company party, but we were able to enjoy their private fireworks display off the beach... it was like our own special farewell to an unforgettable family vacation.
I hope that I am not leaving out any other details about this perfect paradise.
The best part for us was being away from Waikiki, Kahala resort is its own secluded oasis. We did take the free shuttle into Waikiki a few times to do some shopping, some people watching and grab a burger at a local place. Overall, I think you really need to be aware that Kahala is off the beaten path, so if you have teenagers or are looking for a fun night life, then you should stay in Waikiki. We loved the simplicity of the private beach at Kahala, then having the ability to go into the main strip was an easy balance. The resort can be busy at times and maybe a bit hard on the wallet, but if you want the best vacation ever you need to realize there is a price.
I can't say enough about how this place made our trip drama free! We were all happy everyday... it helps when you don't have crazy expectations and can just relax & enjoy the ocean.
The website offers some great packages & deals, so many of the complaints/reviews can be remedied if you plan ahead. We did have the free breakfast for 2 adults, so instead of $100 every morning, it was only $30 for the 2 kids buffet.
Also, the work out facility was nice, it is located on the main floor and overlooks the water. We also had alot of fun with the private paddleboard & surf lessons from Peter. He is the best!
The concierge can set up many of the island tourist attractions like Pearl Harbor, snorkeling or whale watching. Hint: book your these activities before your trip or as soon as you get there since it fills up quickly. We were lucky to get tickets to Pearl Harbor after there was a no show.
Overall, I can see our family staying here again & again until the kids grow alittle older and needs change.
All floors in the tower are good, the non ocean view is a view of the golf coarse. The dolphin lagoo...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
It was a pleasure having you and your family with us during your recent trip to Honolulu, and it was thoughtful of you to take the time to send such positive feedback. I was delighted to see how much you enjoyed our facilities and services, including your warm welcome on arrival, the careful attention by our pool and beach staff, as well as the food in our restaurants which offered special menus for children. I was pleased that you enjoyed our secluded location, which is popular with our guests and ensures a peaceful setting. The concierge was happy to assist you with reservations at some popular tourist activities, and there will be much more to see the next time you are with us.
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It will be a pleasure to welcome you and your family back again and again. Aloha and best regards.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.