Great staff, great location, mildly over-priced.
You can get more bang-for-your-buck on Oahu in Waikiki or Ko'Olina... but Kahala is away from the hustle-and-bustle of Waikiki, but close enough to the action for a short taxi ride away if that is your thing.
Dolphin show is great for the kids, beach is nice, protected unless there is a big south swell. Average grounds- it's Hawaii, but I've seen better landscaping at similar class resorts.
Did I say a great staff?
The server at the lobby bar/lounge area open in the evening I found to be a little on the salty side, but by and large everyone else at this resort was great.
As a local I've stayed at resorts on Maui, Big Island, Kauai and Oahu, and do so fairly regularly for work so I feel like I've got a good grasp of the market and what is available here.
Stayed one night for a sunrise wedding on 12/12/12, and I don't think you could ask for a better staff to plan your wedding- Amy, the wedding planner, is VERY good, and for someone coming from the mainland, she will make your special day a true delight. Highly recommend her.
Otherwise, it's all about the name at the Kahala- it's pretty much the top name resort you can stay at on Oahu, but that's more because of the location and heritage. (Kahala neighborhood is one of Hawaii's wealthiest)
As other local reviewers have noted here, it's really not that special... there are better beaches, better sunsets, and better locations, but the Kahala has a special feel to it and has played host to a number of celebrities over the years, probably more because of it's seclusion yet proximity to town. (Check out the wall of celebrities- it seems like every A-list actor from Hollywood present or past has stayed here)
Looking for 'The' name-brand high-end resort on Oahu? This is it. Looking for the best in value amenities, sunsets and beaches? There are better, newer resorts... but this one will certainly do... just be prepared to pay a premium for the name.
Room Tip: Tower rooms are large, spacious, but not all have balconies so you may want to request that if you g...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 18, 2012
Thank you for staying at our resort recently and for sharing that experience. Our secluded location is very popular with guests as are the resident dolphins in our lagoon. We also find that visitors enjoy the other guest facilities and activities throughout the property. I was pleased to read your positive comments about the wedding you attended here then spent the night with us. I shared your feedback with our Catering & Conference Services staff, and they were happy to be of service. We have been fortunate over the years to welcome many Heads of State and other celebrities to our resort, and many of them are captured in photos on our Wall of Fame, which is a must see when staying with us. Our ocean front rooms with balconies are a very popular category, and I am pleased that you had that experience, also. My staff and I look forward to being of service to you again, hopefully, sometime soon. I wish you and your family the best in the New Year and beyond. Please consider our resort for any special occasion. Aloha and best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.